New and used 2025 Audi Q5 SUVs for sale near Laurel Hollow, NY

I took two trains to get to Santa Barbara Auto Group to purchase a vehicle and that's because a couple of phone calls and e-mails from Rene Verbrugge and David Zoesch convinced me to do so. When I arrived I was promptly picked up at the train station by David and when we arrived at the dealership and I began the buying process I realized that not only were they going to meet my expectations but exceed them..which they did! I have never had such a pleasurable car-buying experience. They are REAL, GENUINE people! Don't take my word for it...go see for yourself. You won't be disappointed!

AMAZING SERVICE DEPARTMENT!!! I start off with those three words so even if you don't read this whole review you get the point. We were traveling through Augusta GA after evacuating from hurricane Ida that had just devastated the New Orleans area. All warning lights popped up on the dash of my 2016 VW Jetta SEL and the vehicle went in to limp mode. Zero power over 35mph. On top of the destruction of hurricane Ida back home in New Orleans now I have a car that just basically gave up on me. The already pit in my stomach became even larger and only the worst case scenarios were going through my head now. A Google search leads me to the amazing team at Gerald Jones Volkswagen and the magic begins. Expecting at least a two or three day hotel stay in Augusta my service advisor Charles Davis takes me in to his service drive and assures me that everything will be alright and immediately puts one of his top techs named Mr. Chris on the case. Turns out it was as simple as a wheel speed sensor that the parts specialist Candace Betsch had sitting on the shelf in the parts department. While waiting on my vehicle to be repaired and strolling through the new car showroom I was greeted by the nicest young lady by the name of Vickie McPhee who introduced herself as the General Manager and was just as sweet as could be making sure that I was doing okay with a true concern about our safety during this hurricane evacuation. She even went as far as to introduce me to one of the owners Mr. David Jones and we had a great conversation as well. Next thing I know my service advisor Charles was standing next to me telling me that the speed sensor had already been replaced and my vehicle after being washed and run through quality control was ready to go. This my friends is one heck of a car dealership that has employed a team of people that truly care about their customers no matter where they are from or what dealership the vehicle was purchased. Keep up the good work and "job well done!"

Very smooth transaction. Arrived at price over the phone. Drove the 3 hrs to Bendm viewed the car, they checked out my trade and I was on my way back to Portland in 2 hours.

Had an excellent experience buying my new Q7 Prestige. Called to see if a vehicle was available, salesman said it was not but just got a new one in. Told me all about it m, sent me the window sticker, and it was everything I wanted. Drove 2 hours down, finished the deal, and couldn’t be happier. See or ask for Frank when you go there. He’ll treat you right and even teach you everything about the car. Thanks Frank!

Excellent team of professional people, focused on you, eager to assist, quick to to discover your needs and targeted to make the entire experience a completely positive one. Jeff Knepp and team were attentive and avoided applying any kind of buying pressure. As a sales management professional myself, I appreciated the relaxed approach and breadth of product line knowledge the entire team demonstrated. If you want the best, this group is it!

If I could give the customer service experience more stars, I would! Highly recommend working with Mark Donahue for any Audi needs. I was trading in my A3 for an A4 and Mark took the time to answer all my questions and show me the upgrades that I wasn’t used to (it was very late in the day too). Very impressed with all the staff and will absolutely be returning in the future.

Terry was great to work with. I was driving from 3.5 hrs away so he made sure everything was ready and took care of few details about the car. The purchase went smoothly!

LaSuonda was amazing, courteous, helped us find the perfect vehicle. Her contact and information were perfect. We will definitely return to buy our next vehicle from Gurley Leep!!!

Thank you so much to Max, Chris, and Ian for an awesome buying experience. Max was super helpful and knowledgeable about the vehicle. Chris was super helpful and got us processed without delay. Ian was fantastic on the backend with help on warranty and additional services. We can recommend BMW of Bend without hesitation!

It was fast process when buying the Carr, and staff were very nice and helpful . Would recommend it to my friends . Place was easy to find

Great customer service, Wayne from the sales team did a great job and was extremely knowledgeable and professional. This experienced team was fast and efficient and I was in and out in a few hours with my new truck

Brought our 2018 Q5 in for service for a door lock sensor and a problem with filling our gas tank. We had purchased the car a couple months earlier. We were concerned that we had these problems so soon after purchase. The true colors of a dealership come out in times like these. To our delight, we were not only treated wonderfully, given a loaner, but all repairs were taken care of!!! Thank you to our salesperson, Allen Parsons, the general manager, and the great service department for the efforts on our behalf. We will be loyal customers forevermore!!!

Amy in customer care & Tony the tech guy are fantastic! I bought my car at another dealership which isn't as pleasant or great to deal with as much as Audi Of Orland.