New and used 2025 Audi Q5 SUVs for sale near Winsted, CT

Excellent customer service and treatment. Specifically the services and parts department that treated me fairly.

Staff are very knowledgeable. As usual, they were excellent and very prompt. A very pleasant experience.

Rocky and the Hoffman East Hartford service team rate a 10 out of 10. Rocky scheduled an immediate appointment for a major overheating/water pump repair. That work and other matters were addressed by the service tech and Rocky himself in a timely, professional manner. Altogether a first rate experience from start to finish.

We just purchased an Audi Q5 and couldn’t be happier with the service we received, from our salesman Mike Telep to our brand specialist Miguel Torres.

I cannot say enough nice things about this dealership. I bought my car two years ago. It has been nothing but smooth sailing. It was an easy easy purchase process, no hidden fees. Now I’ve taken my car for Service a couple of times and they’re professional they’re nice. The coffee machine is unbelievable It’s the best experience I’ve ever had with a dealership today. My service person was Athena, who was absolutely amazing. all the people that I’ve come in contact with have been great although I bought my car at Hoffman Porsche. It is serviced at Hoffman Audi and they were all so pleasant

I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.

One of the best dealerships to buy from if you are in the market for a pre-owned luxury car. High quality vehicles with a fantastic team that ensures the vehicle you buy is in the excellent condition before you take delivery. They made the transaction extremely easy and kept me updated through the. whole process.

This was one of the best car buying experiences I have ever had. Jackson made it so easy. There was no pressure and he allowed me to decide what car was best for me. From walking in the door to leaving this was an A+ experience. I highly recommend this dealership.

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

The salesman was not pushy or hard selling and the manager took the time to come sit with me and talk about the price and trade in value. There was no back and forth haggling and we were both satisfied with the deal at the end.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Living in Simsbury having enjoyed our 2018 Audi A4 purchased locally, This dealership was a perfect choice given our local dealers questionable reputation and experience

Such a great experience! John was fantastic to work with, knew everything about the vehicle. All of the vehicles here are so clean and well taken care of. They offer the best of the best. Each vehicle is detailed and cleaned ready to view. Staff is very polite. The process was very smooth. Highly recommend!

Terry was great to work with. I was driving from 3.5 hrs away so he made sure everything was ready and took care of few details about the car. The purchase went smoothly!

Great communication and not “pushy” for more work like other dealerships try to sell you.

Always professional and great customer service. Shout out to Austin (service representative) very personable and polite. Thanks again 👍 keep up the great work. Happy Holidays