Used Audi Q5 45 Premium Plus for sale near Pico Rivera, CA

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

The sales team was amazing . Sabino , Amir They helped find the right car and easy process

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Very good customer service. Easy and pleasant communication with knowledgeable sales and finance stuff. Entire process was very smooth and easy. During negotiations stuff giving helpful advices. veryg

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

I went into the dealership on a whim as I was not privy to the level of vehicle Volvo had been producing. Rafik, was extremely professional, patient and the ideal sales member. Rafik greeted me warmly and without pressure showed me the advantages of getting a Volvo. He made the car not only seem fantastic, but specifically fantastic for me. He stayed patient when we went over pricing and never seemed irritated, or pressured me during negotiations. He genuinely seemed to care that I left the dealership with a car I loved and a payment I was happy with. I had been visiting dealerships for nearly two weeks and Rafik’s demeanor was a breath of fresh air. I can say without a doubt that he was the best sales person at any of the dealerships I had dealt with. I am now the proud owner of a beautiful Volvo, that perfectly combines luxury, convenience, safety and is amazingly fun to drive.

This car is what I always wanted. Some much room and so nice to drive love all the new features it has. Highly recommend it.

The other dealership was treating us like WE should be honored that They were helping us, we went to Beverly Hills Audi. Wow! What a difference. Ryan Bradley was amazing, honest and fair. He made sure we received all the tax credits and came thru with everything promised. We found the right place.

This car is beautiful, safe, and comfortable. I haven't driven an SUV in over 6 years and missed it. This Q5 sold me! It is a pleasure to drive.

From start to finish, everything was very straight forward. The staff was nice and helped make the buying process as good as it can be.

The car is fun to drive but has slight hesitation that it seems Im the one that notices it. Its only been a few days since I got it. Im sure I’ll get used to it.

John Shamieh did a great job on the sales contact, test drive and oriention and has been extremely helpful once I my new Etron suv home.

George was very polite and kind, extremely helpful and knowledgeable. Provided excellemt customer service, actively listened to understamd my needs and type of car I need and prefer. I felt heard and valued and am very happy with my purchase.

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

Had a great buying experience over at STG!! Lorena and Jorge will take great car if you and are easier to work with. Great selection of cars at the Bellflower location!!

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

Shawn was amazing! An absolute pleasure to work with. I went in with my parents to look at a 2024 Q3 (for my mom), that he had and he instead found her the perfect 2025 with upgraded specs/optics, for as close to MSRP as possible. When the colors on the lot didn’t match my mom’s preference, he went the extra mile to find her one straight off the dock in the exact color she wanted. Shawn was incredibly professional and treated my parents like family. He was very knowledgeable which helped us get across the finish line to get my mom in her new car. I HIGHLY recommend anyone looking for an Audi (or any cars they have on the lot at Audi Ontario) to go through Shawn. We will definitely bring any future business to him. 5/5* in my book.

After a long battle with the dealership to get another key for a car I purchased. Nadia Hamadan general sales manager got involved and go it done. Thank you for help Nadia. Gus Aranda

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

Staff/Advisor was friendly and helpful. Offered coupons on services and parts. They also have partnership with Costco which can offers discounts. Service costs are lower than competitors.

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

Very pleased with service. Car was ready in just over 1 hour