Used Audi Q5 45 S line Premium Plus for sale near Cary, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Bob Wilson the sales person was a very knowledgeable and helpful to us . He spend many hours to review and with our help to select our best option.He had the best attitude . He took his time to review all the features of the car. He is an asst to your company. He gave me his card in order in future to answer any questing had. This is beyond helping a customer.I recommend his services also the Audi cars to my friends. I am glad to have the opportunity to meet him Mandan Farahati Bozorgi.

Hey Scott is the reason I keep coming here this man knows how to make you feel welcome and even after you buy your car he stays in contact for any question. Yesterday I had the pleasure of meeting Juan the salesmen who went to bat for me to get the best car and APR with Vic(more on him later) he was awesome with the same welcoming and wanting to make sure I was happy the same attitude as Scott. Vic and Robert not grumpy guys in an office but laid back,fun and they really worked hard to make sure my deal was the best and safe financially. If you have not been to Audi exchange in Highland Park,Il then you bought your car at the wrong place. In my professional life I am call a subject matter expert in oncology but this organization and their fellow colleagues are subject matter experts in treating ppl outstandingly and wanting to make you happy not just put you in a car. Take it from me a 2x car buyer at Audi Exchange of Highland Park,IL….run there now if you gone yet

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

After wanting a Mazda for some time, I finely decided to make the decision and get one! Took less than 90 minutes to test drive, agree on numbers, and complete finance. Very happy with my purchase. Honest people here, straightforward processes, unbeatable trade-in values, exceptional prices, and everything about my experience was fun/ pleasant.

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

Matt and Greg were wonderful. Very professional and thorough. They took the time to answer all my questions. I would highly recommend this dealership and their service department.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

I had a great experience at Hoffman estate Audi they were knowledgeable about there vehicles and the buying experience was hassle free thanks to Carlo I would definitely recommend this dealership.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.