Used Audi Q5 45 S line Premium Plus for sale near Hanover Park, IL

I have bought two new cars from this location over the past six years. First a 2019 Q8, then a 2023 SQ8. As far as the buying process goes, I was quite happy. It didn?t take hours to come to an agreement on pricing, none of the annoying back and forth between sales person and sales manager and finance manager. I have walked out of places years past because of that. I don?t want to deal with six people to get a price on a car. They also don?t give me a hard time about not financing. I normally just pay cash for my cars. I also never felt like I was treated differently because I was a woman buying a car on my own. Mercedes one time asked if I needed to check with my husband first. I left. So Audi Westmont is an amazing place to purchase a car. I also get all my service done at this location. I like to have everything done at one place so if there is ever an issue all my records are right there. The good news is, I have NEVER had an issue here. And every single service person I have dealt with there has been amazing. They?re all knowledgeable, and if there is something they can?t immediately answer, they have had an answer in a matter of minutes. My last advisor, Elena, was the nicest woman to deal with. She made this visit extra enjoyable. So polite, and gave me a realistic timeline as to when my vehicle would be done. And it was done right at the earliest end of the timeline. I couldn?t ask for anything more. I also enjoy watching the videos the technicians record about each vehicle when it?s up on the lift. It?s fun to see what the underside of the car looks like. I know that?s just the nerd in me, but whatever. Altogether, this dealership is probably my favorite out of all the others I have purchased cars from. That includes BMW, Mercedes, Acura, and a few more I can?t remember. Had quite a few cars over the years. But as long as Audi Westmont stays with this level of outstanding service, I think I will be driving an Audi until the state tells me I?m too old to drive!

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

We came from out of state with the intent of purchasing a specific Audi Q7 My husband spoke to Omar over the phone who was very helpful in answering his questions regarding the history of the Audi. We rented a car and traveled to Chicago, but Omar was off that day, so Pete O. was the salesman that Omar handed us off to. This gentleman knows his stuff! Pete was able to answer every question with regard to the Audi performance. Even though we already owned an Audi previously, we learned new tricks that this Audi can do. After our test drive, inspection and most of our questions answered, we started the paper process, which I dreaded. However, Pete made this as smooth as possible and again, answered our multitude of questions patiently. Pete also toggled our phones to the bluetooth in the car, this was very much appreciated so we could immediately utilize these services while driving back to our home state. Before our departure, I indicated that I was nervous following my hubby back in rush hour traffic to return the rental car. I was not used to driving in heavy, rush hour traffic He kindly showed me on the GPS the location of the rental company and recommended an area close by where I could park while my hubby returned the car. It was perfect! On the way home, we discovered there was no Audi Manual in the glove compartment, we were going to pick it up, but asked him to mail it to us instead. Thankfully, it was a good choice because we were able to outrun the tornadoes and get out of state safely. I recommend Pete for your Audi needs. By the way, he lives and breathes cars, and he really loves what he doing! It certainly shows!

My dad and I worked with Linden to purchase a used Audi Q5 as my first car. Linden was very patient and detailed as he explained pretty much everything I needed to know about buying a car and driving and maintaining my Audi. The facility was really neat and organized, and I really enjoyed taking the car out for a spin as well. Thanks to Linden, I'm an Audi customer for life!!

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Nice folks, sales lady Lainie was very easy to get along with and although i didnt buy, id have trouble going back, except for the horrible traffic in the city.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

This is my 3rd car from this dealer. Great service and great team. Special thanks to Alejandro Calvillo and Nicola G. Thanks again for the help.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Hey Scott is the reason I keep coming here this man knows how to make you feel welcome and even after you buy your car he stays in contact for any question. Yesterday I had the pleasure of meeting Juan the salesmen who went to bat for me to get the best car and APR with Vic(more on him later) he was awesome with the same welcoming and wanting to make sure I was happy the same attitude as Scott. Vic and Robert not grumpy guys in an office but laid back,fun and they really worked hard to make sure my deal was the best and safe financially. If you have not been to Audi exchange in Highland Park,Il then you bought your car at the wrong place. In my professional life I am call a subject matter expert in oncology but this organization and their fellow colleagues are subject matter experts in treating ppl outstandingly and wanting to make you happy not just put you in a car. Take it from me a 2x car buyer at Audi Exchange of Highland Park,IL….run there now if you gone yet

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

I recently purchased my Audi with Dexter Gordon. From start to finish, Dexter was wonderful to interact with. He was helpful, professional and knowledgeable. If you want to interact with a non-pushy sales person who actually cares about choosing the right car for your lifestyle and budget, Dexter is your guy. He was also incredibly patient with me as I was quite undecided. But he gave me my space and time to decide as I am the type of person that needs to internalize options before pulling the trigger. To my surprise, he did not push me to purchase same day which I appreciated as I don't like to be pressured; purchasing a car is a huge decision. He was also transparent in his interactions with me. Thank you, Dexter for your patience and guidance throughout the entire process. I will definitely recommend you to friends and family since my experience was so pleasant.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.