Used 2020 Audi Q5 e for Sale in Santa Ana, CA

I bought my 2017 A3 from another local dealer, and found their service department to be a little frustrating to contend with, so I brought the car to Audi of Ontario. Right from the start, I found this dealership very easy to work with. Erik Garcia is my service advisor, and he is probably the best advisor I've had across several brands. He listens to what I tell him, he relates to the issue and how it impacts his customer, and he makes sure to follow up in a very timely manner. I have a solid understanding of the mechanics of a car, and Erik understood that he had to relate to me differently than some other customers. He has conversations with me that are not so elementary that they don't tell me anything, and not so advanced for me to not understand. He put the effort in to pay attention to my level of knowledge so that it didn't become frustrating to me. Shortly after one visit, I received an email that the dealership was interested in buying my car. I was surprised as it was a lease, and I was only 14 months in. I met with Raymundo Lopez who was absolutely terrific to work with. He explained the process he wanted to follow to me, which put me at great ease. I generally do not like the schmoozy sales experience, but there was none of that. He was up front, honest, and timely. I took this opportunity to upgrade, and Raymundo was extremely patient as I looked at many different situations that would work for me. We looked at everything from another A3 to an A5, to a TT. In the end, I walked away with a fully decked out A4 Quattro that I absolutely LOVE!!! It cost a little more than I planned, but I'm good with it. And when you think about it, isn't that the true sales success story? Customer is happy and gets something they love, the dealer sold something of higher value. I cannot say enough good things about my experience with Erik and with Raymundo. The terrific experience in the service department lead to a really great (and unexpected) sales experience. I would highly recommend Erik Garcia for all of your service needs, and Raymundo Lopez for all of your sales needs!! A quick follow-up.....I have personalized plates, and had to go through the arduous DMV process of waiting for the new registration to get processed, then transfer the vanity plates over. The DMV has a new process regarding this, requiring permission from the leasing company to do this. I called Raymundo, and he started making calls to find out what to do. This happened several weeks after the sale, which further exemplified his professionalism. He did not push me off because the sales was done, he went all out. THAT is the great experience you can expect from Raymundo!! I will add that the billing guy was the only shortcoming through all of this. Not "bad" per se, just not great. His personality was lackluster, and when he tried to push the extra warranty on me, and I refused, he tried an angle I did NOT like at all.....he used the line "well, if you think you want to take a risk like that, it's your choice". I don't do passive-aggressive, and was not happy about that AT ALL. But.....in the end, I have a great car that I love, and overall, a terrific experience that I tell everyone I can about. It is my feeling that since he is responsible for processing all of the paperwork, including the registration, he should have known about this vanity plate requirement, and explained it to me. That way, I wouldn't have had the added stress of finding out about it, and dealing with it while at the DMV. That, I believe, is a major fail on his part. I would recommend both of these gentlemen to care for your Audi needs. They are the best, and I will definitely be back :)

Definitely! Back track about eight years and you'd find me purchasing a new car at a dealership. The salesmen were hungry, it took nearly seven hours, and the dealership delivered a car with scratches and a dent! In May of 2018 I tried again. My experience at Audi Ontario was phenomenal! I took care of most everything via text and a few phone calls. My car was sharp and waiting for me. I even got to test drive the car far further than anyone else permitted. Get this, I even enjoyed chatting with that guy that tries to sell you incidentals and ridiculous insurance. Here's the take away???Mike Abujaber was leading the process. Mike got me in, got me out, and sent me on my way with a big smile on my face. Look new further. This guy's awesome!! Contact Mike Abujaber for your needs. E:mabujaber@audiontario.com P: (951) 688-3332

I had an excellent experience at Audi Ontario purchasing a new 2018 Q7. I visited the dealership from Orange County (about an hour drive away) because it had a certified pre-owned vehicle that I was originally interested in. I typically buy CPO vehicles for the cost savings, extended warranties, and no-haggle pricing. They did have the vehicle was originally interested in as advertised, but after meeting with Brandon Clemons and Jhovan Coronado and discussing other options, I ended up leasing a new vehicle. Jhovan was able to locate the exact vehicle I wanted at another dealership and had it delivered later that same day, saving me another trip out from Orange County to pick it up. I've financed 6 difference vehicles (Acura, Lexus (2), Toyota (2), and Volkswagon) over the past 20 years and the experience at Audi Ontario was by far the smoothest and pain free. No hard sales tactics for additional options and service contracts that I didn't want or need. If you're in the market for an Audi, I highly recommend visiting Ontario, even if there are other dealerships closer to you.

Twice now I have used the team at Prestige Inports to service my Cars, and both times have been great. The first time I brought my Audi in because it was making a weird noise. It took them a while to diagnose and fix the problem, but they nailed it. No one else was able to figure it out. The second time, I brought my ???78 928 in for an alignment. And they got it just right. When the mechanic took it for a test drive, he wasn???t entirely pleased, so he aligned it again. And it is perfect now. It drives like a brand new car. Thank you for taking such great care of my cars!

First let me say I hate buying a car because of the process most dealerships go through to sell you a car. Now that I have said that, I experience I had at Audi Boulder was a totally different experience. I originally contacted the dealership over 1-1/2 years ago and spoke with a salesman regarding the TT as I was thinking of upgrading my 2001 TT and wasn't sure if I should purchase then or wait for the new enhanced 2016 model. He suggested waiting for the 2016 model and so I did. The dealership kept in touch with me off and on through the next year and the original salesman left the dealership. I then was contacted by Jeremy Forcier. He let me know when the model of the 2016 was at the dealership and we set up a time to drive it. It was a fun test drive; the way the car drove, the different drive options, and the technology was awesome. I had specific requirements of my next car and Jeremy and I explored the Audi exclusive option where I could get the color I wanted and the packages I wanted right from the factory. I had a specific timeframe in mind and left the dealership with information. I was not pressured in any way to "buy it now" which would have made me not come back. Jeremy was very knowledgeable, helpful and friendly without being pushy. I returned in October and ordered my car, the way I wanted it. Jeremy suggested the tan interior which I was skeptical but agreed. Jeremy kept me in touch throughout the process of the car being built. Just recently the car arrived at the dealership and we made an appointment to pick it up -- I was so excited to see the new car. We made an appointment for 6:00 pm and Jeremy was very patient with me, showing me how to be able to drive the car and doing some initial set up. The price came in right where we had discussed back in October. Matt was great in getting the financial piece together and soon I was pulling out of the lot in the brand new car. By the way, my skepticism about the tan interior was totally unfounded, it looks beautiful -- THANK YOU JEREMY! The service staff contacted me the next day and we scheduled the tinting, clear bra, and interior protectant and when I arrived to pick it up from these services, Jeremy again took time to walk me through some other items we didn't have time for before - voice training, different buttons and radio presets, and garage door opener. I know this is a long story but what I wanted to show is the level of commitment this dealership has to its customers. Jeremy was wonderful to work with before, during, and after the sale and I so appreciate his easy manner, wealth of knowledge and patience with me learning (I think he had to tell me 3 times on the voice training to say each number one-one-five-three instead of eleven fifty three). I have my perfect car thanks to Audi Boulder!

Very easy, positive purchasing experience on a pre-owned 2014 S6. I???d been keeping my eye out for used S6/S7???s for some time, and this one popped up on car gurus. Clicked the ePice button on Audi Beaverton???s website, and got a quick response from Craig Fleishman who provided me with an ePrice that was lower than that listed on the site and answered my numerous questions. The ad said ???flawless interior??? and it wasn???t an exaggeration! Craig took me and my family on a thorough test drive, and treated all three of us with respect. He immediately recognized that I was familiar with the Audi lineup and knew what I was looking for, and answered questions rather than trying to ???sell??? or ???push??? anything. Further price negotiation was very cordial. I didn???t get a ???screaming good deal??? on it but I definitely feel like I paid a reasonable and fair price for a hard-to-find used car. We came back about 5 hours later to pick up the car we went and enjoyed Portland while they detailed it) and aside from the odometer and a few minor paint chips, you???d think it was brand new. Sigve from Finance went through all the paperwork with me, he worked quickly but didn???t rush me through reading what I was signing. Both Craig and Sigve were professional yet down to earth. It was worth the trip from Bend to get a hard-to-find used car in fantastic condition, I???d definitely do business with Audi Beaverton again.

The salesman (I worked with two) was knowledgeable, quick to respond to calls and questions and comfortable to be with. The experience was beyond my expectations! Thank you so much - I love my new car 💕

I was very particular about the 2018 S4 configuration that I wanted--I expected to have to make an order. I reached out to every Audi dealer within 500 miles to see if they had what I was looking for. Shane at Audi Beaverton responded, saying they had the closest thing to what I wanted in the entire PNW. Others had responded to my inquiry similarly, so I was skeptical at this point. I looked at the car, and it was close, but I didn't spend too much time reading. After scouring dealer inventories myself, I narrowed it down to about five cars, and then I picked the closest to my ideal configuration-turns out this was the same one that Shane e-mailed me. After that, Shane and I started e-mailing each other just an hour before closing time, and our e-mails continued until 11PM at night. Not only did he offer a fair deal on the one car that I was willing to buy in WA/ID/OR, but the interaction gave me the confidence to bum a one way car ride (via a co-worker's son that I had never met previously) from the Seattle area down to Beaverton the following morning. Even though I was technically stranded in the Portland, I was treated well, did not feel any pressure, and drove away with the car I wanted with a fair deal. The sales, finance, and educations portions of the experience were all great. I was in and out of the finance office in what felt like 10 minutes. I was eager to get back on the road in my new S4 to get home since I my ETA was about 10PM at that point. Shane did his best to condense a large knowledge transfer process down to meet my time-frame and he was very good at explaining all of the functions. I'm about 30 and technologically savvy, but you could tell he was accustom to explaining the MMI features to an older, less technical crowd (baby boomers, I'm looking at you)--I have a lot of respect for the patience he has, and did have to exhibit even with me at times. Shane truly had an enthusiasm for the car and it was very evident as he explained the features to me. I was the one rushing him, not the other way around. After my return to WA, I did have some follow-up questions and Shane immediately fielded them to my satisfaction. Overall, I am a very satisfied customer and after owning the vehicle for just over 2 weeks, I would do it all again the same way. I highly recommend this dealership and its staff based on my own experience.

I recently purchased my 3rd Q7 from Patrick @ Audi Beaverton. My previous experience with purchasing cars was not pleasant. Before purchasing my first Q7 (which was a certified used car), I was ready to purchase two other cars from separate dealerships but they made me wait so long I got irritated and left. Patrick and all the other staff at Beaverton did just the opposite - they wanted to understand my needs, they rarely made me wait more then a few minutes and I walked away pleased with my purchase and having no regrets. My next two experiences were exactly the same. The service department (specifically Corey), always makes me feel like I am his only customer. Before my experience with Patrick and Beaverton Audi, I had no loyalty to any dealer and hated the idea of having to buy a car. Now, I look forward to it and can't imagine going anywhere else. BTW - The last car I purchased was a 2017 Audi Q7 and it is truly the most amazing car I have ever owned. There is nothing about the car I dislike and so many things I absolutely love. This car is a game changer!

I first visited Audi of Beaverton about 8 months ago. Myself as well as my sister walked onto the show room in sweatpants, sweatshirts and beanies??? We couldn???t have looked less appealing if we tried. Yet despite that, Drew came up and spoke with me, was very friendly and was happy to show me around. We communicated via email for months, asking questions about their inventory, going for test drives, etc. He was always quick to respond, and very accommodating to schedule times for me to test drive. As a newly grad from college, as well as my first real car purchase, I was very nervous and afraid that walking into the dealership would mean getting pressured into buying before I was ready, as that was the experience my brother had at Toyota. However, that was the complete opposite experience for me! Drew, along with the other dealers I met at Audi, completely understood my situation, and didn???t pressure me in any way. This meant that I was always excited to go to the dealership and ???drool??? over their gorgeous inventory. Looking back, I test drove 10 Audi???s until I found the right one. Drew, along with the other dealers, were perfect examples of professionalism and friendliness. Because of this, they have made me a returning customer, and I highly recommend him (Drew) and Audi of Beaverton for anyone thinking of purchasing and Audi.

My wife and I decided to move up to Audi after owning six or so consecutive Volkswagens. We did some background research about Audi before going to the dealership. Our sales person did a very nice job of treating us with professionalism and avoiding all of the "typical" dealer tactics. We ended up buying a different model than we thought we would (an A4 instead of an A3) and felt very well treated by our salesperson. We also can't say enough about the manager with whom we worked. He was very accommodating, sent a clear message that he wanted our business, and made us feel valued with out any games or ridiculousness. We live six hours away from the dealership in southwest Oregon. The dealership was very accommodating with getting the vehicle ready for us so we could be ready to go in a very short turn-around. Slam dunk to continue patronizing this dealership! I already know my next car: an A7!

First off, I love my Audi (A4 Hatchback, 2014), but that's probably beside the point here. So here it is 2017 and I needed to bring it in because of a recall on the passenger side airbag, a small thing. I made my appointment a week ahead of time, then the day before something came up and I called and asked if I could bring the car in an hour later. Originally I was going to bring it in first thing and I had said they could keep it till early afternoon to complete the change-out. So when I called back, as always, the person on the phone was delightful, and said no problem, bring the car in later. Then when I arrived, my day changed again, and I asked if it might be possible to get me in and out in an hour...then I wouldn't need a loaner for the day and I wouldn't have to come back, which would make things so much easier for me. The customer service person said we can always ask, and headed back to the shop. She returned saying that if I was willing to not have the car cleaned, like they normally would, they'd promise it in an hour. Awesome! Then, 45 or 50 minutes later, my car was done. But wait it gets better. When I stepped out to drive it away they'd also managed to wash it. These guys are hard to beat! All of that and cold water, coffee, and even snacks in the waiting room :).

Jeff the service advisor is the best! He is very patient, accommodating, understanding, and always exceeds any expectations I have when we bring our q5 car in for service/recalls

Visited Audi in Lynnwood shopping for a used car, I was met pretty shortly by a very friendly representative. They provided me with the CARFAX and vehicle maintenance report on an Audi A4 I was looking at! No pressure and vehicles are in great condition. Will be doing business with the Audi family!

Tyrone is the best!!! He was so amazing to work with and knew his stuff! More importantly, he made us feel like a million bucks! We love our 4-Runner and would definitely return here!!

The BEST Audi dealer! Unbelievable service, friendly staff and I got a WSJ while I waited. Couldn't recommend more highly!

We had a wonderful experience with Audi this weekend! Thanks to Jay, Heyward and Chris, they made our buying journey as painless as possible! listened to what we were looking for, explained the benefits and answered all of our questions openly about Audis. It made our decision really easy and felt 100% satisfied with our purchase!

The #1 dealership I have EVER dealt with! Jay went above and beyond to make sure I got the car of my dreams!! ALWAYS kept in contact with me , answered all my questions and made me feel comfortable! That is one of the most important keys in purchasing a new vechical -DEALER-CLIENT relationship-it???s on going! Thank your so much Audi Washington! I???m looking forward to seeing you guys in the years to come! And if course HATS OFF TO YOU Jay!

Just bought a new 2018 A6. Very happy with the entire sales process and love the car. Tom Smelstor took care of us and handled everything with professionalism and expertise. He did all the "heavy lifting", which made it easy on us. Highly recommend the dealership and Tom.

I received a letter from Audi that there was a factory recall on a control module on my A5. I called the dealer, made an appointment for a few days later. My paperwork was pretty much complete when I brought the car in, they had the loaner ready and I was back on my way in less than 10 minutes. It was just as easy picking up my car later in the day...plus they washed my car! Professional service, clean and organized service department and quality workmanship.