I was taken by the hand through the process of my leasing with kind care yet with courteous, friendly, and much professionalism. Michelle Racine has given me so much attentention into details and advises to ensure that I would be happy with the lease of my 2018 Q3 Quattro Premium Plus. I recommend her excellent service and Fletcher Jones Audi to anyone, very highly! I also got a good deal with my trade in and a good price of the new lease!
Our first Service experience was to have a Dupont Coating (interior/exterior)one our new Q5 . The Service Manager- Gennesis Sanchez was very nice, efficient and accommodating! We received a loaner car for the 1 1/2 days it took to do the work (due to the weather). The facility is new, clean and very modern.
My GTS was having engine troubles and I could not drive it, I dropped it by the dealership knowing it would take a few days without an appointment. Rick got the car in and repaired that day! Couldn't be happier. He has been at the service department for the last 12 years and has served my servicing needs for my last 3 Porsche's.
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