Used Audi Q5 e for Sale in East Hartford, CT

Audi Natick Service is as close to perfect as you can get.

We had a wonderful experience with Audi this weekend! Thanks to Jay, Heyward and Chris, they made our buying journey as painless as possible! listened to what we were looking for, explained the benefits and answered all of our questions openly about Audis. It made our decision really easy and felt 100% satisfied with our purchase!

Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a genuine feeling of quality care and comfort with this dealership and followup even after my purchase. I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.

Best car buying experience ever! We love the Audi Minneapolis dealership. We just purchased our first Audi and we couldn't be happier. We have been looking and test driving new cars for the past 6 months and we made three visits to Audi Minneapolis. Each time Joel Heinen gave us an outstanding customer experience. I really appreciate Joel's low pressure but highly attentive style. I've never felt more comfortable car shopping. When we made the decision to buy Joel knew exactly what we were looking for and found it. Delivery was so much fun. Joel took care of all the details and spent over an hour walking us through all the high tech features. Thank you!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Euro vans are hard to work on and have difficult electronics. Two other VW repair shops were unable to fix the steering angle sensor re-program glitch. Auto Nation stayed overtime and worked until the problem was solved. They certainly went the extra mile.

A job very well done. This was an unusual situation - where my steering rack was damaged 16 months before the self-diagnostics threw an alert. My Audi service advisor, Brandon Anderson, worked closely with the insurance adjuster to install a used rack from another vehicle. The insurance company handled their part very well. Brandon kept me informed (almost daily) and provided a loaner vehicle for a week, no charge. No worries, no cost; it doesn’t get any better than this! Brandon’s mild manner and very professional performance really impressed me - truly an exceptional experience!

Every step of the way from purchase to service my husband and I could not be more thrilled in owning an Audi and purchasing it from Tacoma Audi of Fife. Thank you to Cole are sales representative, Ray sales manager for special attention to needs and Devin the rock star who draws up the paperwork for one final done deal! The best buying experience we have had by far. Thank you John Cabrel our service manager, professional and on it, he has taken care of any needs immediately every step of the way. I drive from the Olympia area and he had our Q7 brought back to work area and had two jobs satisfactorily completed (when I originally went in for one). Both true quality care and in under the projected time, true professionalism.= One happy customer

Chip Lewis - god among men. Fast, efficient - nothing but professional. The best I’ve ever had the pleasure of working with!

We had been looking for a used 2018 Audi Q5 for some time and had run into too many poorly run dealerships that simply did not listen to what we wanted in our area. Once we expanded our search, we found Marcos Morales at Walter's Audi in Riverside who went SO FAR BEYOND what any salesperson has done in the past. He was AMAZING start to finish and truly understands that this is a SERVICE oriented business and you have to LISTEN to what the customer wants, not TELL them. He did a personalized video of the vehicle we were interested in. He answered EVERY question we had in a quick and courteous fashion. He was professional and LISTENED (note to other dealerships we did NOT buy from: YOU listen to US, not the other way around!) to our needs, and we drove over 350 miles to get this car, bypassing a lot of dealerships along the way! Just a great experience buying a car from Walter's Audi and Marcos Morales.

Very easy, positive purchasing experience on a pre-owned 2014 S6. I???d been keeping my eye out for used S6/S7???s for some time, and this one popped up on car gurus. Clicked the ePice button on Audi Beaverton???s website, and got a quick response from Craig Fleishman who provided me with an ePrice that was lower than that listed on the site and answered my numerous questions. The ad said ???flawless interior??? and it wasn???t an exaggeration! Craig took me and my family on a thorough test drive, and treated all three of us with respect. He immediately recognized that I was familiar with the Audi lineup and knew what I was looking for, and answered questions rather than trying to ???sell??? or ???push??? anything. Further price negotiation was very cordial. I didn???t get a ???screaming good deal??? on it but I definitely feel like I paid a reasonable and fair price for a hard-to-find used car. We came back about 5 hours later to pick up the car we went and enjoyed Portland while they detailed it) and aside from the odometer and a few minor paint chips, you???d think it was brand new. Sigve from Finance went through all the paperwork with me, he worked quickly but didn???t rush me through reading what I was signing. Both Craig and Sigve were professional yet down to earth. It was worth the trip from Bend to get a hard-to-find used car in fantastic condition, I???d definitely do business with Audi Beaverton again.

The salesman (I worked with two) was knowledgeable, quick to respond to calls and questions and comfortable to be with. The experience was beyond my expectations! Thank you so much - I love my new car 💕

I was very particular about the 2018 S4 configuration that I wanted--I expected to have to make an order. I reached out to every Audi dealer within 500 miles to see if they had what I was looking for. Shane at Audi Beaverton responded, saying they had the closest thing to what I wanted in the entire PNW. Others had responded to my inquiry similarly, so I was skeptical at this point. I looked at the car, and it was close, but I didn't spend too much time reading. After scouring dealer inventories myself, I narrowed it down to about five cars, and then I picked the closest to my ideal configuration-turns out this was the same one that Shane e-mailed me. After that, Shane and I started e-mailing each other just an hour before closing time, and our e-mails continued until 11PM at night. Not only did he offer a fair deal on the one car that I was willing to buy in WA/ID/OR, but the interaction gave me the confidence to bum a one way car ride (via a co-worker's son that I had never met previously) from the Seattle area down to Beaverton the following morning. Even though I was technically stranded in the Portland, I was treated well, did not feel any pressure, and drove away with the car I wanted with a fair deal. The sales, finance, and educations portions of the experience were all great. I was in and out of the finance office in what felt like 10 minutes. I was eager to get back on the road in my new S4 to get home since I my ETA was about 10PM at that point. Shane did his best to condense a large knowledge transfer process down to meet my time-frame and he was very good at explaining all of the functions. I'm about 30 and technologically savvy, but you could tell he was accustom to explaining the MMI features to an older, less technical crowd (baby boomers, I'm looking at you)--I have a lot of respect for the patience he has, and did have to exhibit even with me at times. Shane truly had an enthusiasm for the car and it was very evident as he explained the features to me. I was the one rushing him, not the other way around. After my return to WA, I did have some follow-up questions and Shane immediately fielded them to my satisfaction. Overall, I am a very satisfied customer and after owning the vehicle for just over 2 weeks, I would do it all again the same way. I highly recommend this dealership and its staff based on my own experience.

I recently purchased my 3rd Q7 from Patrick @ Audi Beaverton. My previous experience with purchasing cars was not pleasant. Before purchasing my first Q7 (which was a certified used car), I was ready to purchase two other cars from separate dealerships but they made me wait so long I got irritated and left. Patrick and all the other staff at Beaverton did just the opposite - they wanted to understand my needs, they rarely made me wait more then a few minutes and I walked away pleased with my purchase and having no regrets. My next two experiences were exactly the same. The service department (specifically Corey), always makes me feel like I am his only customer. Before my experience with Patrick and Beaverton Audi, I had no loyalty to any dealer and hated the idea of having to buy a car. Now, I look forward to it and can't imagine going anywhere else. BTW - The last car I purchased was a 2017 Audi Q7 and it is truly the most amazing car I have ever owned. There is nothing about the car I dislike and so many things I absolutely love. This car is a game changer!

I first visited Audi of Beaverton about 8 months ago. Myself as well as my sister walked onto the show room in sweatpants, sweatshirts and beanies??? We couldn???t have looked less appealing if we tried. Yet despite that, Drew came up and spoke with me, was very friendly and was happy to show me around. We communicated via email for months, asking questions about their inventory, going for test drives, etc. He was always quick to respond, and very accommodating to schedule times for me to test drive. As a newly grad from college, as well as my first real car purchase, I was very nervous and afraid that walking into the dealership would mean getting pressured into buying before I was ready, as that was the experience my brother had at Toyota. However, that was the complete opposite experience for me! Drew, along with the other dealers I met at Audi, completely understood my situation, and didn???t pressure me in any way. This meant that I was always excited to go to the dealership and ???drool??? over their gorgeous inventory. Looking back, I test drove 10 Audi???s until I found the right one. Drew, along with the other dealers, were perfect examples of professionalism and friendliness. Because of this, they have made me a returning customer, and I highly recommend him (Drew) and Audi of Beaverton for anyone thinking of purchasing and Audi.

My wife and I decided to move up to Audi after owning six or so consecutive Volkswagens. We did some background research about Audi before going to the dealership. Our sales person did a very nice job of treating us with professionalism and avoiding all of the "typical" dealer tactics. We ended up buying a different model than we thought we would (an A4 instead of an A3) and felt very well treated by our salesperson. We also can't say enough about the manager with whom we worked. He was very accommodating, sent a clear message that he wanted our business, and made us feel valued with out any games or ridiculousness. We live six hours away from the dealership in southwest Oregon. The dealership was very accommodating with getting the vehicle ready for us so we could be ready to go in a very short turn-around. Slam dunk to continue patronizing this dealership! I already know my next car: an A7!

I was taken by the hand through the process of my leasing with kind care yet with courteous, friendly, and much professionalism. Michelle Racine has given me so much attentention into details and advises to ensure that I would be happy with the lease of my 2018 Q3 Quattro Premium Plus. I recommend her excellent service and Fletcher Jones Audi to anyone, very highly! I also got a good deal with my trade in and a good price of the new lease!

Our first Service experience was to have a Dupont Coating (interior/exterior)one our new Q5 . The Service Manager- Gennesis Sanchez was very nice, efficient and accommodating! We received a loaner car for the 1 1/2 days it took to do the work (due to the weather). The facility is new, clean and very modern.

Made appt with Hugo, Pana required servicing, Loaner car was ready, Service performed, Car washed, Paid my bill, Back to work I went DROP THE MIC 🎤 (K.Lewis). 💃🏽

My service representative Shane, treats me with courtesy and patience takes the time to explain the type of service being done and keeps to a reasonable time schedule. I've waited for my services and everyone in the dealership are friendly and helpful. I love the fact that my 2016 Audi A4 is being serviced by qualified technicians and that they are keeping my car safe to drive, because I Love! driving my Audi looks good and gets a lot of compliments. Thanks Audi Fresno! Sandra O :)