Ultra quiet Q7 developed wierd rump-rump- rump noise related to speed. Thought sure it was so expensive drive train component. Was greatly relieved problem was uneven tire wear attributed to loss of wheel alignment. Can’t imagine how that happened as we only drive on the excellent po hole free byways of New England. Alignment corrected, tires rotated and Q is good to go. Still have some tire noise, but now we know why. Oh Q is exceptional isolating road noise and absorbing bumps & holes.
I am now a first time Volvo owner (2018 xc90) and couldn’t be happier. My experience with volvo cars of Plymouth was pleasant and stress free. Wes was and continues to be available, attentive, and knowledgeable. The dealership environment is state of the art (no need to touch the bathroom doors) with plenty of freshments to offer. I would highly recommend you visit Wes and the team when looking for a new car.
dealership was top notch! Minh went above and beyond to make sure all my questions were answered I was very comfortable. He gave me suggestions and his advice, but was in no way pushy what-so-ever. He kept me calm and helped me organize my thoughts. I don't like being bombarded my people and Iwas nervous about my budget and Minh helped me with that. After I decided on a process that would work for me, So quick and professional. I felt like family by the end of the whole process! I would recommend Minh Dang to anyone who is looking for a new or used vehicle. My Dad and sister have both purchased from Westboro Toyota and I have not heard complaints!
Send me all the information on the vehicle requested and followed up promptly and suggested that the original information may have been caught in my spam folder. Most importantly they respected my privacy contacted me by via email as requested which was awesome.
nothing is better than trust, and i trust the Parts team at Colonial Cadillac, Jay and Dave have been there forever and really know what they are doing and Steve, the new guy who has probably been there for ten years now, is right on the ball also, this has been my Caddy Parts connection for years and years and they make sure i get the right Parts the First time and go above and beyond to make sure i get them as fast as possible. i know that some times getting parts for older cars can be painful, but the years of knowledge in that department always make it a pleasure to do business with them.
I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial.
1st Audi purchase - the sales person and dealership
by EMCC Reston, VA from DealerRater.com
November 6, 2018
4.6 (1420 reviews)
I'm not a car person, but I LOVE driving the certified 2014 A5 I bought in December 2016 from Rockville Audi. I did a Wash/Baltimore area search on cars in stock and the pros & cons of certified vs. not certified so when I saw my car listed, I thought it was a fair price. I then did a quick online review of the dealership (I didn't want an adversarial experience) and saw that Maria Cokinos had good reviews. Basically, I made to deal over the phone, I showed up three hours later on Dec. 23rd and I drove off with my 'new car.' The words I will use to describe the experience are: fair, respectful, a win-win. I really do love driving the car, buying it was a positive experience and I appreciate Maria's follow-up to make sure I'm comfortable with the car. I recommend Rockville Audi, no hard sale from the finance manager, Maria was great and I'd bet the others on the sales team are real pros too.
Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had!
Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!
I had been searching on-line for months for a Macan S and finally found this one at Porsche of No Olmsted. I shot a quick email inquiry and within minutes heard back from Ken Daugherty. A few quick emails and 2 phone calls later, I had made this purchase. I had never bought a vehicle from an out of state dealer. Ken made this just seamless and flawless. Their price was better than any comparable car I had found with any local dealer. They arranged for a "door to door" covered truck delivery. Ken and I then did the vehicle orientation via face time on phones. I have purchased countless vehicles over many years. This experience was my best ever...period. Thank you Ken! David
I have purchased many cars, new and used, over the years and I say the purchase of a used 2013 Audi S5 and selling of my 2012 Ford Focus was the least painful (in fact painless/even enjoyable) car experience I've had (we arrived 1 hour before closing). Andre Jennings was our salesperson but he didn't sell, he helped. The two Porters in the garage beamed as they delivered the Audi and were helpful in every stage including running (not walking) to back up the Audi as I unloaded the sold Ford so I wouldn't have to walk far. And Kissy, their Finance Manager, was amazing and personable. This Audi is clean, no scratches dings -- looks brand new and the price was great; my wife and I are sold on this dealership. Excellent job The Autobarn City Volkswagen of Chicago!
Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.
I visited Gurnee Dodge on Thursday of last week and Sarah Dawson was the greatest she should receive some type of bonus because while I was there I overheard other customers saying how awesome she was.She is so patient and helpful. Kudos to Sarah Dawson.
We have purchased 4 Mercedes-Benz and absolutely love the sales team (Tony!) and the service team (Jody, Cathi, Sam). I've been to other dealers and service places, and Zimbrick European is light years better! You never have to worry or second guess what they are saying. They also keep you super informed on how you car is doing with super detailed reports. I love the text communication and payment options-makes picking car up so convenient. We had an older car with high miles that developed issues, and they helped us out going above and beyond to minimize the stress...and eventually taking that one on trade for a new one! I don't trust anyone with our cars, except the folks here!
Jake, the GM Brycen, and Tim were great! I came in to test drive the 2018 Mazda CX-5 and fell in love with it. Jake took the time to show me all of the bells and whistles for it. He was quick to respond via text with any additional follow-up questions I had after the test drive. I was able to bring in my son???s car seat to make sure there was sufficient leg room (there was). My wife test drove it with Tim and felt the same way I did so we made the purchase. I definitely recommend Walser Mazda in Burnsville for anyone looking for straight forward pricing without uncomfortable sales pressure. I also received good value for my trade in. Thank you Jake and the entire staff at Walser Mazda!
THE COLLECTION, it???s the greatest dealership in Miami to buy or leasing your next AUDI. Rafael Valenzuela is AMAZING 😉 he will help and guide to choose the best AUDI for you and your family life style, with great knowledge, his service is excellent, beyond extraordinary magical 🙌 Also Lisa Chmela from the Financial Department she is an ANGEL 😇 to give you the best advise how to invest your money 💰 in the new car 👏
My overall experience was quite well actually, the person I worked with was very kind and hands-on about the date/time I could come in and look at the car and the payment process and which would work best for me and which one wouldn't and if it would be easier to pay in all cash or do a monthly car payment. I was also a little confused over which model of the car was better to go with since one was a newer model but I liked the color on the other 1 better, so I went with the newer model because he/she explained the newer model held a little more gas per mile and had the updated back up camera and g-ps unlike the other model of the car, I could always go to an auto-repair place and get a good paint job in the color I like.
This is the best car buying experience I have ever had. Very quick, efficient and great cars! The car I purchased was a year old, very few miles (14,000 +/-), extremely great condition. I highly recommend Kentson.
Great service experience at Audi Peoria. Clear expectations were set and executed. They answered all my questions and even a few I didn’t realize I had. Best of the best!
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