Used Audi Q7 for sale near Lake in the Hills, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

My experience at Affinity Auto Sale was the best experience I done had with a car dealership. All the guys was cool especially my salesman Henry. He was quick at getting the business done I was in and out of there with no problems. If you in need of a great vehicle and awesome service give these guys a visit you will love. 5stars

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Awesome service department. Service like that remind me of why I keep coming back to this dealership for service. Shout out to Mike, John and their techs!

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Robert was fantastic and answered all my questions regarding my vehicle. Everyone was very helpful and pleasant. Great experience at this dealership and would definitely recommend them to anyone looking to buy a vehicle.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Adrian Rivas was so easy to work with and attentive. Made the experience so great

Merek was an absolute pleasure to work with and made us very comfortable. Thank you!

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Eddie Baker was extremely professional. I like the fact that he gave me the entire Carfax report on the car he sold me. The test drive was wonderful too as he pointed out all the Hidden gems of the car.

It’s a good car but I have a antifreeze leak somewhere and I got it pressure tested and the shop found no leaks.It can get expensive buying antifreeze.

This. Who me drives amazing, doesn’t feel like an SUB when your driving it. Over 300HP, live the third row seat and it is spacious.

I recently purchased a 2025 Ford Lightning from Wickstrom Ford in Barrington, IL, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, the entire staff was friendly, professional, and welcoming. Everyone I interacted with made the process smooth and stress-free. But the real standout was my sales representative, AJ. We had several days of email communication leading up to my visit, and he was always quick to respond, thorough, and helpful. His responsiveness made a big difference and helped me feel confident even before I stepped into the dealership. Once I arrived, he continued to impress—taking the time to answer all of my questions, never rushing or pressuring me, and making sure I was completely comfortable throughout the process. His professionalism, transparency, and dedication to great customer service made this experience truly memorable. If you’re considering a new vehicle, I highly recommend visiting Wickstrom Ford and asking for AJ. He made the entire journey a breeze, and I couldn't be happier with my new truck!

Great car tons of room for a family. Drives smooth and very comfortable. Gas mileage is ok but for the size not to bad. Looks very sporty.

Bob Wilson the sales person was a very knowledgeable and helpful to us . He spend many hours to review and with our help to select our best option.He had the best attitude . He took his time to review all the features of the car. He is an asst to your company. He gave me his card in order in future to answer any questing had. This is beyond helping a customer.I recommend his services also the Audi cars to my friends. I am glad to have the opportunity to meet him Mandan Farahati Bozorgi.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

I absolutely love my Q7! It is a wonderful vehicle that provides comfort, safety and exceptionality all in one! I can not imagine driving anything other than an Audi and I am forever loyal to the brand!

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

Great experience, Erik Swanson is the best! They keep the process of maintenance easy and manageable.

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

Hey Scott is the reason I keep coming here this man knows how to make you feel welcome and even after you buy your car he stays in contact for any question. Yesterday I had the pleasure of meeting Juan the salesmen who went to bat for me to get the best car and APR with Vic(more on him later) he was awesome with the same welcoming and wanting to make sure I was happy the same attitude as Scott. Vic and Robert not grumpy guys in an office but laid back,fun and they really worked hard to make sure my deal was the best and safe financially. If you have not been to Audi exchange in Highland Park,Il then you bought your car at the wrong place. In my professional life I am call a subject matter expert in oncology but this organization and their fellow colleagues are subject matter experts in treating ppl outstandingly and wanting to make you happy not just put you in a car. Take it from me a 2x car buyer at Audi Exchange of Highland Park,IL….run there now if you gone yet

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.