I bought a Honda CRV from Paradise motorsports. The vihecle I bought was worth of the money spent. I have also visited the dealership for maintainance and services twice within a month where the disappointment of my buying experience come out into light. The car, which was said to have been inspected in TOYOTA greens, appears to be not properly inspected except the mere oil change it underwent. Within three weeks the car's AC system declined and the dealership asked me to pay 300 more to repair it. Another time, I took the vehicle for a serious maintainance and returned back my car with more new damages that didn't exist. They must have unskilled mechanic who barely work there to disgrace the work of the auto market. Having enough trouble with the dealership, I further researched on the marketing philosophy of the company and what comes out as the result is shocking. The auto dealer, just send all vehicles to TOYOTA greens for oil change. With that they get the certificate of inspection, which literally doesn't tell the whole story. With this in mind I suggest buyers to make the vehicles checked by professional experts.
My family and I recently purchased a 2009 Nissan Quest from Audi of Lexington. We were very impressed by the high quality of customer service. Our salesperson, McCall Davis, was very helpful and went out of her way to ensure that our experience was as smooth and positive as possible. Everyone we encountered was good-natured and treated me, and my family, very well. They even have a play-area for children, a most welcome amenity for us since we were car shopping with our family in tow. All in all, we drove off the lot feeling appreciated and most of all happy with our new vehicle.
What a wonderful experience! Everyone at the dealership was knowledgeable, professional and kind. There was no haggling over trade in price or the price of the new car. They were very honest about all aspects of the purchase as well as the trade in. Easiest car purchase I have ever made! I would gladly purchase another car from them in the future!
The men were very respectful to me I am a female buying my second car ever. They Took me around the lot 3 different times because I was indecisive. Help me with new tires. I just recently paid this car off and I am still driving it around. All I have had to do is keep up the old changes and change the brakes. I was very very very blessed! I won't go anywhere else ever!
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
Working with McCall Davis, I recently ordered a new Audi and the process from ordering to pick-up was truly exceptional. With no pressure, McCall helped me choose the right car for me, placed the order and provided information on what to expect during the build process. During the build process, I received regular updates on the status of the build and shipment timing. My car arrived two weeks early and the pick-up (purchase) process was as smooth as the ordering phase. I was thoroughly impressed with McCall's knowledge of the different Audi models and their technology. At pick-up, she provided an excellent walk-through of each feature of the car, which was extremely helpful. Overall, I was extremely pleased with the process and I highly recommend Audi of Lexington.
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