Used Audi Q7 for Sale in Matthews, NC

So lucky to have scheduled my appointment with Max. He did a fabulous job at educating me on the A5 and ensuring that I got in the right model. Max has a real likability factor and made the experience fun and exciting. I am thrilled with my new car and so grateful to have worked with Max! Thank you Max for all you did ... and my matching red hat! 🤗 I usually dread the time in the Finance Dept, but Marcus was so friendly and helpful that I really appreciated his support and guidance!! 👍

This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.

Shortly after leasing a new Q-5, my wife and I felt a bit confused by the endless tech options and features. We wanted to maximize our use of the Q-5 but couldn't really figure out how to best use the tech. That's when I recalled that sales guru Rich Gouhin mentioned that his tech expert, Kyle Andes, would be a happy to do a free, personalized tech lesson/tour. We accepted and found ourselves back at the dealership at 8:30 a.m. on a Saturday morning. Kyle was already at his desk and warmly greeted us--before getting down to business. Patient yet efficient, he explained all of the tech features in a simple way. In so doing, Kyle saved us hours of time. We found Kyle knowledgeable and candid, with a good sense of humor. After his one hour class, we felt more comfortable taking advantage of the tech. If anything confounds in the future, Kyle says to simply call or text him. My wife and I were most impressed that Kyle's, Rich's, and Audi of Charlotte's top-notch service continues even after the deal is done. Highly recommend.

this car have everything I need, Lots of Legroom, Big from Inside but compact and sweet from outside. fully loaded with safety , best headlights and best technology packed car. this SUV is fit for all type of Family and even for off roading .

I've had an A3 for the last three years that I leased from another Audi dealership before moving to the Charlotte area. I loved that car, and was ready for a new one, but I didn't have the best experience my first time around at the other dealership (out of state), so went in to Audi of Charlotte not knowing what to expect. I was so blown away by how kind everyone was. Bill introduced himself to me, and from that moment on, it was the most painless and enjoyable car leasing experience I've had. It was clear to me that he wanted to ensure I was happy and getting a car that met all my needs. At one point, I asked to try a different (slightly more expensive) model, out of curiosity, which he more than happily obliged - and then helped me realize that the A3 - the original car I was there for - was the better fit for my needs. Never once through the process did I feel rushed, pressured, or overwhelmed. Bill was quick to introduce me to the other great people at the dealership to help get me on my way. Michael (who I had originally spoken with on the phone, but he was helping another customer when I arrived, so Bill jumped in) made sure the car was detailed and ready for me after all the paperwork was done, Marcus made the finance side of things easy and quick, and Kyle helped me understand all the fun techy features in the car (some I didn't know had existed in my 2015 model!). Overall - my experience at Audi of Charlotte, and with Bill specifically, was a great one, and I'm so happy they'll be my Audi family from now on.

Been wanting to buy this car for awhile. Super happy that I did. Such a well made, well thought out vehicle. Looks great. Drives great

Sales: I explored the Audit A4 (while waiting on routine service on our A3) and was talked into a test drive with Walter: he made the whole process fun and enjoyable - I'll definitely be back and Walter will be the person I work with. He listened and heard where I was coming from and he shared his extensive knowledge in a non threatening way. I feel like I can trust him to look for a WIN/ WIN for both me and the dealership. Service: Ken took care of me to get the Audi A3 the care for which it was due: an extensive 35,000 mile work up which was $0.00 - all fully covered. He's helped me with prior repair needs - helping me to make cost effective decisions.

Having owned a 2011 Audi Q7 in the past, I expected a great riding solid SUV in the re-designed Audi Q7. The interior is definitely very nice and luxurious. Controls are easy to use and the quality of materials appears to be very high. The seats are the most comfortable I've ever sat in. They sometimes don't hold you in place when taking a corner on the faster side, but they are definitely comfortable seats to sit in. Interior space is good, however I was expecting a larger trunk space in the re-designed Q7 given that a common complaint about the previous gen was the trunk space, but it is good enough for Costco trips and trips around town. The ride is smooth and quiet. Power is more than adequate. As far as the quality, my car was in the service department for about a month and a half total in the first year. First issue that caused it to be in the shop for over a week was that the paint had sap etching all over the hood and top of the car. This was the dealers fault for parking it under trees, so not an Audi specific thing. When I bought the car, the shift lever leather was scratched, so that had to be replaced. The rear bumper was out of alignment by 1-2 mm on the left side, but it seems to be an issue with a lot of the Q7's. Homelink worked for a week, then would need to be re-programmed so the entire unit had to be replaced. It was replaced and working, but it doesn't work like the original one did. Instead of being able to program it by holding your remote pointed towards the rearview mirror, I now have to go to the rear of the vehicle and get it close to the HomeLink transmitter. Not a big deal because you only do it once or twice, but it sucks that it doesn't work the way it did before the repair. The driver seat started making a clicking sound about a week after taking delivery and it never went away. I bought it up to the service dept, the service manager heard the noise for 5 minutes straight, and they ended up saying they couldn't do anything about it because it might just be a characteristic of the seat. A year later I brought it back and they finally sent it up to Audi Corporate and they replaced the entire seat frame. The clicking seems to have gone away, but they did a horrible job of putting the seat back together. Multiple items needed to be fixed included the plastic seat cover on the rear of the seat, the plastic trim on the left side of the seat, the leather had to be re-installed correctly around the headrest, plastic clips had to be re-installed correctly around the base of the headrest, and now when driving around corners I can feel the leather slipping from side to side slightly like it wasn't attached quite right to whatever it's supposed to be to keep it in place. The driver seat trim around the seat controls had to be replaced because it would squeak every time I got out of the car. The panoramic roof had to be fixed due to rattling. Headliner had to be removed twice due to rattling and in the process the headliner was scuffed up in multiple places. The car would pull to the right after only 3k miles. The tires were apparently to blame so those had to be replaced. The passenger front window rattles occasionally. The service department has taken care of most of the issues and the car itself is great to drive. So overall I'd recommend the vehicle, but with a warning that you may have some headaches getting some minor issues fixed.

I had totaled my previous vehicle and found an amazing 2015 BMW 428i Xdrive at this dealership. Matthew Zelie worked with me and had me in the vehicle and out the door extremely fast. He also followed up with me to ensure I was completely satisfied with my experience. I would highly reccomend this place, and ask for Matt if you choose to stop by. Thanks you Matt, Officer J.D. Stidham

Comfortable, fits family cargo needs with plenty of performance for my liking. As the ergonomics and technology continue to evolve, Audi continues to lead. But most importantly, he "ride" is superb.

Let me preface my review with a little background. As a second generation pre-owned car buyer (Dad taught me well), I buy luxury vehicles online or at a local dealership that meet certain criteria; model, cleanliness, performance, price, and financing...and most importantly, service. If you don't treat me with dignity, I walk. My last two purchases from other dealers have been David Hasselhoff's Escalade for my wife (why - lol), and a CLS550 for myself. This is the first time I've bought from Hi-Line Garage, by chance looking for a Maserati and ending up with a beautiful BMW 740Li M-Sport, Executive Package...OMG, loved the car, loved the drive, the cleanliness, and of-course price...can't beat the price. But since everything began online, my first experience was with Purnell (Sales Professional) and Darren (Sales Manager). Great guys. They did everything to give me the right information and to make me feel comfortable with purchasing a car as a new customer some 500 miles away. So, I made the deal, pending an actual visit to the NC...flew in and got picked up at the airport by Purnell. When I walked into the building, the deal was as good as sold in my mind. The comfortable unassuming layout, the welcome by the staff, the no-hassle paperwork, and the attention to my needs. By the way, there were plenty of local shoppers; as we drove up to the dealership, there must have been a dozen other shoppers and families walking around the lot. I think I may have even sold a car while I was waiting for mine to get ready :). Guys, I'm hooked forever...just keep bringing in the cars I want and we have deals for the rest of time :). My brother will be calling you soon. Keep up the good work.

This is one of those cars that continually brings a smile to your face. All the little things you keep discovering it can do add up to a great vehicle. Plus, it has 7500 lb towing capacity. The thing has got power.

I purchased a 2016 Mercedes C-300 4Matic from Hi Line Garage. The technology Hi Line Garage utilizes to to beat the competition is very obvious. This Dealership has a "good vibe" from the 1st contact all the thru the Delivery Process. Not only did they crush the competition, their positive attitudes made this a very fun experience. No Negotiation, no games, and a better price on a better equipped, loaded 8k miles, one year old C-300. I shopped for two weeks and should have called Hi Line Garage on day 1. I live in Atlanta and even after my airfare, I was still saving big bucks. The ride back to Atlanta was awesome! Thank you Hi Line Garage!

This vehicle is far superior to the other premium cars I investigated. Although a little more expensive there is certainly enough value to justify the price.

My experience was awesome, the team worked together to make my experience easy. I spent a short time after driving from Blythewood to make the purchase. The picture and in person view of the Q7 Audi was spot on. The vehicle was detailed better than any other luxury purchase I have made. The salesman Joe was nice, accommodating and very patient. The manager Darren was personable and approachable unlike some at other dealers. I give them 5 stars. I will definitely buy with them again. No haggling is true. My financing process was less than 40min. Very impressive!

Great buy love the styling the fact that it's so much room inside and the quality interior is the best hands down the best vehicle I purchased

We were stuck in traffic, yet the team waited on us beyond closing. They worked with us with our trade in, giving us top dollar, so that we could purchase the truck we wanted. We will tell EVERYONE how easy and stress free Brandon Reeves Auto World has been. Would buy from them again!

A Beautiful car, probably the prettiest car I have ever owned. However it is a tire eater, the windshield wipers have broken repeatedly at the arm and it’s a bit noisy in terms of the ride. There is something going on with the front end that I can’t quite explain, it doesn’t seem stable and there is a shift that occurs.

I have been having my two Audi's serviced here since 2014. Everything in the process from first call to final pick-up is exemplary. Every care specialist is efficient, courteous, and knowledgeable. Sal and Phil are just great and in the past Jennifer was outstanding also. Service plus the Audi's themselves make a brand package that's hard to beat.

My car has everything that I wanted. Still learning about all of the features and functionality. Rides like you are floating on air. cars.com allowed me to make comparisons and make the right choice.

Brad, I wanted to take the time to thank you for the excellent service on my vehicle at Audi Northlake on 1/10/2018. I appreciate the professionalism and efficiency you demonstrated during my visit. You told me I would receive a call from you to update me on the progress and you followed up and followed through. I really appreciate that in these times when everyone is busy and often do not make good on the smallest promises. Thank you for your excellent service and keeping your word. sincerely, Matt

A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.

I brought in my A6 and had the pleasure of having Sal help me out. He was extremely helpful and knowledgeable. He thoroughly explained all the options available to me and was very honest and not just trying to up sell me which I appreciate because I would have seen it a mile away, unlike other dealerships. He has gained my trust and because of him, even though I didn't purchase mine here, I will have it serviced here from now on and will come to purchase my next one when I'm ready. Sal even went over that whole process; trading in and buying vs leasing, etc. Great job Sal!

This car is beautiful, met all of I needs. Comfortable, spacious and elegant. With leather seats, great interior desing and excellent performance. It is perfect for me

Have been searching for a good value used A4 for awhile. Found a car at Audi Northlake and dealt with Richard Reynolds. He was not pushy, very informative, and very responsive. After taking delivery of my car, I had a slight problem. He / Audi Northlake took care of the issue promptly and supplied a service loaner. I would say that this experience has been very positive despite the problem and I would recommend Richard at Audi Northlake to anyone. - June

Put on 5000 miles in July and couldn't be happier, great MPG's and comfortable! Very stylish Ink Blue with Parchment leather. Would highly recommend. Traded a 2015 BMW X5.

I had a great experience at the dealer. even though I was purchasing an SUV for my daughter, the sales person realized my love for power & speed and invited me to text drive the new RS7. it was an amazing experience driving this beast of a car. my next car will be an Audi!!

Consumer Reports said this is one of the best SUV and after I had a test ride I agree that the Q7 is the best SUV that money can buy.

I always have the best service when I bring my car here. Phil is always extremely helpful in going over my paperwork to make sure I understand what was done with my vehicle and what will need to be looked at in future visits. My services are done quickly and everyone at the dealership is extremely friendly and professional. I would not take my car to any other dealership! I highly recommend them!!

Spent several weeks researching SUVs and was down to Audi and Lexus but went with the Audi Q7 because of extra cargo room and options.

I apprehensive about having to move and change dealerships and having dealt with service advisors at 2 other Nissan dealerships (both in GA)and I have to say that Thomas Ellis is the most professional, courteous and honest (yes honest) advisor I have had the pleasure of working with. While I am comfortable with dealing with auto repairs I knew I was going to do this without my husband's support ( he died in January). Thomas made this a much smoother transition than I expected. Thank you to him for that.

This is our first Audi and it is an exceptional car all the way around. All of the reviews we read have held up. It's worthy of all the praise.

I have a long-term (9+ years) experience with Audi of Charlotte. One purchase, and then 9 years of service. Yesterday I made the decision to move forward with the possible purchase of a 2018 S4 after my A4 was serviced with Mark Price. Mark introduced me to Greg Butler, and the process was very straightforward. I'd done my research, knew what I wanted and what I was willing to pay, and after driving the car Greg and I were able to have a simple conversation and come to terms within minutes. Greg was knowledgeable, and a very easy person to work with. He delivered on everything he said he would, and even went above and beyond as I was with Marcus in Finance to help me move things from my trade-in that I'd neglected to clear earlier. Lastly, he introduced me to Patrick Hayden who is a fellow S4 driver and it was an extra bonus to be able to talk to him about his experience with the car. Marcus was also a pleasure to work with. He patiently explained my options around financing and maintenance/warranty, and we were able to come to an agreement in a simple fashion. Lastly, Audi of Charlotte's service group is a major reason I bought a new Audi. Mark is always a pleasure to work with when my car is being serviced, and now I can thank him further for introducing me to Greg to make my buying experience a pleasure.

I would buy it again but very disappointed that the QI charger will not fit any phone. The engine stumbles - we hope it is a software fix

Our salesman was Jason, our finance was Ken, and Ally helped us out with service... They went above and BEYOND in the service and satisfaction!!

Wish I purchased one sooner.Great on fuel.comfort and style.Feel very safe in it.Roomier than it looks.Incredibly smooth ride.Would buy again.Wish it was priced lower though.

I visited Formula One Imports last week and the salesman that I spoke with JG was very attentive and courteous. He took the time to answer all of my questions and offered different financing options, even though my credit is not perfect. These guys seem very honest and they had some very nice cars on the lot to choose from.

This is a very room car. Holds 7 adults comfortably. It has nice acceleration on turns and even my friend who drives the big Mercedes truck noticed a smoother ride. The only negative comment... the cup holders in the driver console are too small and the mmi interface could be smaller. I don't have a place to sit my phone.

Excellent experience. Because of Chad Wagner's professionalism, I will be considering Sabates Ford for a new vehicle when my lease is up in December, 2018.

This SUV meets our expectations and lives up to its reputation . Its features are great and I would recommend them for all drivers. The cargo space supports are needs.