David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
I'm on my 4th Q7
by Devious from Jonesboro, Ga
January 1, 2019
Fit and finish of a Audi is the best I've seen in any other vehicle I have owned. I've only had to change the oil, brakes, and tires.
I had a wonderful experience buying my recent cars. I knew what I want, but I didn???t have all the paperwork done. My sales women Alyssa work with me and help me through the process. I would get another car from them no question...
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
Jeisson Garzon is an extremely solicitous salesman with a very friendly personality. He was respectful and responsive in our communication, never intrusive in phone calls or emails. And the most important thing: very reliable and honest when he showed me the vehicles and their characteristics.
First rate quality
by WallaceEP from El Paso, Tx
December 6, 2018
I had never owned or driven a European car until we just got this Audi Q7; these Geman cars are phenomenally well-designed and powerful. Some of the controls are so sophisticated that I’m still trying to figure out what some switches do. I recently drove a Chevy (temporarily) and it was a huge let-down to go from an Audi to a Chevy. I would love to buy American vehicles (and used to do so) but I was so sick of shoddy American quality and poor designs. I love Audi. (I hope Detroit can raise their anemic standards.)
I knew what I wanted. And I need to wait for the 2019 A6???s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave us some swists, Walter and the team landed me in the car I wanted. The new A6 is everything the reviews said it would be: stellar. I couldn???t be happier.
Don't do it
by Margeincharge from Charlotte, NC
December 2, 2018
Owned this car for almost 3 years. Had the same light go off multiple times which was a safety indicator (they would say they fixed it and it wasnt) new tires were $2,500 which is just lovely, then had 2 critical engine systems fail within days of each other. THEN, a month after the 2 check engine lights/fails, the A/C completely tanked out in the dead of the August heat. Was in the shop for 2 weeks as they had trouble locating the leak. Don't waste your money! It may be a sexy car, but it will constantly be in the shop.
We had a great experience buying an Audi from rich. We were able to get straight forward answers and pricing and rich was patient with us while we made a decision. The great customer service extended beyond the purchase???- rich has continued to be very helpful as I adjust To a new car.
Already been stranded twice
by KaraCLE from Cleveland, OH
October 16, 2018
I have owned this car for just under a year. In that time, it shut down while driving and would not restart on TWO separate occasions. After being towed to the dealership, the vehicle started and they were not able to determine the cause. Audi will not consider a ’buy back’ since the dealership could not duplicate the problem. I am left wondering when and where I will be stranded again. Hopefully it’s in a safe place.
Great web site. Great inventory to choose from. The cat lot is very diverse in its inventory. Really close to where we live as well.
Best family SUV for the money!
by Dali854 from Durham, NC
November 28, 2018
Love my Q7, lots of leg room and cargo space for what my family needs. Runs great except I wish this model had the air suspension as standard and more HP. The S-Line Prestige package was the one that I really wanted but couldn't find one in good condition so I went ahead and got the premium plus package. This model has less HP and options than the S-Line but it serves my family well for what it is. I would highly recommend anyone that's looking for family SUV to get this, you'll not be disappointed.
Jim as well as the sales team at Metrolina Car Club were very helpful in the purchasing process of my new Infinity. Jim was very informative as well as made sure that my car was detailed and ready upon completion of my paperwork. I was very impresses with the professionalism and quality of the vehicles here at Metrolina Car Club...
I love it!
by DC Scorpion from New Castle, DE
December 27, 2018
My Q7 was certified pre-owned when I bought it. It is super comfortable, hugs the road and has a super smooth ride. Even though it is 8 years old, I still get compliments on it's appearance inside and out. I've got over 200,000 miles and it has never needed a major repair. Just regular maintenance and high quality premium gas.
Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
Very impressed with comfort on 250 mile drive.
by Keith K. from Saint Louis MO
November 2, 2018
Driving vehicle felt like sitting in my flexsteel lounger. Fuel economy from the TDI amazing. Used a 1/4 tank from Chicago to St. Louis. Very impressed so far. Premium plus version. Lots of bells and whistles. Just takes times for old man to figure it out. Still reading the owner's manual.
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Great SUV with style
by Audi fan from Belleville, NJ
March 27, 2018
I love the design of the old Q7. Spacious, very comfortable! Lots of extras. It can seat 7. Perfect family getaway car for the whole family.
When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
The most reliable car I've owned thus far.
by Islah, NC from Raleigh, NC
November 6, 2018
This car has all the features that I wanted...size, style, comfort, size, and safety, efficiency, and quality. It was also affordable. I like the feel of the car it does not feel as large as it looks on the outside. I am enjoying the many features found right at my finger tips.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Safe family SUV does well in adverse conditions
by drivingconnoisseur63 from Northern Nevada
October 27, 2018
This SUV is heavy duty but handles more like a car. Audi makes a quality vehicle but I have to say the the 3rd row of seats is not very accessible and is very cramped such that it is not a great soccer mom car when friends also need a ride. You can also really feel the weight in cornering. Power is adequate with the supercharger.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best in its class
by JRo from Ma
August 8, 2018
I traded in my 2011 Ford Edge for this 2013 Q7 with 36,000 mi and I am very happy with this vehicle. The lines of this body style are very sharp, though the interior may seem a bit dated to some used to a more modern cockpit. Regardless the interior has a very clean and sophisticated appearance that complements it’s more aggressive exterior styling. The 3.0 supercharged engine is one of, if not the most reliable engine Audi has put out and is available in a few of the A class models as well if your not sold on the SUV. The deck height of the trunk was a bit higher than anticipated and does limit vertical clearance for cargo, however I transport large cases and equipment for my business and the lay flat 3rd Row accommodates all my gear with ease. The compartment beneath the floor in the cargo area is a great place for additional storage. The model I have does not have the adjustable air ride suspension but the standard coil overs perform great and delivers a very comfortable ride and that Supercharged 3.0 liter engine I mentioned before has plenty of get up and go. Great SUV.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I feel safe in this car.
by ARN from peoria il
November 28, 2018
This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.
I would definitely recommend going to Audi Northlake. The salesperson, Conner McCloud was very helpful. He did not use a pressure sales technique in helping me to find my dream car. I spoke to him prior to arriving. He did his homework to have the cars I mentioned being interested in, ready to look at and drive. He explained the features of the car and demonstrated several of them as I test drove the vehicle. I found him very knowledgeable about the car and features. He stayed after-hours to help me in finding my car, financing information and explaining the car buying process at Audi Northlake.
Amazingly agile and fun!!!
by Saints Fan 24 from Little Rock
January 6, 2019
This car is super peppy for a diesel, the turbo makes it fun!
The interior is clean, and once I mastered the buttons it is a joy to drive. I highly recommend one!
My husband and I had an excellent experience car shopping at Audi Northlake in Charlotte. Our sales person was knowledable and extremely personable. We have not made a purchase yet, but will definitely stay in contact with Stephen Duty to find what we’re looking for.
Fun to drive
by Frank from Wallingford,PA
December 28, 2018
Great car for many reasons, performance, quality, comfort. Feels safe at any speed in all conditions. Technology is great once you figure out how to use it all. Love the performance the best, this car handles great for its size.
We purchased a 2011 Camero, it was in really good shape compared to most we have looked at and the price was well worth what we paid, a good quality car at a good quality price. GREAT JOB!!!
most fun to drive SUV
by J Tek from Waldorf, MD
February 7, 2018
Super fun car to drive. Maintenance is a bit expensive but its expected with such a vehicle. overall is Nice Car!
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