Firstly it is easy to sell a great product, and the SQ5 is the best SUV in production. I???m almost 60 years old and have bought or leased over 50 cars, so I have a lot of experience to compare Anthony and his team with other sales/service professionals in the automobile space.,. In every way possible Anthony and his team were by far the most professional. Every last detail from the small ( opening the door for me ) to the large ( his over all knowledge of the automobile industry to his knowledge of the SQ5 ) made this the best and most enjoyable time I have ever had getting a car. In short Anthony is quite simply the best person I have ever dealt with in my 43 years of buying cars. I???ll be recommending Audi to everyone I know. Thank you Anthony!!!
Purchased a new 2016 A6 3.0T Premium Plus yesterday. Price was great as was the salesman, Mike Rakowski. Took the car on a test drive with him and I felt and he felt from the passenger side something wasn't quite right. he brings it to the mechanic who then tests it and decides that there was a flat spot on the tire. They ended up replacing both front tires and well as both front rotors (just to make sure they were not part of the problem. It was a long day 9 - 5:30. They even bought me lunch. Great dealership. Definitely give Mike a call. They were fair on the trade in as well. The worst part was the finance guy trying to sell paint protection, etc. He was a little much. I was getting to the point of wanting to tell him to shut the ****up already. Other than that, 1st class all the way.
We had a couple of issues with our fairly new Q5 - neither one of them all that easy to describe or simple (in my opinion) to diagnose. We pulled into Audi Coral Springs yesterday, cautiously hoping for resolution - and they exceeded our most optimistic expectations in every way. We checked in with Claudio Zullo - he asked his service foreman to drive the car (I feel like a jerk that I don't recall his name) and in 5 minutes they had figured out both problems and determined the fix. A part required wasn't in stock so Claudio gave us a loaner and by the next afternoon (today) they called to tell us the repairs were complete. I don't make a habit of writing reviews just for the sake of doing it - but this experience was extraordinary and I couldn't resist. It isn't often in this day and age that one is 100% satisfied with any kind of service, but this one was just that: 100% perfect from start to finish. It left me more glad than ever that we bought our car from this dealership - and more confident than ever with the service department capacity, professionalism and management. Thank You!
I had bought my Audi in Coral Springs as I was referred to someone there a couple of years ago. I always had good experiences there. On Saturday night last week, my car's battery died on me and I had to jump it on Sunday morning to get it started. I showed up at WPB Audi at 11am when they opened and met with Jennifer (Service Advisor) who greeted me with a big smile and how can we help you. I though I was going to have to leave my car and uber home and was offered the opportunity to wait for my car which I was incredibly happy about. Jennifer also offered me a complimentary car wash which I thought was great.
Jennifer was the ultimate professional. Dressed well, big smile, upbeat, kept me in the loop as things were going through the process with my car and couldn't have done a better job. No idea how long she's been working at WPB Audi, but I could see her moving up the ranks quickly. Great experience!!!
Now having visited with WPM Audi, I will certainly go there when buying my next car which could be another Audi. Place was beautiful and people there were very nice and professional.
Came in to have some service work done on the vehicle. The service was a factory recall with the airbag and they opted to do a full rundown of possible needs for the vehicle. I was sent a full print out of everything the car needed and they suggested a couple immediate items which I thought were grossly overpriced. To give an example, $396 for a battery. Overall they were very courteous and professional.
by peter hrehorovich from palm beach garden, florida
November 6, 2018
4.9 (429 reviews)
Outstanding staff. Easy and enjoyable experience..
No wait time. Was seated and processed immediately! It doesn't get any better than that. if they maintain this level of quality, I will never go anywhere else
I really appreciated the total service experience at Brahman Audi. Lenny couldn't have been more pleasant, accurate and thorough regarding the servicing of my Audi Allroad and Marvin added a warmness to the overall experience. Would bring my car there again for service without a second thought.
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