November 6, 2018
Ok. So in short, this is a long story. My husband and were frantic in finding a 4 wheel drive "bigger vehicle" we came from california and were not used to driving in utah snow. We found a toyota 4 runner at asay auto and decided to check it out. It looked good and made a deal with the salesman at the time to fix the dog chewed seat belts and latch for the glove box so it would be safe to drive the car. We traded our little california vintage Mercedes in for a discount which was great, no hassel in trying to sell it and bought the 4 runner. Well, i called in a week later for the parts, seatbelts and latch, and the salesman said its hard to find and i said ok no worries ill check back with you in a month, everymonth and for 8 months parts still didnt come in. I call just this last month and they said my salesman no longer works at asay auto but we will get everything takin care of for you. Not even a week later. The parts were in. I was going to put a more negative review. But i felt truly blessed in the way the new management handled my situation. Not only did they take care of the latch and find the matching seatbelts in rapid speeds. They gave me two great cars( gmc and kia) to try out for the day. I personally liked the kia. I am so grateful for Chris and his efficiency. Thank you we are so happy with our purchase and asay auto.