Audi RS 5 for Sale in Rochester, NY

I purchased a 2015 Porsche 911 Turbo from Certified Benz and Beemer several months back???there were some chips along the front fender when the car was delivered, and I protested to the dealership to no avail. I was dissatisfied, and made a harsh assessment during my review. I am thrilled BEYOND to rescind those remarks after speaking with the owner late last week. (I was on vacation at the time and we have traded phone calls over the last few weeks) There was no quibbling, no excuses....simply he said they didn???t handle it correctly and he wanted to know what he could do (anything) to make it right! Talk about a breath of fresh air....he took the time to go back (on a sale already closed) and try and remedy a situation. He had already spoken with/to his employees and then reached out to me to see what he could do. He then told me if I was ever in the market for another car to please reach out to him personally. Jack is a stand-up guy and his humility and integrity are no doubt why his dealership is so successful. You simply do NOT see this level of customer service and commitment (anywhere) any more....least of all in the car business. He has re-earned my business! The car is magnificent and I didn???t ???want anything??? in return???I had the minor repairs made, and Jack even offered to pay for those. I am happy to report a great ending to my car buying experience!

Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I had to take my truck in for a recall to have the rear leaf springs replaced. They were ready for me when I got there, even though I was a little early for my appointment. I knew the job was going to take about four hours, so I brought my laptop and some other work I had to do. They have some nice cubicles you can work in with power outlets, in a reasonably quiet area. I settled in for my four hours of work, and next thing I knew my service manager was coming to get me--after only 2 hours and 45 minutes! My truck was washed and ready to roll. Overall it was another great experience at Peterson Toyota, where I always take my 2008 Tacoma and my wife's 2005 RAV4 for service.

I must say.... not only did my car ( 2013 BMW 535i Gran Turismo xdrive) get the proper service, I was personally over impressed by the hands on courtesy I received from the team at Momentum BMW Mini. When I brought my car to their service department I was greeted at my vehicle by a representative who kindly directed me to the service area. My service representative was named RICK RAWLANDS whom I had spoken to over the phone but wasn't in his office when I arrived but to my amazement he had left instructions with the front desk clerk that I would be coming and they took great care of me. Though they did have a shuttle to take me back to my destination the service and parts manager SHAWN offered to personally take me. In that short period of time with him I came to the conclusion that he was an honest and stand up person.... he even gave me a BMW Tee shirt and assured me that he would make sure that all of my needs would be met. The following day was a Saturday and I returned to the service department where I met EMILY who was very curtious, hands on and attentive to my needs. EMILY made sure that I was set up in a 2017 430i loaner. Monday morning I stopped in to meet up with Rick who had been off for the weekend to see if I could get the car to duplicate my issue. After my arrival he immediately called over his shop Forman named BRYAN who went out for a drive with me and we were able to get the car to duplicate the problem which turned out to be the lower fuel pump. Wednesday they were all done and my car runs superbly. Needless to say I give this service team a 10 out of 10 and would be confidant to bring my car here again over anywhere else in this city. Hands down they are the best I've ever dealt with. Great job Momentum!!!!!

Even though I did not have an appointment, they took me right in. Since the dealership had changed hands since my last oil change, didn't know what to expect. They were respectful, and listened to my concerns. Thank you.

Excellent services and professional. The sales person very courtesy.

I searched for my Audio S5 for months and finally found one in perfect condition at Desimone. Jules and Kevin made the buying process easy and made sure everything was smooth and taken care of. If you are looking for a great car these guys had exactly what I wanted and thousands less than other dealers. I will definitely send my friends in to see these guys!

So i was looking for a pre-owned VW Golf R, and i called around and when i called Heritage Preowned in Parkville i was greeted by Mr. Michael Lanci, and he said we dont have any but let me search come to find out they just recieved 1 in on trade it hadnt even been put in the system yet, i had to see this car! It had super low miles, Was kept very clean by previous owner, and the price was right! i mean comparable 2015/2016 Golf R???s with a few thousand more miles was even 2-3K more, they were at the bottom of the KBB and Truecar Value, they were awesome and had the Sales manager Mr. Woody Batts contact me immedietly and we spoke about the car, and literally within 3 days i was there for a test drive, and then the negotiations came, and they were very fair, i traded in a 09 Civic Si, which Carmax usually gives the best prices was quoted 4K with a check engine light on, they came back said we can give you 3,500 i said well if you can match this trade in value its a deal, within less than 5 minutes my demand was met, then to finalize the deal because i wanted the car (CPO) which is $1,400 they worked with me and got 33% off of that, and doing so the car had 4 brand new tires and brake pads put on, this car is beautiful i am so so happy and they were a pleasure to deal with i would not hesitate to send anyone their way, my dad even purchased his brand new Dodge Ram 2500 from them said great things as well! Mike and Woody are stand up guys and worked with me, and we made it happen and im extremly happy with my purchase, they are even getting me a free bottle of some Tornado Red touch up paint for a little chip from road hazards so i can make her looking new again, I highly highly reccomend you give them a call and they will make you feel at home! Look forward to dealing with you guys in the future well worth the drive! Brian

I had originally gone to Rockland Chrysler looking to lease a 2018 Pacifica to replace my Toyota Sienna. I made it clear that I had a trade in and I was firm with the amount that I wanted for the trade in which I believe was very fair. I dealt with 4 different people calling me from Rockland and they said they could not meet my trade in request. A few days later I got a call asking me if they met my number would I make a deal and I replied "yes". He said he would check with his boss and get back to me. Never heard from anyone so I went to Ramsay Chrysler in NJ at about 7:30 pm. I told them my story and the price I wanted for my trade in and they agreed without even seeing the car. At 9 am the next morning I brought my trade in car with me, they checked it out and we made a deal for a 2018 Pacifica Touring Plus and 2 hours later I was driving it home. No nonsense, no BS, everything went great

i just want to start off by saying that i have absolutely nothing but good things to say about Kelly Motor Cars. Ryan and Mathew are two of the best people i have ever meant in my life its very rare that you stumble upon people like these two. They really do have a passion for cars and sell nothing but high quality cars and trucks. I was looking for a gtr for a long time but everything i went to look at had its flaws here and there which isn't what i was looking for i wanted something different that i knew i wouldn't have to worry about when driving it home and believe me i found it. I saw the car on there website and knew right then and there that it was the car for me. Ryan takes a lot of time and effort when posting a car he gives a detailed description of the car all the options and extra modifications it has which i found very helpful. He also takes hundreds of pictures of everything doesn't try and hide anything or mislead anybody from the pictures alone you can tell what you are getting every angle interior engine bay wheels everything it was fantastic knowing i didn't have to drive there just to find out the car wasn't as nice as it looked online. I called that day and made an appointment over the phone i was treated with total respect and he worked around my schedule to find a time for me to come see the car. Another thing i like about KMC is that they are appointment only and everything was very personalized around me rather then showing up not knowing what ur getting into with a salesman here it was face to face with the owner. Upon my arrival i medianly noticed how clean and organized everything was all the cars where parked uniform no dirt anywhere no dust no trash great lighting all around fantastic set up it was like walking into a collectors museum. The car was parked right up front for me to see it was so clean u could eat off it everything was professionally detailed there was no dirt or scratches on the car from the calipers to the engine bay everything was flawless i was amazed to see used car in that great of condition. Ryan took the time to actually sit in the car and walk me through how everything worked which a a lot of dealers don't do. He answered every question i had and knew everything there was to know about the car. Ryan is the type of guy that won't try and hide anything or pressure you he won't rip you off if there is something as simple as a cup holder liner missing he will let u know but from my experience the cars they sell are all pristine. I never felt so good leaving a car dealer in my life Kelly Motor Cars is the best in the business and i won't be going anywhere else to buy a car for as long as i live. I rant and rave about them to everybody i meet iv been buying cars for years and i haven't and know i never will have a better experience. I would 1000% recommend them to any one interested in buying a car.

I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.

Always a consistent, reliable, and pain-free experience to get my Audi serviced at Byers. I have a hectic work schedule and was over 1 hour late to my last service appointment, and no issue at all - shuttle service was A+, and they finished much earlier, which was tremendously helpful for the rest of my day. My A4 is getting older, higher miles etc. and I often consider replacing it just to avoid the hassle and cost of repairs/maintenance, but honestly Byers takes such good care of myself and my car- plus they wash & clean it, I see no reason to replace, I feel like I get the same service & treatment as someone with a brand new Audi. A++++

Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!

#1 specialty car dealership in Pittsburgh, possibly in all tri-state area. Excellent people and superior service. Not your dad's car dealership! Bought a used 2014 Audi A6. Highly satisfied.

I was looking for the Jaguar 25t XE model on a Friday afternoon, I was greeted by Dean at the door he was very polite. I explained to Dean what I was looking for and wanted to learn about my options. Dean immediately knew his inventory and before you know it I was outside without wasting any time looking at 4 different vehicles. I was alone at the while my wife was working and for that reason I was not in a position to purchase A car. However, being a Jaguar owner already my wife knew what vehicle she wanted. We went back to Dean's office and negotiated a price, Dean worked very hard with the sale's manager (Jonathan Russo) to accommodate me, so I made a quick phone call and before you know it the wife approved and I was buying a car. I asked Dean to touch up 3 minor nick's on the front bumper and he did, when we picked up our car on the following Tuesday the car looked brand new. Our experience believe it or not got even better after we left the dealership, on the Monday after the weekend we were greeted with a beautiful flower arrangement, thank you very much Dean Dubbin and Jason Reidel you both truly went over and above. Next, my wife and I had the opportunity to meet Tyler Mastallo. at our home here in Naples FL. Tyler went through all the features that the car offered and did not leave our home until we were satisfied. Tyler even took the time with me and asked if I had any questions with my 2017 XF Jaguar that I am now driving. I have to say I have worked in retail for 35 years in my career, 25 years in management, I truly believe that Tyler will be GM of this deal ship one day in his future. Watch out Jason Reidel you have Tyler on your team, Thank you Naples Jaguar for such a great experience. W Costa

Let me start by saying thank you Dan and Alan from the Castlerock store for all your help! I've bought from them before and they have always went out of their way to go above and beyond for me. Recently I purchased a pickup with 200k miles drove it for 2 weeks and the motor went down. Well there I sit 4 hrs away from the dealership with a pickup I signed an "as is no warranty" Claus with figuring I'm screwed. I thought well they have always been good to me (Alan always calls a couple of times in the first month to check on me and make sure I'm still happy with my purchase and they had a couple of trucks I was interested in but wouldn't sell me because they wanted to fix known problems with first) so I gave Alan a call, told him what's up and he says let me talk to Dan the owner. 10 minutes later Dan calls and says hey don't worry we feel awful we are going to take care of you. They came 4 hrs to my truck picked it up and took it to get looked at. Dan calls and says I have bad news the motor is shot but like I said we are going to help you put one in. Bottom line here yes I had to pay a little more than I originally planned on for my truck but Dan helped me big time, I'm not going to say how just trust me, not only that he didn't have to do a thing I bought it as is and I didn't know when I got the truck he had already put a new tranny in it because he found the old one had a problem. So now I essentially have a new truck for a fraction of what it could have been and I could've been left to deal with this crap on my own but they stepped up. Thank you guys so much. And remember If you have a problem stay calm and talk to these guys like they are humans because remember they don't have to anything, you catch more flies with sugar!

I've notice a lot of confusion from other reviews with the customer service and service at Prestman Auto so I thought I'd add my two cents and my experience. First of all, they have a policy where they allow you to browse on your own without any interruptions from annoying sales reps. If you need help for a test drive something else, just ask any staff for an available sales rep to help you and they'll find one. Also, if you don't understand why their prices are so low, you should read on their website to learn a little about them because they aren't your typical car dealership. About 2 years ago I bought a 2013 Ford Focus ST-3 from them for an excellent price. I have loved my car ever since and I would recommend this dealership to anyone especially my fellow car guy/gal.

I can't believe I'm going to say this, BUT this car experience was WONDERFUL!!!! Andy was more than terrific, Greg was great, Michelle was warm, caring, and VERY knowledgeable. If they aren't number 1 in Pittsburgh, they should be!!! We'll be back in 3 years. My advice to anyone reading this......GO THERE!!!!