Great Service Experience, it was a Pleasure!
November 6, 2018
I have received several recall notices over quit a few months concerning the door latches for the 2013 Ford Fusion, but I kept putting off bringing my Fusion in to have this corrected. On Sunday Sept. 17, one of the door latches failed and the front passenger door would not latch and stay closed. I had to tie the door shut with some rope to secure it overnight, lucky for me this happened after arriving at home for the evening! The next morning I called Auto Nation of Margate and spoke with Rick S., I explained my situation, and well....to make a long story short, by 10am I dropped off the car Rick set me up with a rental car (Auto Nation picked up the tab for that I only paid $30 for the insurance) and by mid-afternoon (same day) the car was ready, all new door latches, lubricated seatbelts, an oil change and a complete inspection of Tires, Brakes, etc. Rick is a very personable man and an awesome Service Advisor, the Service Techs also did an outstanding job, Thank You All!