Purchase was very good. Had to add some things that were not on the truck. We were able to get things right Still have to take it back for the extra additions. The titan is a great truck this is the first one this size had a 2015 frontier
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Bought the car and before I could even get home the car breaks down was told nothing they could do sense I was on the road plus car was sold as is and said they had no problems with said vehicle..... also bought an extended warranty and the part I needed was not covered I called to talk to dealer and said sorry nothing they could do... I feel if you buy a car and it breaks down less than 24 hrs the dealership should incur at least half the cost.... I just feel I was duped for 13k I had to drop another 1000 to get the part i needed from the oem dealership!!!
My experience with the salesman Jay Hernandez and Allen Samu
by Cicely from DealerRater.com
November 21, 2018
I want to thank Jay for the awesome work. This process was very short and well worth the time. Thanks for everything and Happy Holidays. I would recommend this car dealership and Jay to all my friends.
I was amazed with the courtesy provided this dealership. I was expecting to get a ride home until they completed the repairs on my car. Kathy asked me if I wanted a loaner car? I responded how much per day is it. She replied it’s free! I nearly spit my coffee out when I heard this. I said thank you to her.
The problem with my car the check engine light comes on. I went to Autozone and the ran a test that revealed P0101. ITunes U videos showed this being an Mass Airfow Sensor as the cause of the problem. I had 29,300 miles on the car, thinking that it would cost me an arm and leg if I took the car to the dealership. I bought some MAS cleaner from autozone thinking I could fix this on my own. To make a long story short. I went ahead a took the car from the dealership. This was the Wednesday before Thanksgiving and Kathy said they would start the repair on Friday due to the holiday. On Friday around noon I received a call from Kathy and she told me I could pick the car up anytime before 7 PM.
At end of the conversation I had ask how was it going to cost me? I held my breath! All repairs were free! Yes Free!
I went to pickup my car and and came home a happy man.
Today is sad that more businesses doesn’t that type of service! I appreciate Nissan dealership in Lewisville their staff for making my day just a little bit better. If the scale was 100 I would them 100 stars for the courtesy, professionalism and desire to give quality service to the people who bought cars from them.
Kathy should a get raise for her excellent customer service and her professionalism. Rating. 100 stars!
Everyone they're treated me with the utmost respect very professional wonderful atmosphere very courteous communication was top-notch would highly recommend and Justin was fabulous. Delilah was very sweet and very professional.
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
Top notch, hi end dealership. My salesman Kenneth answered all questions and really made me and my wife feel at home. He took the time to answer all questions and let us test drive as many cars as we wanted with no hesitations. I really believed he wanted is to leave very satisfied. This is the reason I am and will continue to be a repeat customer.
Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
Brian was great, very calm and easy to communicate with. Had a complicated process with financing because I did it with my credit union but they worked with me and were patient.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.