I just want to say that from the moment I set foot in Land Rover Roaring Fork til the time I drove away with my new (to me) Ford Expedition, I was treated to a professional, low pressure and ultimately enjoyable experience.
Mike Gallucci, though busy with a customer, found time to break away and answer questions over the phone. He insisted my wife and I come in. Though it was near closing time, I must say, he could not have been more patient and helpful.
We took a long test drive, went through a dissertation of questions and considerations and finally began the initial paperwork. Two hours after closing and emphatically nightfall by now, we left knowing that they had our best interest at heart.
The next day I returned to finish paperwork which Wayne efficiently and yes, again, professionally assisted me with and before I knew it I was driving away with my gleaming new suv which they sold to me for an exceptional value by the way. Happy customer I am. Thank you.
Good so far. Been a couple of weeks
by Ss42298 from Wayne, nj
August 12, 2018
So far so good considering the circumstances. Mounted a rooftop carrier as i needed more storage space. Looks good. Rides well. My hounds seem to like it
Great buying experience! I received excellent customer service from Hilary. She was such a pleasure to work with! She is so knowledgeable and was very helpful, and patient. She found me the perfect car. I’m so happy. This is my 5th Subaru and not my last. This is a great dealership. The service department is also first class. Thank you!
Needs oil every 3 weeks
by Audi owner from New York, NY
December 25, 2018
It is a great vechicle to drive... but it needs oil every 3 weeks. I am surprised to see great reviews here. It is a known issue just google Audi oil problem. Audi reluctantly acknowledge the issue, but to fix the issue requires rebuilding the engine. It had other problems over the years: squicking breaks, many recalls, etc. I would not recommend this car because of the oil and reliability issues.
Service as promised, on time and complimentary shuttle. Friendly staff that takes time to get to know you and take care of your vehicle, and it is serviced and washed, ready when you are shuttled back to pick up your car!
by tmh from NJ
February 12, 2018
the steering in the allroad is a little squirley. I read that there are a number of sensors that may have something to do with it. love the car, but this is a little annoying.
Tyler and Chris have always been friendly, professional and accommodating whenever I have to come into the dealer. They are on time with appointments and estimating time needed, they explain what needs to be done, what was done, and if there are future needs for my VW. I went in recently for a quick recall fix and when I mentioned I had my snow tires in the trunk, they were able to take care of changing them out along with the recall fix in the time they originally quoted, plus washed it! They transported me to a shopping center so I could make best use of my wait time.
Great vehicle and reliable
by Amy from poughkeepsie
January 7, 2019
Reliable great on gas definitely a family car very spacious and no real problems with the car. Normal maintenance is expected. I will always recommend Audi
Came in to make an appointment. After checking my oil, I couldn't get the hood to latch. At that point, car was undriveable. Tyler came out from the service desk and after about 10 minutes, had fixed the problem right in the driveway. He then installed a new battery into my key. No charge. Then explained how the tire pressure sensors worked and how I could keep an eye on them in the future. I was there for maybe 20 minutes. He did all of this on Monday the week of Thanksgiving so I could use the car to get out of town to see relatives. Came in for my appt. the next week at 8:30am, and had the car back with numerous items fixed and a bill of health by noon. Great customer service!
It's a good vehicle to drive
by Sridhar from Smyrna,GA
November 20, 2018
It's very best vehicle for work and felt smooth while driving. Audi service is outstanding and good maintenance packages for cheaper price.It is solidly built, quiet, and smooth.
Tyler Glatting and Chris Traux were very helpful in letting me come at the most convenient time for me (I live 45 minutes from the dealership). They worked on my car immediately and kept me informed of the progress. The best thing was that they fixed the problem. I am so appreciative !
Great choice for Weekend Warriors
by Richard320 from Los Angeles, CA
April 1, 2015
I'd been eyeing the old version of the Allroad for so many years so when the new version came out, I had to have it! I can go from a business meeting, to dinner, to the mountains and the car fits the bill.
The exterior design is eye catching yet not too flashy. It's sophisticated but yet rugged enough so that you don't worry about getting it dirty on dirt roads because once you hose it down, it'll look like a million bucks again.
Power and handling are superior to my wife's Subaru Outback. You can drive it like a sports sedan through canyons and power up mountains with ease.
I can fit my road bike w/ only 1 seat folded down, leaving plenty of room for a 3rd person and all our gear.
Only issue I have (much like the cars.com reviewer) is with the MMI interface. I feel that BMW's interface was much easier and intuitive. Changing radio stations requires you to look at the screen, therefore taking eyes off road. In addition, changing the fan speed on the air conditioning requires 2 different motions instead of a quick turn of the knob like other cars.
Other than that, I love this car and would recommend to active people looking for an upscale and fun car at a relatively decent price.
The entire Audi Glenwood experience has exceeded expectations. From Alex in Sales, Mike in Finance, and Chris and team in Service - all have gone above and beyond to make our Audi experience top notch. We have owned our Q7 for 2 years and could not be happier!
I AM AN AUDI BRAND WARRIOR
by PHASTPHREDDIE from Woodland Hills
December 19, 2018
This car does what I bought it for, meets all of my needs and desires. The only problem I have with it is the the door height; (rail to roof) is too short for my liking.
Tyler and the service team we???re great. I???m a very satisfied customer. I was provided a loaner car and the turnaround time was great. My car was washed when I return. This particular team at elk Mountain motors is top-notch. Thanks to the whole team. Harley
Best purchase and dealership imaginable.
by DutchOpie from Denver, Colorado
January 3, 2019
This car, dealership and total value and experience far exceeded any other level I thought possible. The car is more than I expected. It preforms like a symphony. This is truly a driving experience that dreams are made of.
With snow storms quickly approaching and the tires on my car ready for replacement, I was grateful to Tyler for making every effort to schedule my vehicle for its winter tire change. A storm blew in shortly after the service call and I was prepared for the conditions!
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
We have purchased 3 vehicles from Audi GWS and it is always a painless process. Ed Costie is the MAN!! I will be a return customer for sure.
2018 Audi Q3 Prestige
by smschmidt from Baltimore, Maryland
December 11, 2018
This car is a great hipster city car with lots of room in a small package. The ride isn't too firm but for someone older it may not be too great. The high entry point is very good and is relatively easy to climb in and out of. I am a person who likes cars with power and this has enough for the city and then some. The car has plenty of passing power during low speeds. If you are on one of Texas's long 85mph highways, then there might be issues. It gets decent gas millage and looks classy. A very nice car to drive and has a quiet interior.
I???ve purchased multiple vehicles from Audi Glenwood and I won???t ever go anywhere else! From the courtesy of the sales and service team to working with Jeff Hummel in finance, you can???t ask for better service! Everyone at Audi Glenwood is phenomenal, honest, respectful, and truly treat you like family. There has never been a day that I???ve walked into the dealership and not been greeted by name. They truly care about their customers and take the absolute best care of you from the day of purchase until you???re ready for your next purchase! Best dealership and service I???ve ever received! No need to go anywhere else!!
I feel safe in this car.
by ARN from peoria il
November 28, 2018
This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.
Everything anyone could/would want in mid-size SUV
by Karl K from Highland, CA
April 8, 2017
Next to our 2917 Audi A 4 which was my dream car, this SQ 5 is everything my wife wanted in an SUV and more. My wife owns a Children's book store in Redlands, California. She wanted a vehicle that was maneuverable with plenty of power and room to haul books & materials when needed. The first time she fired up the SQ 5, she had a grin from ear to ear and LOL. The vehicle was love at first site. 2017 SQ 5 Prestige with everything & the kitchen sink at a price no one could come close to matching.
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
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