Excellent service by exceptional staff
November 5, 2018
Larry Lohr was an excellent representative for your company. He was friendly to me when I first came in and he kept me informed of the diagnosis, progress, and completion of my vehicle. I appreciate him. I will bring my vehicle back to Gorman McCracken and will rely on Larry for exceptional customer service!! My mechanic was Jorge. He did a great job; no issues with the vehicle since he repaired the wiring. I prefer the same individuals to service my car; so please keep these employees happy, so I can be happy. Todd, the service manager was attentive when I first introduced myself and my vehicle - I'm very particular about who works on my car and I 'checked out' Gorman McCracken for suitability to my needs. I dealt with 3 cashier's over a 2 day period - they were very friendly.