I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!
by CarlosSUV from QUINCY
January 24, 2019
It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.
The perfect transaction from sale to delivery. Jem Motors is a very professional dealership and the staff is very helpful, honest and very accommodating in all aspects. My vehicle was transported from CA to PA without a glitch. Very professional organization. Will definitely purchase another vehicle from Jem Motors.
Pretty car not a pretty price
by BrentC1974 from Biloxi, MS
December 31, 2018
I really liked the car a lot at first glance. It also drove well as it was very connected to the road which is not surprising with the AWD system. Good power and handling but wanted more performance style seating and the rear headroom was non existent and I’m only 6’1”
Thank you for making the purchase a great experience, Tina was kind and courteous and make you feel important, i m pleased by her service. Thank you.
Also Fay on the finances, very professional and knowledgeable. She made sure I was satisfied of the all experience and made sure I was covered by the important warranty for the car.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
There is a reason BH Audi is the #1 volume dealership. Great service from Christie in expediting our sales experience considering we had little time to get things done. Many thanks to Juan Maldonado, Sales Manager for helping us with our lease. BH Audi is a class operation the follow up and service is excellent.
I LOVE driving this car
by prycem from Fair Lawn, NJ
April 23, 2018
Its comfortable and a GREAT Drive! I bought this from DCH Millburn. It was wonderful experience. The Audi A5 Quattro with a 6 speed manual transmission is a great machine.
Reza was great and extremely nice. He kept me very updated on the status of my service and made sure my car was ready in time for my out of town trip
Impressive Sports Sedan
by Cesar V. from Whittier CA
September 25, 2018
I've owned three Audi's and was looking to buy a larger vehicle. The A6 checked all the boxes. The overall styling was impressive. It habdkes like a sports car. I enjoy the MMI information center. The 12 speaker audio system sounds like a concert hall.
Great facility they have off the 10 freeway. They have 55 Service Bays... Not as convenient as the dealership, but they give you a loaner Audi which I loved. I have had some bad service advisors (one who is still employed by them - stay away from Reza) in the past but Carlos was VERY GOOD.
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
by Sam Yadegari, Kamiar Akhlaghi and Tegan Lewis from Beverly Hills, CA
December 1, 2018
From the moment I walked in, one could not be nicer than the next. Buying a care was done with such consideration for my needs and budget. The follow-up to ensure I knew the features was impectable.
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
Yesterday I purchased my 2nd Audi from Michael Tesh at Audi Beverly Hills and the experience was nothing short of EXCELLENT! They have always provided me with the BEST pricing and service. I was in and out within an hour and my new car was waiting there for me clean and ready to go. I LOVE doing business with them and will highly recommend them to EVERYONE I know :)
Sports car hidden inside a suv
by Jason from MA
January 22, 2019
Great drivers car ! You feel the road. Good on gas and very comfortable, and made with the German quality you would expect. Will buy another, or a q7
George at the Fairfax location in Los Angeles provided the best service we have received at Audi. His follow thru was exceptional and he was very helpful in facilitating the repair of our car.
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
Service department is superior. George Chala handled my situation perfectly and the entire department was friendly and polite. We have been very happy dealing with Beverly Hills Audi in particular, as opposed to other dealers in the area. Big difference.
My dream car!
by Gena T from Boise
January 20, 2019
Sleek, sexy and overall meets all of my needs! This SUV is comfortable while staying stylish. Can't wait to drive up to Canada in our new ride.
I just purchased an audi from Farhad Douroudian, at Audi of Beverly Hills and it was the best automobile buying experience I have ever had.
Farhad, was informative, very fair, pleasant and extremely easy to work with. If you want to be treated with the highest level of customer service, and you're in the market for an audi...you're first stop must be with Farhad..and the rest of the amazing team at Audi of Beverly Hills.
The sexiest looking car
by Awacman from Miami
March 11, 2018
An Italian designer designed this sexy outlook. It combined with perfect German technique. You can’t expect more than this for reliability and good image. 4 cylinder engine gives you the feel of muscle car with a perfect tork and awesome MPG.
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, email@example.com late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
very comfortable ride.
by joeinBonita from Bonita Bay Florida
December 6, 2018
This is my first Audi and I feel it rides better than my Mercedes that was the same size. I feel that I am getting more value for my money.
We just bought an Audi Q3 from Audi downtown LA. Our salesman Taylor Ngo and his supervisor Kit Chieng were very knowledgeable, patient and helpful. This was by far the most pleasant experience we have had a car dealership. I would definitely go back and recommend Audi Downtown LA!
by jake61 from Plano, tx
December 27, 2018
This car is solidly built. It is fast, quick and agile fun to drive, reliable and safe. We recommend to all especially the Quattro which gives a great girl stability and rain and snowy conditions
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
by LR from Sarasota, FL
January 21, 2019
The car is so sleek in and out, but just the drive alone is the smoothest vehicle I’ve ever driven! It’s comfortable, has all the gadgets I need, good on gas and just an all around beauty.
Since we bought our Jeep on 4/12/2016 we have been pleased with the service received at Sierra Jeep. We have dealt with several other dealerships In Los Angeles and because of the way things have been handled at Sierra Jeep, we chose to return when picking a new vehicle. We felt Rami was up front and honest with us when purchasing our new car. We prefer working with Rami because he knows us yet all the sales staff have treated us well.
If you looking for a new car , go see Rami.
Great car. Loved that convertable
by gveidt from Evans, GA
November 6, 2018
Loved this vehicle. Great performance and driving was easy and very enjoyable. Always took it every where. Great ride! Would recomment it to all of my friends
I had a great vehicle purchasing experience at the commerce Hyundai dealership! I would definitely recommend others to check them out and I would come back in the future for my next car.
Good car but nothing special
by Hockeyguy from Bothell, WA
November 8, 2018
While the car has largely been problem free other that the fob/ignition issue which seems to be pretty common, it really is just a car. We’ve had Lexus, Mercedes, Porsche, Range Rover, etc and those were special, we find the Q3 okay, but we expected more - so have trouble rationalizing the price. If we could do it again we’d probably go with an Evoque. At least as good performance, a few more creature comforts and a lot more style.
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