New and used 2025 BMW 228 Gran Coupe for sale near Chevy Chase Section Five, MD

Our service manager was awesome. She kept us informed the entire time and listened to what we wanted done and what we did not want done

My service advisor always gives the best service!! Suppled me with a loaner and updated me every step of the way! I love the detailed service video too!!

ALI IS THE BEST, HE GOES OVER DETAILS ON YOUR VEHICLE. HE IS VERY HONEST AND POLITE, I WILL RECOMMEND HIM TO ANYONE. WHEN I CALLED FROM THE RECOMMENDATION OF A FRIEND, WE ANSWERED IN A VERY PROFESSIONAL WAY AND HE DEFINITELY EXCEEDED MY EXPECTATION.

As of now I have visited them about 5 times, and have never had any less than exceptional service, from the sales to service, to customer service. Highly recommend

My car experience was excellent. I found my new car online and it was available at the Rockville dealership which is a nice facility. I was not at the dealership for hours. It was a fast process and when I picked up the vehicle the next day they took their time showing me how to work the elaborate features in my car. Great and friendly staff. Shout out to my salesman Brian.

Superior service with Julie!!! I also had a great experience with the car loaner folks. They called me promptly to let me know I left something in the trunk and held it for me until I could return for it.

Jon my service coordinator ALWAYS keeps me updated on the progress of my vehicle?s service. I feel like he is looking out the customer and not trying to sell unnecessary services. He does an excellent job!

Harold Shelby was my sales person. He was great through out the entire sales process. He clearly talked through the car feature and get me informed throughout the financing steps. Anyone in the market for a car, I highly recommend working with Harold.

Very pleased with all the help I received in the car buying process from the dealership, and specifically, my salesperson Ron Askew. Ron was extremely respectful and efficient with my time in putting a deal together. Could not have been more pleased with the results

This was my second time buying a car from Ron Askew at BMW of Silver Spring, and once again, the experience was outstanding. He made the entire process of purchasing my 2024 BMW X4 smooth, stress-free, and enjoyable. Ron Askew is knowledgeable, patient, and genuinely committed to making sure you drive away happy. I truly appreciate the attention to detail and the top-notch customer service. If you're looking for a premium experience that matches the quality of the BMW brand, I highly recommend working with him at BMW of Silver Spring. I’ll definitely be back for my next BMW!

Excellent and very professional. I called to inquire about a 2107 BMW 750i, sales dude was great. I went rhe next day, met with Miguel and he made sure the process was smooth and pressure-free. I will definitely return to buy again!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.