New and used 2026 BMW 228 Gran Coupe sedans for sale near Pimmit Hills, VA

At arrival's to my appointment I got warm welcome with big smiles like a big happy family. Right away car been processed to go in the shop. Right away I was told to go to the car loaner desk. It was very nice and smooth going into service area where everyone eager to help.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

I dropped my vehicle off the night before my service appointment. I wasn't offered a ride back home but when I asked about it the service adviser arranged one. Would have been nice to have been offered a ride without asking. The next day I received a call mid-morning from the service advisor giving me an update on my vehicle. They told me it would be ready around 3:30pm. I asked how late I could I come in since it was a work day but that I may be able to come earlier. I got there around 3pm and it wasn't ready yet. I waited an hour for them to finish it up. After having dropped my car off the previous day and it sitting there all day, no work had been done on it. I still had to wait an hour. I could have saved a bunch of time and energy by just coming in with my vehicle during the day and waiting the hour. The service was fast, but the lack of communication made the experience inconvenient. I gave 5-stars anyway because it's overall a minor critique, but it'd be nice to give accurate time estimates or none at all so I can better plan my day accordingly.

I had an absolutely outstanding experience purchasing my vehicle thanks to Christian and Anton. Christian, my salesperson, was incredibly knowledgeable, patient, and genuinely invested in making sure I found the right car for my needs. He made the entire process feel relaxed and pressure-free, which I truly appreciated. His professionalism and friendly demeanor set the tone from the moment I walked in. On the finance side, Anton was just as impressive. He walked me through every detail clearly, answered all my questions. You can tell he cares about doing right by his customer. Not just closing a deal. Together, Christian and Anton made what can often be a stressful experience feel smooth, transparent, and even enjoyable. I can?t recommend them highly enough!

I want to remark on the exceptional, service I received at Rockville BMW. I recently decided to go from a 350 GLE to a second SUV. I test drove Porsche , Volvo, Mercedes, Audi and Range Rover. All outstanding cars. My top two choices were the Mercedes GLC and the BMW X3. I did a lot of research comparing both automobiles and found both to live up to the standards of German engineering. The service that I experienced at Rockville BMW was top-tier. I did not wander the showroom without being acknowledged. More than five people asked me if I was being helped, directed me toward refreshments and made sure that I was seen. My sales professional was Mike and he arranged my test drive efficiently and made sure I was comfortable for my test drive between the X1 and X3 automobiles. The care I received from beginning to end was outstanding. And the showroom is immaculate and I look forward to going back for service appointments. I did not feel pressured at all by Mike and it was a wonderful car buying experience. Every person I spoke with treated me respectfully and I look forward to a long-standing relationship with Mike as our professional contact at Rockville BMW. He went above and beyond in care and earning our trust.

Excellent communication, knowledge and assistance... made the buying process painless! I will do business again with BMW Rockville and recommend them.... they are the biggest BMW dealer in the region.

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.

Truly enjoyed working with Harold Shelby and the team at Silver Spring. Harold was direct and to the point. Didn’t waste my time negotiating. Got the best deal on first call and trust me, I shopped around!

Great place to get your car serviced, extremely helpful and professional. Anyone who's had a BMW knows the downside of going to the dealership, you'd best have your wallet in hand when you do. That said, they fix the xxxx out of what's wrong and stand behind their work. Can't think of anything better to say, would that my other (non-BMW) cars were eligible for this kind of service experience.

They always get my car out quickly every time I come. I was able to get a loaner car this time which is extremely helpful. Everyone is friendly and helpful especially Julia Wharton. Thank you for all your assistance.

Wanted to take a minute to give my up most appreciation for the service team at BMW of Silver Spring. Specifically to Delfin Green, Richard Kreh, and Ron Ptak who did a phenomenal job in making sure the issues with my beloved BMW were corrected in a timely and professional manner. There isnt a team I'd rather have working on my BMWs than the team located at BMW of Silver Springs! Thank you all again so much! -Your loyal customer Cordell Williams

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

Wonderful customer service! Harold Shelby was so helpful to me to resolve some issues I was having. He truly went the extra mile. Amit Thanki helped me with the computer systems and seems to be all knowing in explaining the sometimes complicated on board system and making sure everything is properly set up. I drove a bit of a distance to see Harold and Amit and would gladly do it again to receive the quality customer service I was given. Bravo!