Used BMW 228 Gran Coupe i xDrive for sale near Berwyn Heights, MD

I purchased a 2019 BMW 430I from Elite Auto Brokers in April and I absolutely love it. My sales rep (Fred) made the car buying experience super smooth. I went back yesterday to get my door checked out. I spoke to Bob and Liat on the phone before I made the long drive. They quickly confirmed a perfect time for me to bring the car in. I was kindly greeted by Bob the moment I pulled up, parked and hopped out my car. Jared took it from there. Jared and the techs had my car out the garage and me on my way in less than 35 mins! Absolutely great customer service from EAB!

Friendly Courteous Professional and Work done on time. Loaner was great topped off by Car wash and Tire Shine.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

Eddy was great very knowledgeable and got me through the process stress free without any problems!

Having driven my 2021 Lexus IS for a year, I started looking for a change...Yes, Lexus is a great car and I must admit - built quality, reliability and safety is by far one of the best...Yet, I was constantly having a bug in my head, especially while driving on highways...there was something that was not complete with this car and I was having a second thought about it...until finally I realized- I was not enjoying driving this car! Again, safety and reliability were great but was it really what I wanted from a luxury car (many would argue that it’s Toyota after all, but hey- Lexus has so many great features so don’t be cynic)! All my friends, who had BMWs, would tell me that I had to try a bimmer. And here I am, sold my Lexus and decided to give it a try with an entry level 2021 BMW 228i xdrive gran coupe (CPO). Man, were my friends right! What a joy to drive this vehicle (and I must say that BMW enthusiasts do not even classify 2 series as fun as 3 series RWD, for example)...Yet, my BMW’s engaging driving hooked me- this is what I was missing - car that is an ultimate driving machine! And better yet, my CPO vehicle comes with 2 more years of warranty and 1 year free maintenance! Enjoying every moment driving this car... Handling, acceleration (especially in a sport mode) is by far so much better than my former Lexus…and it drives complements! It has one weakness though - you will fall in love with this car and will likely never look back at any another brand! My next one will be the M model if I can afford it...one day!

Ms. King (Service Rep) was outstanding. Took care of everything I asked about, and within the time promised. First time here, and will definitely be back again for all of our service needs.

I walked into the dealer knowing what I was looking for. At the sales counter I was met by IJ and Jessika Floyd. They greeted me with a warm smile and made me feel like I was their most important customer ever to visit the dealership. IJ was able to talk to me about the car and provide all the facts that I needed to know. Then I worked with Ms Floyd in finance, she was so helpful and caring. I never felt pressured at any point. I almost felt like family. The best part of this review is that they sold me the perfect car for my daughter’s 16th Birthday present. Thank You Jessika and IJ!

Extremely satisfying service experience yesterday. Advisor Julie Wharton was so friendly and efficient! My experience was great in every way…thank you!!

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

Consistently excellent experiences -sales -service -and most recently collision damage repair -professional -knowledgeable personnel -total confidence in this dealership - they advocate on the customer?s behalf

Great experience! Bought a beautiful car and they were very patient with my questions. Beautiful Mercedes , fair price Bob spent time reviewing car features. Loved meeting Duke ( Frenchie) and Liat. Overall, great experience with little pressure!

Great service and completed the buying process in a few hours. Great experience and they spent a lot of time explaining every feature of the X3.

I walked in, because a phone call just doesn’t work. I was greeted by Devon Hess and he successfully got me right in, quoted me a price for a new tire and I drove away a very happy camper in a short period of time. It was a pleasure working with Devon as he was personable, professional, efficient and I hope I can call on him in the future!! Thank you again Devon!!

Professional and courteous service. Our service advisor Rudy Pacheco was top notch and gets a top rating.

Great service. We need more kindness in the word of automotive business and my advisor was the best.

Great experience! Representatives were friendly ,responsive to our needs. Knowledgeable in vehicles repairs. Happy to get my car serviced at BMW Annapolis. Thank you! Thank you

This was my first time and I was pleased with the service and overall customer service. A new showroom and I assume customer lounge is under construction. In the meantime, perhaps they can provide some surge protectors and/or a charging station for customers waiting in the temporary space. Thankfully, the chairs were comfy and I was done fairly quickly.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Quick in and out for an oil change and spark plug replacement. Expexted to wait 2-3 hours but was iut in 1.5 hours. Great customer service, clean facility.