I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
by E. from NY
November 24, 2018
If you need a small car with basic features - no camera, no park assist, no alarm, manually adjusted seats - this one is for you.
I came in to purchase a 2015 BMW 228i at the Colo. Springs location. Mark Riopelle and Steven Hicks helped me with the purchase. The car was in beautiful condition and the test drive with Steven confirmed I was making the right choice. The only concern was a check engine light. Their in-house tech confirmed it was a temperature sensor code. We all assumed it was a simple warranty issue (and because the car was still under warranty, no big deal). Of course, after purchasing the car, I was anxious to get it checked out and repaired. I went to my local BMW dealer where I got good news and bad news. The problem was simple: a severed wire to the sensor (probably a critter). However, that's not a warranty issue. The repair cost $350. Here's where Echo Park shined. They took full responsibility for the repair cost. That action shows real integrity, a rare commodity in the retail car business.
Nice Performance Machine
by Dcskins8 from Bixby, OK
October 22, 2018
Great car from a performance standpoint. Handles the road like BMW is known for. Really nice exterior design. Leaves a little to be desired in regards to interior features for a luxury car.
I had a terrific experience at Winslow; the employees were friendly, helpful, and very accommodating. They even stayed over an hour and a half past closing time to ensure I was satisfied and happy with my purchase. I couldn't have asked for a better experience and I would highly recommend Winslow to anyone looking to purchase or lease a BMW.
Car serviced quickly
by Robert Philpot from West Hempstead
January 10, 2019
Great place to service your car! I was greeted immediately when I pulled into the service area, the Service Advisors were very knowledgable and courteous. Thanks to Manager Farhan mirza for getting the car serviced quickly.
The waiting room was very comfortable with complimentary WIFI and good coffee. The checkout was seamless too, helped me take care of the payment quickly and I was on my way. Good Job to certified select motors.. All the staff were very friendly!
This is one of the best experience I had at a dealership. Would definitely come back!
As usual outstanding support from the sales team in terms of providing information on both the new vehicle and the trade-in. The purchase process was simple and straightforward with close attention being paid to customer needs and requirements. This is the second vehicle we have purchased from this dealership. We are very pleased with the customer service and support and pleased to be part of the Winslow BMW family of customers.
Really good deal for a luxury car.
by TGdriveit from St. Louis
July 23, 2018
I was looking for the perfect price and perfect car and this was it. It has most of what I want and I am happy overall
We leased a 430xi Grand Coupe. Every individual in every department is unbelievable knowledgeable. More importantly, they all are good people with kind hearts! Highly recommended!
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
Went to look at a CPO X3 and received zero pressure to buy, and no sales tactics of any kind. Darren was perhaps the best car salesperson I have ever encountered. If everyone was like he is, there would not be a stereotype of car dealers. We bought the car, and my wife said she would send our kids there.
This is car is everything I wished for
by Glorya from Chicago, IL
July 5, 2018
Excellent condition, low mileage, excellent customer svc. Best of all AWESOME PRICING!!! 2015 BMW X320i xDRIVE Love my New car, strongly recommend to my Family&Friends!
Some of the friendliest staff I have ever worked with. Brian was great and made everything really nice and easy for me. I was not able to purchase a car at that time but when I am ready I will definitely go back.
by KartFan from Canton, MI
November 27, 2018
The mechanical grip and performance is great. The interior is well designed and crafted. Not a big fan of the A/C system. Complicated to adjust the temperature. I personally like the low floor which makes handling really good.
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