Used BMW 320 for Sale in Laurel, MD

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

One of the most spectacular vehicles I’ve owned. Perfect drive, great interior, great performance! I most definitely will recommend this to my friends, family, and coworkers.

I was referred to Anthony by my best friends mom. I was in a tough position with my 2003 Chevy Trailblazer. After speaking with Anthony he educated me by informing me that my Trailblazer was discontinued and finding parts for the vehicle would be difficult to find and more importantly it would be costly. He was correct however I love my truck and I don't want to change it but after looking at the overall cost it just makes since to utilize my approval and go pick up my vehicle... Thank you for educating me and being so patient with me.

This car has met my expectations, it’s in great conditions, I love the interior, it runs very smooth, I plan to keep it for long period of time.

The sales guy Anthony Hartwell did a great job. The car that I intially went In for was already sold but Anthony made it his business to find me another car. GREAT on price and so happy with my purchase.

It’s an amazing car it has everything I needed beautiful outstanding looking incredible price Love it love it love it love it love it love it

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I was looking for the perfect price and perfect car and this was it. It has most of what I want and I am happy overall

We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and Cathy S. (02/12/16)

This is my first car in years that would crack 20mpg with any regularity. It doesn’t perform at the level of many BMWs but it does handle well, drive and ride beautifully, and it’s comfortable. My next will have a few more BHP but I am really enjoying this 320.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This experience purchasing a car with Fresno BMW was so simple and amazing. Radford was so helpful and friendly! Highly recommend to anyone who wants to upgrade to a BMW!

Customer Service in all departments that's provided by Mini of Montgomery is an awesome experience. The staff, in all departments, is a pleasure to deal with. You are greeted with a smile and the service provided is fast, efficient and "appreciated." THANK YOU

I bought this car for my wife. It is our first bmw and just driving it home I noticed the bmw effect. Steering is predictable and responsive the car corners like it’s on rails very comfortable, smooth ride. Passing a vehicle at hwy speeds is pretty impressive considering it is a twin scroll turbo 2.0L. Navigation is a nice easy to use layout, and it has street view so you can look 360 degrees around the place you are looking for. The Center console button for everything takes a lot of getting used to. Tail lights are nice and really bright, and the light brake application and outside lights lighting up, and hard braking and all brake lights lighting up is pretty cool. Defiantly buying another bmw after this one.

Very happy with the service. I was also shown how to determine when my car needs servicing.

This car is good all around. Nice interior very comfortable. I love the look of the car. I would recommend this car to anybody. The car drives well and I don't have any problems. I just found my car about a month ago, and it has been nice to even be driven around in. Except if you are in the back with a window down it can see strenuous on your ears. Other than that the car has been nice and luxurious. And good on gas!

Mr. David carter aka DC was awesome. He went above and beyond for me. Mr.DC is very knowledgeable about his job, honest, patient, and also a godly man. I really appreciate your service and will be sending referrals your way. When???s it???s time for me to buy again I will come see mr.DC Also I bought a Volkswagen Jetta 2016 and it was in my price range thanks again. I???m very grateful💯💪🏽

Is there any better than a luxury sports sedan with all maintenance included best value car available

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

If you need a small car with basic features - no camera, no park assist, no alarm, manually adjusted seats - this one is for you.

I think it’s great. I enjoy all the functionality and the get up and go! Great interface with just enough bells and whistles. Thank you!

This visit was perfect from start to finish, if it wasn’t for my situation I would have given this place a 5 star for buying process. My salesman was Steve Solomon and let me tell you, if you want a 5 star experience with a knowledgeable and sweet personality,than this is your guy! Friendly doesn’t even begin to describe the service. I really wanted to get myself into one of those well built and strong Nissan Muranos but I just couldn’t get myself up enough to pull the trigger. I wanted to and Steve got me where I needed to be but I just couldn’t do it tonight. I will be back though and my first thought about nissan passport will be about Steve and his excellence and commitment to customer service. Well done, looking forward to slapping the pen to the paper and picking up a photo with my new car, thanks Steve!

This is the second 320i we have owned, only because the first was in an accident and driver and passenger were completely fine, protected and surrounded by airbags. We went back and got the same car again, that's how much we loved it. Smooth, comfortable and safe! Looks great, too! And plenty of power!

BMW of Alexandria is an outstanding dealership and Osman Aberra Client Advisor BMW Of Alexandria 499 S Pickett Street Cell: (267) 980-3710 Desk: (703) 647-1846 Work: (703) 647-8500 oaberra@bmwofalexandria.com Is awesome sales person. PA. I connected with the dealer through the costco auto internet site and osman responded quickly. We set up an appointment and he was on time and offered great advice on my selection of a 528i. I was looking for a I a preowned two year old vehicle due to the BMW warranty program, low mileage, and excellent condition. He was not pushy (like many car sales people) and he was sensitive to my need .. I picked out my car, I did so because of the great deal I received from osman . He is a man of his word- the bumper was scratched (typical city bumper) and he had it repaired and it looks brand new). I would highly recommend him as I would return to him when I am ready for another car. . Go steelers !! PA

I am pleasantly surprised with the 320i. It is quite comfortable, has plenty of power and has great styling. So far the car has lived up to all expectations. It also gets great gas mileage.

This was my first purchase of a car. I walked in, after going to a previous dealer where no one helped me, and I was in awe of the facility and the quality of professionalism of the staff. I honestly went in with no intention of leaving with a car. I wanted to see if a BMW was even feasible for my budget. My boyfriend and I test drove a car after speaking with Jeff and letting him know my budget and what I would like in the car. Once we came back from the test drive, he had written up a quote for the model I wanted. Sure enough, it was right on my budget! Don't know how he did it, but I'm glad he did. We were on the brink of walking out because I wanted to come back after I had spoken to my insurance company and figured out the full details of leasing a BMW. Jeff would not be working on Election Day, but he was amazing at answering all the questions I had regarding lease details, and even offered to call my insurance company from his desk to figure out all the details. After talking to my mom and my boyfriend, and the reassurance that Jeff gave me, I was confident enough to go through with it (it was around 5:30pm, and they closed at 5). Jeff was amazing and gave me everything I wanted in my budget. I love my 2016 320i Xdrive and can't wait to show it off! The leasing process wasn't as stringent as I thought it would be. It was fast and easy. During the sit down with the finance manager you can add your protection packages, which they highly recommend and so do I! I have awful luck with tires, so of course I did not hesitate for the tire package. That put me a bit over my budget, but worth it with my track record. Jeff pointed me in all the right directions and made me feel super confident about this huge decision; one of the biggest decisions I've had thus far. I have no regrets whatsoever and would recommend Jeff 10 out of 10 times. Great customer service, and was genuinely interested in addressing all my needs and concerns with the car that I chose.

I am happy I purchased this vehicle and came to this dealer. Seems to have only quality vehicles and I am a testament to this.

I bought my first BMW (the X5) in Spring 2017, and thanks to Leigh Ross it was an easy and really enjoyable experience. Leigh is very knowledgeable about the BMW brand, super personable, very honest and straightforward. He was never pushy but always followed up quickly on any questions I had, and worked hard to find me the colors and features I wanted in the X5 as quickly as possible. He still follows up with me periodically to see how I'm managing with the car's technology. Leigh and the entire dealership really make me feel taken care of!

This car has all the features you'd want for the price. It's a fun, smooth ride. I would definitely recommend this car to other people.

Easterns Automotive Group Alexandria is excellent. I live in Florida and after a month of looking for a 2015 Mercedes Benz ML 350 with all the options for my wife, I finally found one at Easterns Alexandria. On Tuesday night I called their headquaters to make sure the car was still available. On Wednesday morning I called the local dealership in Alexandria and spoke with Mirza. He was excellent. He helped me tremendously since I was a buyer from out of state on 3 major areas. (1) I wanted to pay a small deposit to secure and hold the vehicle until Saturday when I could get to Alexandria. Mirza ran around between his manager and the finance department and continually kept me updated via text and phone and I was able to pay the deposit over the phone and secured the vehicle. (2) I was already pre-approved by my local bank in Florida for the car loan. Mirza served as the liason between me and their finance department. I contacted my banker and she spoke directly with Mirza's team. We were able to reach an agreement about the finance procedure of how my Florida bank would release the funds on the loan to Easterns Automotive when I was able to get to Alexandria. (3) I had scheduled an appointment with a local Mercedes dealer to do a pre-purchase inspection of the car prior to my arrival. After I made the deposit, I asked Mirza to take the car to the MB dealer for the inspection in my absence. On Thursday night, Mirza dropped off the car and left it overnight at the MB dealer as we had arranged. By Friday the inspection was over. I paid the dealer over the phone and received the news that the car was in excellent condition. Mirza took the car back from the dealer on Friday. I arrived from Florida to Alexandria on Saturday with my wife and all the issues were already resolved with Mirza's help. We test-drove the car and then purchased the car. Everything was addressed prior to my arrival. Dan is a tough negotiator but a really good guy. He gave us a full tank of gas and we left for the long journey to Florida. Thank you Mirza for all your help. We love the car.

The car was amazing! As a previous BMW 3 series owner, I would highly recommend the 320i! Affordable price, quick, stylish and great gas mileage!

I am so happy to have finally joined the BMW family with my new 2018 X3 M40! I finally know whats its like to drive the "ultimate driving machine" thanks to everyone at BMW of Towson. We scheduled an appointment just to look at BMW`s, but our client adviser, David Hess, immediately welcomed us to the BMW family. He was very knowledgeable about the product and we fell in love with the car after our test drive. I highly recommend BMW of Towson and "The ultimate driving machine"!

it met all my needs and the price is right. good experience over all , i will willl go go go gogo to see it again

Let me begin by saying Tyler Lanham is fantastic. I had previously purchased 3 BMW cars from out of state, and I can definitively state that our entire purchase process with Tyler was absolutely the best of all the experiences. We had been searching the entire US for several months for our special vehicle, and thankfully, Tyler had it on his lot. During our negotiations, Tyler was kind and not pushy. He has a great disposition. We secured the car with a deposit and flew to Maryland to make the purchase and drive it home (1400 miles). Tyler had a ???BMW Genius??? waiting for us at the airport to drive us to the dealership. We learned so much about our car and how to use the newest features just on the drive. When we arrived the car was clean, WITH A FULL TANK OF GAS, in the bay waiting for us. It was exactly as Tyler represented. After our test drive, we completed paperwork, which he had filled out and ready for us, so that we could sign everything needed without having to wait. While we were completing the paperwork, it started to rain. Unbeknownst to us, the staff pulled the car back into a bay and dried it off so that we didn???t have to walk in the rain with our luggage. Tyler has followed up with us to make sure the car is everything we wanted. I cannot recommend him or BMW of Towson enough.

This car is great. I used to own a 535 though. I would love to purchase another one. The 320 is good for beginning, and I would recommend it to a first time BMW buyer.

I have been doing business with Sheehy Subaru for 3 years. I was a life-long Jeep fan until they got so big and bulky. I did my homework and wanted a really safe car because I am a medical professional with frequent trips at all hours. I loved my 2015 Outback so much that I just purchased the 2018 Outback. It's even better than the 2015. Chris Laporte was my salesperson and he is the "REAL DEAL!" He took the time to sit me down and explain every aspect of the car even though I thought I was aware of the features. I'm so glad that he did. While the Dealership is important, it's the people there who really care. I bought the car from Chris, not the company. Trevor services my car and makes it so easy for me. Service at Sheehy is amazing. Trevor and Ahmad have been my service professionals and they are consistently outstanding. Even my husband, a die-hard Jeep fan, is buying his next car, the Subaru Ascent from Chris.

I would not recommend this car or any other BMW car. The quality is just not there anymore and BMW will not stand behind their products. Numerous problems with this car with less than 68000 miles on it. Thousands of dollars in repair bills. A cheap American car has just as much quality these days and will not cost you the expensive maintenance issues that a BMW has not to mention the regular very expensive costs of normal wear and tear.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

This is the perfect car for nice performance and good drive experience. Best car ever. I use this for daily commute and nice to drive for long drive.