very good service !!!!
I ha DJ help me with test drive and was very helpful and Tom did an excellent job in getting me a good deal. finally DJ finish with a very smooth closing. thanks to both of them.
I was looking for a 2013 BMW 328i with a manual transmission and was frustrated as to how few were available. I called Tom at autohaus of Fort Myers and he said he would keep an eye out for me. A couple weeks later he called me back and said he had just taken in a car he thought might interest me. He sent pictures and Carfax report and answered all my questions. A couple weeks later he picked me up at the airport and brought me to the dealership to drive the car. It was everything I expected and more. DJ, Brian were also so professional...making the process painless. I would recommend highly!
Wanted to buy a white 2014 E350 Convertible!!!!!!!
by michael longfield from Bonita Springs
October 2, 2018
DJ, Tim, Mike and Tom, not to many times you go into a use car dealer and come out remembering everyone's names! Easy place to buy a car. No rush with salesman Tim! No problem with Negotiating price with Michael. Tom just wanted to tell me thanks. And DJ help Tim deliver my car to my house later that night! No pressure! Great Cars!
From the first time I spoke to Tom Stanfield on the phone, I knew this was where I was buying a car... The dealership is spotless.The service and Professionalism is second to None. I will definitley buy another vehicle here. If you are in the market for a Mint Convertible Look no Further...
Excellent showroom, great staff! Walked me through buying experience professionally. Polite management! Fantastic selection of cars, absolutely blown away at the quality of cars. Easy buying experience will DEFINITELY purchase from Auto Huas for my next car!
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
My 550GT is 7 years old , the rear suspension had a slow leak, they installed new units at a competetive price to non BMW dealers and gave me a loner while the work was being done. Car came back cleaned like new !
As he always has, service advisor Chuck Griffith again went above and beyond for me providing exceptional customer service rarely found anymore these days. He understands that a premium ownership experience drives customer loyalty. I called him to make an appointment for a passenger power seat malfunction on my 2015 X3. He called to my attention that my warranty was going to expire in just 3 days. I thanked him, but told him there was no rush to get an appointment because had purchased an extended warranty from Germain BMW earlier in the year. He quickly reviewed the documentation for on file for my vehicle and reminded me that the extended warranty has a $250 deductible. With a genuine customer focused sense of urgency, he was able to schedule the service appointment for the we following day and provide me with his personal loaner vehicle which we needed because were rushing around with Dr. appointments, etc. prior to flying back to Milwaukee for the holidays, and have only one vehicle her in Florida. I am extremely grateful to Chuck for everything he did to save me $250 with such a small window of opportunity and making it so convenient for me. Like he has in the past, he made me feel like I am his only customer. And as a valued Germain BMW owner, he returns that loyalty with unparalleled service, support and convenience. Accordingly, my rating is a ???slam dunk??? 5 stars, and even higher if your rating scale allowed.
As a Detroit woman who has enjoyed driving a stick shift for over 50 years, including a Porsche on a track at Sebring, I appreciated the acknowledgment John gave me in knowing cars and in finding exactly what I wanted without attempting to steer me in another direction when one was not available for about 6 weeks. The day a used vehicle like I wanted came in, he put my name on it and called me immediately. JJ knew I was sad about no longer being able to clutch without pain and was having to literally change gears to an automatic, so he highlighted the paddle options on the car to make it still fun to drive. Germain dealership also gave me a very fair price on my beloved Mustang. I could not be happier with the buying experience and subsequent service. Highly recommend JJ and Germain.
Everyone at Gettel Hyundai provides first class costumer service. They are not pushy and truly want you to be happy with your decisions. Kevin Was my sales associate and made the car experience easy and stress free.
Courteous and professional. This was my 2nd vehicle from Harbor and will likely buy from them again, why do you need twenty five words? Stupid
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