Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
I am extremely happy with my purchase. My salesmen, Fred was exactly what you hope to find.
Extremely knowledgeable about the car and most important not pushy. My experience with Stevens Creek was exactly what I’d hoped to get. All of the staff I came in contact with were very helpful and professional. I would highly recommend purchasing a vehicle from this place.
Wonderful car with both comfort and performance
by BrentC1974 from Biloxi, MS
December 31, 2018
Definitely met our needs and enjoyed the performance it offered as well as the fuel economy. It’s the total package really, style, performance, comfort, and economic.
Jerrod was top notch, easy from the time I emailed to ask about the car. He was up front and made the process smooth. The longest part is signing paperwork, other than that it was great.
Brilliant Trade In
by Peter Muschamp from Finger Lakes NY
December 6, 2018
I recently traded my R32 for a 2016 BMW328ix Luxury Wagon. It's a super car with all the bells and whistles. From the design, comfort, handling and performance there's not too much to be disappointed about. It's my first BMW and so far I'm very impressed.
Alpha Cars in Mass were brilliant from step one to driving the vehicle off their beautiful property.
This is my third BMW purchase and the Sales Manager at Stevens Creek BMW is one of the best I've worked with. The purchasing process was quick and efficient. I spoke to the Sales Manager about the car model, color, packages I'm interested in. The sales manager found me the exact car I wanted with a reasonable quote. When I stopped by the showroom, the car was available for me to test drive.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
This car is a great performance value for the money. It handles and drives in a totally tight and predictable way. Buying a used BMW for the price of a new Honda is a no brained. Could use a little more power to make a true sports car.
Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
Beautiful and fun car
by DonaldDursy from Spokane, WA
June 28, 2018
I have owned this car for a little over a year and beyond met my expectations. It is very fun to drive, it looks beautiful and is very comfortable.
Hovik Sayadi helped me out greatly, I just purchased an i8 from them, he was very professional and we had a great talk at the same time. I’d recommend this place to anyone lookin to buy a BMW, 10/10 experience.
by TomG from Falls Church City, VA
June 5, 2018
Great car for winding roads. Mine is the xdrive model so a little light rain is no problem on the curves. A few inches of snow haven't been a major problem.
I visited Stevens Creek BMW to test drive a car I saw online. The test drive went well and I decided to purchase the car. The process was smooth, from negotiating the price to financing. All of the people I worked with were very nice and respectful of my time. I am very happy to own my new BMW from Stevens Creek BMW.
Beautiful day today for driving
by Bob6868 from High Point North Carolina
June 2, 2018
This car is probably one of the best cars I’ve ever owned I’ve owned fords Plymouth Chevy and dodge as well as Jeep but this car has out perfomned them all
I want to thank Sandra. She was very honest, and hard working to help me get the vehicle that 'I' wanted. She made it happen. Thank you once again Sandra and thank u United imports.
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
Everything about it is perfect, just wished it was a little lighter on the fuel consumption. The surround sound was BUMPING, also EXCELLENT handling! You really can’t ask for more from this car.. style, handling, sound, reliability, it delivers!
I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
Great Heandiling and fast
by BMW 328iX from MN
January 3, 2019
I love it, has a lot of power I'm talking about the X drive,
so fast and reliable, and great handling on the snow.
fun fun fun and fast fast fast
Good service nice facilities Good service specialist Nice waiting area
10 years of driving pleasure
by Nuckles from Woodland Park, NJ
December 16, 2018
My wife drove this car for 10 years to work, shopping and bringing the kids to school. It drives and handles very well, and does very well on snowy hills, both up and down. The car is reliable, fast and sporty. I enjoyed the chances I had to drive it.
I've never experienced customer service like this in my life. I wish they could run every business and every operation the way Daniel Salinas ran the show.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Absolutely love this machine
by nickbmw328i from iselin nj
December 10, 2018
The car has been the best car I have owned so far! Drives well and handles the turn like it is nothing. Sporty feel is what makes the drive thrilling for a sedan.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
This car is very stylish and extremely comfortable
by Hilite_44 from Acworth, GA
December 8, 2018
I sold my Nissan 300ZX 5 speed convertible to get a BMW 328i convertible for Atlanta traffic. Car handles lovely with power and handling. Interior is great and buttons are well placed.
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