A disagreement on the down payment prevented me from getting a car I had looked for and wanted for an extended period of time.. initially the agreement was for a full cash down payment equaling $2,100... I told them that I could possibly be willing to trade my current car in as part or the whole amount down.. from there on they told me that they could only take my car as trade in for $ 1,000 .. (noooo) and then on top of that a $1,000 cash...well I didn’t want to take 1000 for my car so I said I could do the 2000 cash.. they said the banks refused the cash and would only do it with the car as trade in.. I told them I didn’t want to use my car as trade in once again , and they gave me a buyback option on my own car for $1300.... none of it made cense to me as being in a consumer position.. So in the end I didn’t get my dream car although I was willing to pay 100 more in a cash down payment.. sad day
Love my BMW.
by bob g from Bourne, Ma. 02532
December 15, 2017
Great car & a blast to drive. Looks fast sitting still.
Always feel like im having fun. Wind in my hair.
But with x drive I can drive in weather if needed
Went to purchase a warranty plan my service was extremely excellent and I would highly recommend this dealership to others I am glad that I chose this dealership for help.
by Timothy from Corona
September 12, 2018
I own the M-Sport Convertible with every option that the manufacturer has. This is a weekend car for me and being that it's a convertible its a lot of fun to drive. The engine is a 4 cylinder Twin Turbo. The car has enough power to get you up to speed in no time. Overall, I am very pleased with the style an performance of the car. The only one complaint I have is the ride is a little stiff with the 19-inch wheels.
My experience was pure joy!, Jon Zimmerman was exceptional! He led me through the leasing process so efficiently! His spunky and happy personality was so uplifting and made me feel like I was your dealership’s best customer. Also, he did an outstanding job of showing me all the bells and whistles on my new Acura TLX. I drove away in my new red car with a huge smile on my face, knowing that I had made the right choice—bucket list item checked!!!!!!! And I must add a huge “Thank you” to Balal who patiently worked me and helped me make the right decision. Bravo to Accura!!!! I’ll
Very reliable auto
by davida from Clarence New york
October 30, 2018
This is the best auto I ever owned really happy with it.
surely will buy another BMW , service at Towne BMW is fantastic. Thanks
Albert was awesome and helped us with pleasure and persistent with creditors. If you want great customer service you should see him so he can help you as well.
Luxury and sports car all rolled into one
by Stretch from Fbenjaminorestville, MD
October 23, 2018
Car is perfect for me. Luxurious and sporty at the same time. High performance and looks fantastic while reasonably priced. The hard top convertible is definitely an all seasons vehicle that will put a smile on your face every time you drive it.
Fernando Rivas is the best! His service was friendly and he made the process very easy. Bought a new BMW 3 series, can’t wait to drive it.
by cj81two from richmond, va
October 19, 2017
This is a very fun car to own and it has duel personalities. In eco mode it will get 35 mpg and in sport mode it's fast, handles great. So you get both performance and economy depending on how you drive it.
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Reliable and fun car to drive
by Janicec from OldLyme ct
November 1, 2018
Car is sporty yet roomy enough to for all. I love the idrive it is easy to use, cup holders could be in a place so larger cups could fit in better. Only negative feature if the car
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
BMW 428i drives like a luxobarge
by Tom Grimes from Austin, Texas
May 20, 2018
The BMW 428i convertible I bought new in 2016 was my worst BMW. I've owned BMWs since 1976. And this horror was the worst of the lot. It was pitifully under-powered...yet I had to stand on the brakes to stop it because it was so heavy. The suspension must have been made from old water beds: It wandered all over the road. I had to drive it in Sport-Plus mode all the time just to get the suspension tight enough, and the engine responsive enough, to be able to tolerate it. The metal roof, when it's collapsed, makes the trunk basically unusable. There seemed to be less usable interior space in the cabin than in the smaller 2013 328i cv I owned before I bought the 428i. If you liked 1973 Lincoln Continentals, you'll adore the 2016 428i BMW. You'll be able to spin the steering wheel like the Wheel of Fortune before the car will even begin to turn. All that said, the car looked good. I got a lot of unsolicited compliments on it from strangers. If you're a fool for compliments at the gas station, then I guess the old adage is true: It's better to look good than feel good...or words to that effect.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Car is a dream. Very fun to drive.
by CarolJ from Rogersville TN
February 22, 2018
Car had low mileage, almost a new car and looked like one. Drives wonderful. Very classy with option to put the hardtop down on hot sunny days!! Only thing that I overlooked when purchasing was I didn't pay much attention to the trunk. Since I do a lot of traveling, I may have to put some in back seat since trunk is designed for the hardtop to fold into. Other than that, I am totally satisfied.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Fun and comfortable
by RadReaper from The Colong, TX
August 9, 2018
Good tech options. Comfortable when you need it to be. Fun when you want it to be. A lot of car for the money. You’re not gonna win any drag races in this but you’ll enjoy loosing :D
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Great style and comfort
by Dansled from Michigan
July 12, 2018
This car is stylish,fast and good on gas when I need it to be. The interior is very comfortable. I would recommend this car to everyone
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
My dream car
by Kidd from Torrance
June 22, 2018
So sporty and i like its wide body and the price is just perfect for me. It is bmw not mercedez not audi but real man’s car.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Choose 428i over Lexus, MerBenz and infiniti
by Avg car guy from Cleveland
August 25, 2017
Looked at a bunch or higher end sports cars and found this to be the best value, fun to drive and well engineered
My salesman Daniel Funes was excellent. The staff made me feel like family. Quick financing and excellent selection of cars. I???ll definately shop again.
A car with fun, but not daily.
by Yang from Indiannapolis
August 18, 2018
A nice car but not enough HP. 435i is much better. Suspension is hard, good for play, bad for long-term driving. however it’s still a good car.
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