Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
Peter took great care of me and got me in a range Rover that I could have only dreamed of. He managed the financing despite of my credit, insurance referral despite my record, and got in the car I wanted in less than 24 hours. I went in to test my options and walked away the next day happier than imagined. Thank you thank you thank you. Honestly these guys make owning a dream car reasonable and affordable.
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 3, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
I live in the South Bay area and I drive to Pacific BMW...
by V_Manta from DealerRater.com
September 3, 2018
I live in the South Bay area and I drive to Pacific BMW for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, I am treated with respect and honesty, which I value most, especially these days. I highly recommend this dealer.
great service. got a loaner without an appointment in one...
by lomike from DealerRater.com
September 3, 2018
great service. got a loaner without an appointment in one day. i thought their pricing is okay and not too bad and got a free car wash too. All bmw service depts are pretty expensive to start with. I also test drove 5 different cars and love the new building but parking is tough to find around brand blvd. area.
I had a very positive experience at pacific bmw when I...
by ch_jpm from DealerRater.com
September 3, 2018
I had a very positive experience at pacific bmw when I decided to buy my first bmw. The salesperson was extremely upfront and honest regarding my questions and concerns. Even when my car needed to be serviced, the entire process was very smooth and I received a loaner car without any hassle. I look forward to my next car purchase at this dealership.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with John Won and Henry Wu. Both were very responsive and easy to work with. They got me the car I wanted at a great price. They delivered the car to my office. The entire transaction was quick, easy and painless.
Great experience. The dealership had the 3 series I was looking for. It was the best deal in town and customer service. Thank you Manny for making the process easy. Also, the facilities are amazing. I will definitely recommend anyone I know to go there.
I have I have owned or leased BMW’s since 1974. I as was in the market for a lease with some very specific targets. They beat my expectations with ease, class and quality. I found the deal I wanted on their mailer with an almost unbelievable deal. The dealership was spotless, my agent, Manny was exemplary and everyone I met there from the administrative assistant to the Sales manager and Finance manager were all gracious and helpful. I was in and out in about two hours with a better car that I rolled in with paying less per month than on my previous lease. Nice.
by Trinece "that realestate chick" from Los Angeles, CA
January 1, 2018
I must say it was the first time I'd been to a dealership and the pressure was not turned up! Betty listened to my concerns and answered all my questions. As I realtor I didn't want to be "sold" to..and she didn't come off as a salesperson but as someone who really understood my needs and my search for the perfect car!
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
Brian was the best...he went the extra mile.good follow up............
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