Awesome sales staff and owner
December 10, 2018
I came to Tropical to get a truck for my business, I found a beautiful 06 F350 that was clean inside and out. Pedro went on a test drive with me and the truck ran amazing so I bought cash out the door. I made it 7 miles from my house and the truck broke down so I called Pedro and Carlos who had a loaner to bring me that night. Normally I wouldn’t deal with it and get my money back but they’ve treated me fairly on both vehicles I’ve gotten from them. Carlos called me to come in and talk with him 2 weeks later, he informed me that he was not going to sell me the truck because he didn’t want me to have any other issues with and offered my money back!! ( who does this? ) Well I bought a truck from a private seller but I still needed a vehicle so instead of getting my money back I bought a beautiful 2014 Charger from him with a warranty! Carlos, Stacy, Eddie, Pedro, and Chris are an awesome team and I’ll never go anywhere else to buy a used vehicle, they’re honest and treat you with the utmost respect!!! Look no further when shopping for a quality used car whose been established and not a fly by night car lot! Thank you Pedro and Carlos once again!!