I recently came to Ash Auto for a window tint and I couldn't be happier! Jonas and Andy were incredibility knowledgeable and welcoming, immediately making me feel comfortable. Their prices were by far the best in the valley, and the job they did was absolutely fantastic. I recommend Ash Auto to anyone looking for a no-pressure, honest car buying experience- I'm definitely coming back!
My son found a car for me on the Rockville BMW website. I called and talked to Kevin who was very helpful, fair and knowledable. My son and I drove from Richmond VA to test drive the car. I ended up buying it and Kevin worked with me to allow an independent mechanic to inspect the car before purchase. I was able to drive it home that day! James was also fantastic and made the process very easy. Kevin followed up that evening to make sure we got home okay. I LOVE my new car!! (Any chance I can get a BMW t-shirt size large for my son for helping me find the car and driving 4hrs RT?? And for filling out this survey a second time since the first one didn't go through? 😊)
Price: Very fair. Although there was no real negotiation, I was happy given that the initial price was more than fair for what I was buying. The final cost before fees was $12,995 and after fees was $14,650.
Service: I had my mechanic inspect my 2012 Ford Mustang V6 convertible, and he found it to be a high quality car. Nicky was kind enough to let us test drive it a second time at closing time, and allowed me a few days to secure financing with my credit union with only a verbal agreement and a deposit to purchase. Grade A service.
Dealership setup: I recommend researching your potential car(s) and setting an appointment before visiting, because I test drove with a different salesman before closing the deal with Nicky. I even walked off the lot before coming back five minutes later to place a deposit. It may be a confusing setup to a casual walk-up impulse buyer.
Overall experience: Although I am generally skeptical of non-affiliated used car dealerships, Auto Avenues did a fine job and my mechanic approved of my purchase. Hopefully the car lasts long with no major issues, but I’d be happy to return again if the car lasts.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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