New and used 2025 BMW i4 Gran Coupe for sale near Elkridge, MD

Jared Brown was excellent as always in terms of exceptional knowledge courtesy and service. He is a asset to the company, and treats customers and their needs as a priority.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The sales rep Lamar Johnson was outstanding. The service guy Chris was outstanding . Process was timely and efficient. When putting on my new license plates the service Chris gave me was excellent.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

Michelle and Mark are the best, I took my 750li in for a bulb 💡 replacement and I was in and out….in a timely Manner

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

Rave Review for Harold Shelby ? BMW of Silver Spring I recently had the pleasure of working with Harold Shelby, Sales and Leasing Consultant at BMW of Silver Spring, and I can confidently say he made my experience of leasing a 2025 BMW iX?my first all-electric vehicle?absolutely exceptional. From the moment we connected, Harold was patient, knowledgeable, and incredibly attentive. He took the time to thoroughly answer all of my questions and explain the many new features that come with owning an electric vehicle. I never felt rushed or overwhelmed, even though this was a big transition for me. His professionalism and warmth made me feel completely at ease throughout the entire process. Thanks to Harold, I drove away not only excited about my beautiful new BMW iX but also confident that I had someone I could rely on whenever I need support or guidance. If you?re considering a new BMW?especially an EV?I can?t recommend Harold highly enough. He?s truly a standout resource and a trusted advisor. I look forward to staying in touch with him as I continue to explore and enjoy this incredible vehicle!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Our salesman, Mr. Harold was excellent!! Very professional and most of all pleasant. He definitely had our best interest at heart. There was no rush and wasn?t pushy! Would definitely purchase from this place again

I had a really positive experience with William Moore at Towson BMW when I bought my new car there earlier this month. William was great to deal with, very easygoing and no-pressure. He was knowledgeable and helpful! Oliver in the finance department was also remarkable competent and helpful. Highly recommend!

Facilities will be great when the renovation is complete. Until then, it?s a bit cramped inside and out. It has taken far too long.

I recently purchased a BMW X3 and had the pleasure of working with Ron Askew throughout the process. From start to finish, Ron provided exceptional service. He was knowledgeable, attentive, and genuinely cared about helping me find the right vehicle. Ron made the entire experience smooth and stress-free. He answered all my questions with patience and professionalism, and I never felt pressured at any point. His transparency and honest communication gave me full confidence in my decision. Thanks to Ron’s dedication and expertise, I’m now the proud owner of a BMW X3—and I couldn’t be happier! I highly recommend Ron Askew to anyone looking for top-tier service and a seamless car-buying experience.

My service technician Mr Nicholas Tomasko was ?Outstanding?. Very professional and explained everything that my car needed now and what l needed later. Thank you for your patience and understanding. He reached out to me every step and check to see if l had any questions.