New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near Annandale, VA

Needed recall work. Finished earlier than expected. Staff kept me informed throughout the process. Facilities are clean and modern. Coffee was good. Good overall experience.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Julie Wharton in the service dept was amazing and all the sales people are very no pressure and very helpful.

By far the best experience I have had purchasing a vehicle. Brian was amazing and answered all my questions and explained the X3 to me in detail. I highly recommend this dealership and especially Brian

Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team!

Good customer service is hard to find in sales but Audi Rockville has mastered it. The priority was not just making a sale but to make sure my needs were met and that I felt heard and covered. Everyone was patient and provided detailed information about all of my choices and options. 10/10 would recommend.

A Truly Exceptional Experience at BMW Fairfax! I recently had the pleasure of purchasing a new BMW X5 from BMW Fairfax, and I couldn't be more thrilled with the entire process and my new vehicle. From the moment I stepped into the showroom, I was met with professionalism, warmth, and a genuine desire to help me find exactly what I was looking for. The sales team at BMW Fairfax went above and beyond. They were incredibly knowledgeable about the BMW X5, patiently answering all my questions and guiding me through the various features and options without any pressure. They took the time to understand my needs and preferences, ensuring I felt confident in my decision. The financing process was smooth and transparent, and the team made sure I understood every step. There were no hidden fees or surprises, which I truly appreciated. Most importantly, the BMW X5 itself is everything I dreamed of and more. The driving experience is exhilarating, and the luxury and technology packed into the vehicle are simply outstanding. BMW Fairfax has certainly earned my highest recommendation. If you're considering a BMW, this is the dealership to visit. You'll receive top-notch service, expert advice, and walk away with a fantastic car! Thank you, BMW Fairfax, for making my car-buying experience so enjoyable!

Our sales representative, Michael Parrish, was fantastic throughout the process. The team was helpful and well-informed, and did not put pressure on us while still providing useful data to help us evaluate our choice.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Great service, did not feel like I had to pay for extra service I did not come to the dealership for.

Jonathan provides outstanding service - fast, efficient, and accommodating to my very busy schedule. This dealership rocks! Always have a great experience there. If you are looking for a great customer service, this is the place to go.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

My Salesman Mr. Assad Khan and his assistant Sohrab Kumar were the Best in everything. They went out of their to accommodate us.Both Gentleman showed us everything about the car and have even arranged another day next week to go over the gadgets in the new car

Customer Service provided by our salesperson, Sorabh was excellent and very helpful in our questions on the car that we were interested in. He walked us through the tech applications and was very helpful after our purchase.We had a great experience in buying the car here.

Rave Review for Harold Shelby ? BMW of Silver Spring I recently had the pleasure of working with Harold Shelby, Sales and Leasing Consultant at BMW of Silver Spring, and I can confidently say he made my experience of leasing a 2025 BMW iX?my first all-electric vehicle?absolutely exceptional. From the moment we connected, Harold was patient, knowledgeable, and incredibly attentive. He took the time to thoroughly answer all of my questions and explain the many new features that come with owning an electric vehicle. I never felt rushed or overwhelmed, even though this was a big transition for me. His professionalism and warmth made me feel completely at ease throughout the entire process. Thanks to Harold, I drove away not only excited about my beautiful new BMW iX but also confident that I had someone I could rely on whenever I need support or guidance. If you?re considering a new BMW?especially an EV?I can?t recommend Harold highly enough. He?s truly a standout resource and a trusted advisor. I look forward to staying in touch with him as I continue to explore and enjoy this incredible vehicle!

Had a great experience with Rudy Pacheco. He was very professional and helpful, and was able to handle the payment on my car repair effectively. Very satisfied. Thank you Rudy!

As always, great service and attention to detail! Julie Wharton is a rockstar and best advisor!