New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near Arden on the Severn, MD

It was very good. I just came for an oil change, but received additional needed services. The waiting area is comfortable. Service manager was very courteous.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

Sean was great. My first time getting serviced after purchasing my first BMW and upon checking in he explained all of the services in detail that my car will need and when to expect it and how CBS works. Told him i needed my car done by lunch time and it was done before then. He got me scheduled for recommended services for a later date with no pressure and no issue. Car was returned back to me in excellent condition.

I had planned to wait for my car but 2 mechanics were on vacation so, I was sent home and picked up via Uber/Lyft That was a great alternative for me

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Needed recall work. Finished earlier than expected. Staff kept me informed throughout the process. Facilities are clean and modern. Coffee was good. Good overall experience.

By far the best experience I have had purchasing a vehicle. Brian was amazing and answered all my questions and explained the X3 to me in detail. I highly recommend this dealership and especially Brian

The sales rep Lamar Johnson was outstanding. The service guy Chris was outstanding . Process was timely and efficient. When putting on my new license plates the service Chris gave me was excellent.

I had a really positive experience with William Moore at Towson BMW when I bought my new car there earlier this month. William was great to deal with, very easygoing and no-pressure. He was knowledgeable and helpful! Oliver in the finance department was also remarkable competent and helpful. Highly recommend!

Michelle and Mark are the best, I took my 750li in for a bulb 💡 replacement and I was in and out….in a timely Manner

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

Jonathan provides outstanding service - fast, efficient, and accommodating to my very busy schedule. This dealership rocks! Always have a great experience there. If you are looking for a great customer service, this is the place to go.

BMW in Annapolis provides excellent service and you quick service. The facility is very clean. The personnel are very friendly and accommodating. They treat you in a friendly matter.

Excellent experience. Easy to schedule an appointment. Service person was very customer-friendly, providing information regarding each step of the visit. Follow-up information very valuable.

The staff at BMW of Towson was so helpful and professional. They were never pushy in their customer service which I appreciated having had bad experiences at other places before. They answered the many questions I had and were so patient with my slow decision making. I was also buying a used non bmw car but I felt that they treated me like I was buying the most expensive bmw. Impeccable customer service! Thanks to Donelle and Blake!