New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near Fair Oaks, VA

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

We recently purchased a car with the help of Ron, and it was truly one of the best car-buying experiences we’ve had. Ron was friendly, professional, and never pushy. He listened to what we needed, answered all our questions clearly, and made the process smooth from start to finish. What stood out most was how attentive and considerate he was throughout—from our first visit to the final paperwork, he made sure we felt comfortable and informed at every step. We’re very happy with our purchase and highly recommend Ron to anyone looking for a helpful and easygoing salesperson.

CANDICE FRISBY Was most knowledgeable and courteous. Gave me 5 stat service and made sure my service was done on time and as expected.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

Great service and completed the buying process in a few hours. Great experience and they spent a lot of time explaining every feature of the X3.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

Great experience as always. I’m very happy with the service. Seamless and flawless. I also really enjoyed my electric loaner (BMW i4).

Excellent professionals at this location. They know what they are doing for sure and make it smooth

The Sterling Service center always exceeds my expectations. Always happy to see Tasha who take great care to go above and beyond every time I’m there.

I’ve been to a few BMW dealerships for service on this and other vehicles. As with any dealership experience, it pays to use a single service advisor versus taking whomever you can get. The experience is best if you can develop some kind of rapport with a single person. Dealership service experiences are generally just ok and Sterling can be hit or miss as well. Some things are not great - it’s almost impossible to get a human on the phone, the check-in system is confusing; you’re supposed to wait in your car for someone to come to you, but you end up sitting there so long you wonder if anyone notices you’re there and if you approach any of the service advisors at their desks, they send you back to your car. But if you can get someone on a good day and get on their good side, the service can be better than average. I’ve had better than average experiences with Julie and Sarina if you want to start with them.

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Very prompt and professional service. I was kept informed of the issues and timeframe for completion of the service.