New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near Jessup, MD

It was very good. I just came for an oil change, but received additional needed services. The waiting area is comfortable. Service manager was very courteous.

I had planned to wait for my car but 2 mechanics were on vacation so, I was sent home and picked up via Uber/Lyft That was a great alternative for me

Needed recall work. Finished earlier than expected. Staff kept me informed throughout the process. Facilities are clean and modern. Coffee was good. Good overall experience.

Service was very professional and efficient. The people I worked with were very helpful and had my best interest in mind. Very friendly as well.

Service was great. No surprises. Very polite and timely. The dealership is being renovated but they do a good job of getting cars in and out.

I had a really positive experience with William Moore at Towson BMW when I bought my new car there earlier this month. William was great to deal with, very easygoing and no-pressure. He was knowledgeable and helpful! Oliver in the finance department was also remarkable competent and helpful. Highly recommend!

I have purchased several cars from Catonsville BMW and they have always been easy to work with, fair in price and it has always been a great experience dealing with them!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Dealership currently being renovated. Staff and service department is excellent. Would recommend this dealership for services. I did have to wait for parts that had to be ordered from Germany

Excellent experience. Easy to schedule an appointment. Service person was very customer-friendly, providing information regarding each step of the visit. Follow-up information very valuable.

Sean was great. My first time getting serviced after purchasing my first BMW and upon checking in he explained all of the services in detail that my car will need and when to expect it and how CBS works. Told him i needed my car done by lunch time and it was done before then. He got me scheduled for recommended services for a later date with no pressure and no issue. Car was returned back to me in excellent condition.

BMW in Annapolis provides excellent service and you quick service. The facility is very clean. The personnel are very friendly and accommodating. They treat you in a friendly matter.

BMW of Annapolis is phenomenal. From us finding a car we lived on line, to our outstanding sales person Andrew to the best service contact ever, Jane, I can?t say enough how accommodating and easy they have made this purchase and follow up.

The staff at BMW of Towson was so helpful and professional. They were never pushy in their customer service which I appreciated having had bad experiences at other places before. They answered the many questions I had and were so patient with my slow decision making. I was also buying a used non bmw car but I felt that they treated me like I was buying the most expensive bmw. Impeccable customer service! Thanks to Donelle and Blake!