New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near Merrifield, VA

Simple process - gave me a very aggressive and fair offer for my X5 - buying process was easy and I got my car right away

Sarina has a wonderful customer service. It has been a pleasure working with her. I wish her all the best.

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.

This was my second time buying a car from Ron Askew at BMW of Silver Spring, and once again, the experience was outstanding. He made the entire process of purchasing my 2024 BMW X4 smooth, stress-free, and enjoyable. Ron Askew is knowledgeable, patient, and genuinely committed to making sure you drive away happy. I truly appreciate the attention to detail and the top-notch customer service. If you're looking for a premium experience that matches the quality of the BMW brand, I highly recommend working with him at BMW of Silver Spring. I’ll definitely be back for my next BMW!

Excellent and very professional. I called to inquire about a 2107 BMW 750i, sales dude was great. I went rhe next day, met with Miguel and he made sure the process was smooth and pressure-free. I will definitely return to buy again!

Tasha in the service dept is the absolute best. She is the only reason I come to bmw sterling

I could not recommend this dealership enough. The customer service at this dealership is second to none. Everyone I interacted with, from the front desk to the service team was professional, friendly, and incredibly efficient. They exceeded all my expectations every time. My Service Advisor, Mauricio has a high caliber of professionalism, incredibly attentive to my needs, and answered all my questions thoroughly. It is particularly noteworthy that the Service Manager, Carlos is recognized for creating a comfortable environment for customers, making them feel valued and at ease during their visit. Carlos provided a personal and human touch of kindness that goes a long way. He exhibits the natural ability to understand and feel what his customers are experiencing, and are able to meet their needs effectively….making what was a stressful process seamless and pleasant.

My Service Manager, Julie Wharton, is the best Service Manager I’ve ever had, at any service center with any brand of car. Professional, cheerful, effective.

James Obrian is very knowledgeable and familiar with his inventory! This store has huge inventory and they are all price protected!! Love their buying process!

Exceptional Service: Above and Beyond BMW Sales Experience Outstanding experience with Nate Vitek at BMW, who transformed a potential vacation disaster into a seamless car-buying experience. His proactive problem-solving and customer-first approach included delivering my new BMW 550e directly to my Outer Banks vacation rental and collecting my trade-in, all while handling paperwork remotely. Nate's superpower is his extraordinary ability to devise innovative solutions that prioritise customer convenience. His exceptional service began with our first interaction, where he immediately distinguished himself from other dealerships through his prompt, detailed responses and multi-channel communication approach. What truly sets Nate apart is his ability to identify and solve complex logistical challenges. When learning about my stranded situation in the Outer Banks, instead of seeing obstacles, he envisioned solutions. He orchestrated a comprehensive plan that included: Remote paperwork processing and financial screening Coordinating delivery of the new BMW 550e to my vacation rental Arranging collection of my trade-in vehicle Timing everything perfectly before my rental checkout His proactive communication style kept me informed throughout the process, utilising both email and text messaging to ensure I was comfortable with every step. Rather than allowing my vacation to be disrupted by car troubles, Nate's innovative approach enabled me to enjoy my holiday while he handled all the complexities of the car purchase. This level of customer-centric service demonstrates not just professional excellence, but a genuine commitment to customer satisfaction. Nate transformed what could have been a highly stressful situation into a remarkable buying experience that exceeded all expectations.

Great and speedy service Solved all my needs Provided good safety recommendations for next round

Nothing but excellence. My salesperson Mike Farzam is a wonderful person, knowledgeable and professional in every way. This is my third or fourth car purchasing with Mike.

Steve and Rob at BMW Rockville do a fantastic job! They made the entire purchase experience smooth, professional, and hassle-free?nothing like the typical dealership experience that most people dread. Their approach was straightforward, respectful, and customer-focused. If you?re looking for a seamless car buying process without the usual pressure and stress, I highly recommend working with them.

We had an excellent customer experience. Salesperson made use our needs were met and to our satisfaction. I highly recommended this place to all. Thank you.

We recently acquired a 2025 BMW i4 x-drive at BMW of Fairfax, VA and are very happy with it. The first day we worked with Darren Andre and did a test drive and he very thoroughly and patiently answered all our questions about the car. Clearly, he knows a ton about these cars. Then, a couple of days later, we did the sales process with Jordan Warnecke. Both were very professional and knowledgeable and took their time to explain everything. The sales process with Jordan went very smoothly and was hassle free. He quickly determined our preferences and laid out our options and discounts available to us. He was courteous and efficient. When I took delivery of the car, there was a pouring thunderstorm, but he made sure I understood the basic controls of the car so I could get home safely. And he later followed up with a second session to explain the car controls in more detail. Based on my experience, I would highly recommend BMW of Fairfax to others.