New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near University Park, MD

Had exceptional service and would highly recommend this dealership. Our service advisor Julie was just wonderful even though it was an extremely busy day.

Customer Service provided by our salesperson, Sorabh was excellent and very helpful in our questions on the car that we were interested in. He walked us through the tech applications and was very helpful after our purchase.We had a great experience in buying the car here.

I brought my BMW in for an oil change. It?s been a year since the last change which is what they recommend. I put less than 5K miles on it in a year. Everything went well with my service writer and the repairs. My only complaint is I had an appointment and it took slightly over 2.5 hours! I knocked the facility because they have the service department in a temporary area. The customer lounge seats are low, well worn and uncomfortable.

Great experience thanks to David and Latasha they were awesome from start to the end

Engine light came on and my service technician Latasha responded and got me in for service.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

Good experience checking in . Good customer service, friendly and feedback. Professional and great car service.

I want to recognize Donte for his amazing customer service. He?s always a joy to work with?professional, personable, and consistently goes above and beyond. Over time, he?s become my trusted advisor when it comes to anything with my BMW. I actually drive an hour to work with him, even though there?s another BMW dealership just 10 minutes from me. That?s how much I value the experience he provides. Donte truly makes the difference.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

Our salesman, Mr. Harold was excellent!! Very professional and most of all pleasant. He definitely had our best interest at heart. There was no rush and wasn?t pushy! Would definitely purchase from this place again

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

The service and attention at the Rockville BMW is wonderful. The process was pleasant, from selecting and test driving the car to the financial process. Easiest car buying experience, the AutoNation no haggle motto made everything transparent. Would absolutely purchase another vehicle from our client advisor, Brian Yuen and will recommend friends/family going forward as well.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

My service advisor, Devon, was both knowledgeable and helpful guiding me through. He is Great!!!

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

I have been to this dealership for service in the past and it has been wonderful each time. Customer service is always courteous and friendly.