New and used 2025 BMW i5 for sale near Friendship Heights Village, MD

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

I had an absolutely outstanding experience purchasing my vehicle thanks to Christian and Anton. Christian, my salesperson, was incredibly knowledgeable, patient, and genuinely invested in making sure I found the right car for my needs. He made the entire process feel relaxed and pressure-free, which I truly appreciated. His professionalism and friendly demeanor set the tone from the moment I walked in. On the finance side, Anton was just as impressive. He walked me through every detail clearly, answered all my questions. You can tell he cares about doing right by his customer. Not just closing a deal. Together, Christian and Anton made what can often be a stressful experience feel smooth, transparent, and even enjoyable. I can?t recommend them highly enough!

I want to remark on the exceptional, service I received at Rockville BMW. I recently decided to go from a 350 GLE to a second SUV. I test drove Porsche , Volvo, Mercedes, Audi and Range Rover. All outstanding cars. My top two choices were the Mercedes GLC and the BMW X3. I did a lot of research comparing both automobiles and found both to live up to the standards of German engineering. The service that I experienced at Rockville BMW was top-tier. I did not wander the showroom without being acknowledged. More than five people asked me if I was being helped, directed me toward refreshments and made sure that I was seen. My sales professional was Mike and he arranged my test drive efficiently and made sure I was comfortable for my test drive between the X1 and X3 automobiles. The care I received from beginning to end was outstanding. And the showroom is immaculate and I look forward to going back for service appointments. I did not feel pressured at all by Mike and it was a wonderful car buying experience. Every person I spoke with treated me respectfully and I look forward to a long-standing relationship with Mike as our professional contact at Rockville BMW. He went above and beyond in care and earning our trust.

Annual service of my X3M estimate to complete was 2.5 hours. Time to complete, 2.5 hours. Work performed well. Loaners available for more involved services. Not needed this time. Nice waiting area, but the leather chairs were quite uncomfortable.

At arrival's to my appointment I got warm welcome with big smiles like a big happy family. Right away car been processed to go in the shop. Right away I was told to go to the car loaner desk. It was very nice and smooth going into service area where everyone eager to help.

Excellent communication, knowledge and assistance... made the buying process painless! I will do business again with BMW Rockville and recommend them.... they are the biggest BMW dealer in the region.

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.

Very prompt and professional service. I was kept informed of the issues and timeframe for completion of the service.