New and used 2026 BMW i5 sedans for sale near Silver Spring, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

Ron Askew went above and beyond to help me get the exact car I wanted. The vehicle had to be built and shipped, but Ron kept me informed throughout the entire process. His communication was clear and consistent, and he made sure there were no surprises on delivery day. The whole experience was smooth, professional, and stress-free. I truly appreciate his dedication and highly recommend working with him if you’re looking for exceptional service!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

Great customer service, very professional and polite. Highly recommend. I was able to get my service in time quickly

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

We recently purchased a car with the help of Ron, and it was truly one of the best car-buying experiences we’ve had. Ron was friendly, professional, and never pushy. He listened to what we needed, answered all our questions clearly, and made the process smooth from start to finish. What stood out most was how attentive and considerate he was throughout—from our first visit to the final paperwork, he made sure we felt comfortable and informed at every step. We’re very happy with our purchase and highly recommend Ron to anyone looking for a helpful and easygoing salesperson.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

I just purchased a BMW iX xDrive50 from BMW of Catonsville and had an amazing experience with Jae Lim. He was professional, patient, and very knowledgeable, making sure I understood every detail about the car. Jae even let us test drive the car twice so we could feel completely confident in our decision. The entire process was smooth and stress-free thanks to him. If you’re looking for a great car-buying experience, I highly recommend asking for Jae!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

I recently purchased a 2026 BMW X3 M50i from Sterling BMW, and I couldn’t be happier with the experience. From start to finish, everything was handled with professionalism, transparency, and genuine care for the customer. I had my heart set on a very specific build, a black-on-black X3 M50i with the 21” M wheels and Sterling BMW had the exact vehicle I wanted in stock. Before even stepping into the dealership, I worked with Sepehr via phone and email. He was incredibly accommodating, responsive, and willing to work with me to get a deal done. We went back and forth on numbers, and to my surprise, we were able to reach a fantastic agreement before I even arrived in person. When I visited the dealership, the experience was just as smooth. Sepehr welcomed me, and we continued the negotiation face-to-face. What I really appreciated was the collaborative approach, instead of the usual high-pressure back-and-forth, it felt like we were working together to land on a fair, workable deal that made sense for both sides. The process was efficient, straightforward, and exceeded my expectations. Driving home in the exact X3 M50i I wanted, knowing I got an amazing deal, was the perfect ending to an already outstanding experience. If you’re in the market for a BMW, I highly recommend Sterling BMW, and ask for Sepehr. He made the entire buying process easy, enjoyable, and truly rewarding.

Good service. Just had to wait a while when I went back a send appt to get a light bulb replacement when it came in. Two hours seems long. Was on my lunch break from work.

Thanks to Julie the service contact at Sterling VA, she was professional and client oriented.

Very prompt and professional service. I was kept informed of the issues and timeframe for completion of the service.