New and used 2025 BMW iX SUVs for sale near Franklin Farm, VA

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

Great service and completed the buying process in a few hours. Great experience and they spent a lot of time explaining every feature of the X3.

Services were performed professionally but took a bit longer than estimated. Parts prices seemed high…not sure if tariffs played a part of it.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

Sarina, my advisor did an excellent and outstanding job with helping me with my services.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

The service and attention at the Rockville BMW is wonderful. The process was pleasant, from selecting and test driving the car to the financial process. Easiest car buying experience, the AutoNation no haggle motto made everything transparent. Would absolutely purchase another vehicle from our client advisor, Brian Yuen and will recommend friends/family going forward as well.

Was handled well. All questions answered. Asked for a service that would Have been a duplication. The caught it..waiting room is comfortable and they provide a service to get you home.

No issues great service did not have anything to complain about. Sales and financing all one place fast and friendly service. Hope to return and buy again

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

CANDICE FRISBY Was most knowledgeable and courteous. Gave me 5 stat service and made sure my service was done on time and as expected.

Very prompt and professional service. I was kept informed of the issues and timeframe for completion of the service.

Great experience as always. I’m very happy with the service. Seamless and flawless. I also really enjoyed my electric loaner (BMW i4).