New and used 2026 BMW iX for sale near Silver Spring, MD

At arrival's to my appointment I got warm welcome with big smiles like a big happy family. Right away car been processed to go in the shop. Right away I was told to go to the car loaner desk. It was very nice and smooth going into service area where everyone eager to help.

I had an absolutely outstanding experience purchasing my vehicle thanks to Christian and Anton. Christian, my salesperson, was incredibly knowledgeable, patient, and genuinely invested in making sure I found the right car for my needs. He made the entire process feel relaxed and pressure-free, which I truly appreciated. His professionalism and friendly demeanor set the tone from the moment I walked in. On the finance side, Anton was just as impressive. He walked me through every detail clearly, answered all my questions. You can tell he cares about doing right by his customer. Not just closing a deal. Together, Christian and Anton made what can often be a stressful experience feel smooth, transparent, and even enjoyable. I can?t recommend them highly enough!

I dropped my vehicle off the night before my service appointment. I wasn't offered a ride back home but when I asked about it the service adviser arranged one. Would have been nice to have been offered a ride without asking. The next day I received a call mid-morning from the service advisor giving me an update on my vehicle. They told me it would be ready around 3:30pm. I asked how late I could I come in since it was a work day but that I may be able to come earlier. I got there around 3pm and it wasn't ready yet. I waited an hour for them to finish it up. After having dropped my car off the previous day and it sitting there all day, no work had been done on it. I still had to wait an hour. I could have saved a bunch of time and energy by just coming in with my vehicle during the day and waiting the hour. The service was fast, but the lack of communication made the experience inconvenient. I gave 5-stars anyway because it's overall a minor critique, but it'd be nice to give accurate time estimates or none at all so I can better plan my day accordingly.

Great place to get your car serviced, extremely helpful and professional. Anyone who's had a BMW knows the downside of going to the dealership, you'd best have your wallet in hand when you do. That said, they fix the xxxx out of what's wrong and stand behind their work. Can't think of anything better to say, would that my other (non-BMW) cars were eligible for this kind of service experience.

I want to remark on the exceptional, service I received at Rockville BMW. I recently decided to go from a 350 GLE to a second SUV. I test drove Porsche , Volvo, Mercedes, Audi and Range Rover. All outstanding cars. My top two choices were the Mercedes GLC and the BMW X3. I did a lot of research comparing both automobiles and found both to live up to the standards of German engineering. The service that I experienced at Rockville BMW was top-tier. I did not wander the showroom without being acknowledged. More than five people asked me if I was being helped, directed me toward refreshments and made sure that I was seen. My sales professional was Mike and he arranged my test drive efficiently and made sure I was comfortable for my test drive between the X1 and X3 automobiles. The care I received from beginning to end was outstanding. And the showroom is immaculate and I look forward to going back for service appointments. I did not feel pressured at all by Mike and it was a wonderful car buying experience. Every person I spoke with treated me respectfully and I look forward to a long-standing relationship with Mike as our professional contact at Rockville BMW. He went above and beyond in care and earning our trust.

They always get my car out quickly every time I come. I was able to get a loaner car this time which is extremely helpful. Everyone is friendly and helpful especially Julia Wharton. Thank you for all your assistance.

Excellent communication, knowledge and assistance... made the buying process painless! I will do business again with BMW Rockville and recommend them.... they are the biggest BMW dealer in the region.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Quick and painless. Jae Lim was very knowledgeable about the vehicle and services BMW provides.

Wiley provides at your own home! He is outstanding at his job. He can service almost any problem! He is a true professional.

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

We had a great experience at this dealership and Jae Lim, our salesman ,was very helpful and a great person to work with.

In and out. Friendly staff and knowledgeable about the brand. Thank you so much. Great job washing my suv as well after service. Will return for future repairs.

Schedule an oil change on Tuesday they said I can come the next day. When I got there they said it was a a 2 to 3 hour wait and it was. They kept me informed throughout the whole time. They sent pictures and a video and before you know it the car was ready. They had complimentary chips and drinks just in case you felt hungry. And I like to think corporate for the coupons that was a major plus. Thanks.

No issues great service did not have anything to complain about. Sales and financing all one place fast and friendly service. Hope to return and buy again

Dealing with Joe Feng was a breeze and was honest and straightforward. Great experience and was in and out in about 1.5 hours

It was a great experience. My client adviser Jae was very knowledgeable and friendly. He went through everything what I need to know about the vehicle.