BMW Palm Springs provides top class support and service.
by Bertil54 from DealerRater.com
December 3, 2018
4.8 (381 reviews)
Since moving to Palm Springs in 2013, BMW here has provided excellent service and advice regarding my leased 428i Convertible. On May 5, client adviser Phil Meyer finalized the transition to a new lease for a 2018 430i Convertible. Phil provided solid and valuable advice during the past couple of months as we explored models and specific options regarding a new car/lease. Thanks to Phil???s engagement I am already driving a gleaming, new 430i. Kevin Rock took care of the paperwork and Lauren Wall gave a lesson on car features.
Michael hit it out of the park! Love my 430i Gran Coupe! He's awesome! Everyone is so professional & nice. Jennifer Hutchinson was awesome with her explanition of the workings of the car ;-)
Michael Pope and Regina Tharpe are ABSOLUTELY INCREDIBLE! I went to several BMW dealerships prior to Palm Springs and always left feeling passed over, rushed and generally ignored??? not the case with Michael Pope and his amazing team. After such a rare, great experience, I will not work with anyone else. I myself come from 10+ years in customer service and Michael is the epitome of professionalism and understanding. And Regina was so knowledgeable and patient. They should get a raise! Thank you Michael, Regina and the entire Palm Springs BMW team!
I went to BMW of Palm Springs for the first time last week. They did an oil change, took care of a recall and did a detail on our 11-year old BMW. I have never received better service anywhere. Chris was on top of the work, he gave regular updates of the progress, and he was very curtious. And the price for all the work was very reasonable. Benji did the detail. I did not think that he could get the water spots off of the car. We park our car in the driveway and the sprinklers have been hitting it everyday for a year. But Benji did it! The car looks like a brand new one! I will definitely be going back for all of the servicing of our car. .
Very good service.. She was the only one who understood that I did not feel comfortable driving the car over 125 miles with the check engine light on. The 2 men I spoke with just brushed me off like don???t worry about it little lady. Very poor customer service from those guys.
Best customer service ever! This dealership is TOP NOTCH! Everyone greets you with a smile and is welcoming. I worked with my Mike Pope and there is absolutely not enough words for me to even begin to thank him. He is the most personable and friendliest guy I've ever met. He truly is a genuine person and the dealership is lucky to have him. He is not just out to make a sale. He truly cares about the customer and helps you find exactly what you want. I HIGHLY recommend him to anybody looking to buy a BMW as well as this dealership, it is the absolute best, hands down! So glad I came here for my first "beemer"!
Just picked up a sweet 2014 4 series convertible and couldn't be more happy with the experience! We'll worth the drive for the car I wanted. Thanks to Karen for being on the ball and having everything set up for me when I drove in from SAn Diego and to Jovana for the extensive overview of the car's features. Doug in finance was friendly and professional. Overall a great experience!
I was very impressed with my experience from start to finish. Nick Alexander was my salesman and he was fabulous. He was very patient and extremely knowledgeable and answered all of my questions. He made the process very easy and stress free. Jovana Salazar was my Genius that helped me learn how to work the technology that came with the car. She was fabulous, came to my home and synced the garage opener.and answered all of my questions numerous times. I would definitely recommend BMW of Palm Springs to anyone who is looking for a BMW.
We found additional vehicles that are close to your year range.
Superior customer service. Michael, Justin and Sandra made our selling/buying experience a breeze . No high pressure sales, made you feel like family. We highly reccomend this dealership and will do business with them again in the future.
2018 BMW M4 Base Review
So much fun!!
by John TFC from UK
December 30, 2018
5
These cars strike an unbeatable balance with regard to, performance, reliability, price, a manual gearbox, looks and practicality. I love my competition model, it's astonishingly fast, has handling near the limit that's exciting but predictable. MPG is way better than the old V8 and the competition cars sound great, combine this with the slick manual gearbox and you have a fabulous drivers car.
I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil and I was done in 2 hours at no cost to me. Shuttled me to a coffee house, I relaxed while they took care of my car. Provided a full report on all points checked on vehicle. Fast, effecient and honest. What more can you ask for!
2018 BMW M4 Base Review
For the money it’s really not worthy
by Samcam985 from Tarpon springs, fl
October 25, 2018
3
Traded 2017 Jaguar sport suv for bmw M40i series & it is totally disappointing. Doors are flimsy, cheap & hollow. Interior leaves much to be desired: controls ok. Computer system doesn’t always work- it crashes & restarts for no reason. Sad I purchased this vehicle.
It is fast that’s a Good thing!
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