New and used 2025 BMW X1 SUVs for sale near Millis, MA

Thank you Ahmed for your professionalism and assistance. Almost 1 year after I purchased my car with Ahmed, he still follows up and even helped me during my latest maintenance appointment....That's what I call continuous and AWESOME customer service!!! "Shokran = Thank you" my friend.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

My service tech Theo was great! The dealership swiftly had me pull my car in for an unscheduled recall item ( i scheduled it from an email that i received about the recall, but they didnt notify the location). Everyone was very helpful and kind. Great experience even though it was a free recall service and i didnt even purchase the car from them😀.

The sales team was easy to work with. The car was waiting for me to test drive when I arrived. Given the current Corona virus crisis, everyone was wearing face masks and hand sanitizer was everywhere to be found. Everyone was kind, courteous, and patient. The finance team made everything straight forward, and we were able to conclude our business and purchased the car in a very short period of time. I'm very satisfied with our purchase experience, and would recommend this dealership.

Was provided a temp replacement car while my car was being serviced. Prompt attention to problems and when problem was not validated, I was not charged for the troubleshooting. Very professional in everything they do.

Great service, timely and very responsive. Thanks. Nothing more to add. Great service, timely and very responsive. Thanks. Nothing more to add. Great service, timely and very responsive. Thanks. Nothing more to add.

I can’t say enough great things about Hadi Islami. This is my second time purchasing a BMW from him and the experience was seamless. Hadi is honest and professional and a pleasure to work with. Wouldn’t buy a car from anyone else !!

Best BMW dealership I’ve been to for service. And Brett from service is the REAL MVP‼️🙏🏾🤝. I highly recommend Herb Chambers BMW truly the best dealership experience

I was very happy with my service. It was quick,professional and informative. Ethan was very easy to deal with

I could service closer, but I willingly drive 45 minutes to this dealership because it?s worth it on every level. The team is terrific, facilities are spacious, clean, and have plenty of room to work via Wifi.

No pressure transaction. Our salesperson Kyle was a pleasure to work with. Highly professional and highly recommended. Would certainly consider this dealership for another purchase in the future.

Excellent customer service by Carlos Vasquez with clear communication and detailed, informative explanation of all necessary repairs. Work was done very well, all problems were corrected. Lyft ride to and from my house - while my car was kept overnight - was very helpful.

Very positive.Large dealership with many cars to choose from. Receptionist was very pleasant and helpful. Sales Manager was welcoming as was my Salesman. I would not hesitate to recommend this dealership.

Had my first visit to service department for an AC driver's side blower malfunction. I arrived while they performed an inspection and then attempted to address the issue. Strangely enough, the blower worked when they checked. Staff were professional, friendly and courteous.

Brought my X3 in to troubleshoot the parking assist feature that was showing an error code. Ethan, as usual, was friendly, efficient, and knowledgeable. He let me know upfront the the problem is usually a sensor that was damaged. He was correct? Looked like a rock from the road hit it. As it wasn't a defect it would be an out of pocket cost. Ethan got the cost down as low as he could. Every time that I have brought the car to BMW of Shrewsbury I have been extremely pleased. I continue to use them as my " go to" BMW dealer.

Since the 90’s I have owned 5 used BMWs. Once you drive them you don’t change horses. I have been bringing them for service there since 2009. Great service and no need to wait for parts as in other garages. They are stocked. And they treat the earlier models (older) BMW customers as well as they treat someone who is either buying a brand new one or has a new one. They run the cars through the wash when finished and wipe down the interior and vacuum - and it is a very classy touch. The wifi is strong so you can get work done when you are waiting for a repair. It’s painless.

Not sure why all the poor reviews, but I have had nothing but positive experiences with this dealership. As for someone that has had many, many cars in my lifetime, buying my 3rd BMW was a no brainer and this store seemed to have more stock of certified cars than any other. Ill always gravitate back to a Herb Chambers, since I bought two Lexus from the Sharon store and had a great experience with their sales and service (although I would never by another Lexus, but thats a different story). Herb Chambers dealerships are all about exceptional customer service and great relationships for the long term which is what I like. From start to finish, this dealership had great communication from online, text and in person and Ahmed, my sales person was exceptional, friendly and professional and I could not ask for anything better. Great service, great people and quality cars , I would highly recommend this dealership. The location is not ideal, and it is a smaller dealership with mostly cars in the showroom, but they do an excellent job.