New and used 2026 BMW X1 xDrive 28i for sale near Chevy Chase, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

CANDICE FRISBY Was most knowledgeable and courteous. Gave me 5 stat service and made sure my service was done on time and as expected.

Great experience as always. I’m very happy with the service. Seamless and flawless. I also really enjoyed my electric loaner (BMW i4).

Excellent professionals at this location. They know what they are doing for sure and make it smooth

The Sterling Service center always exceeds my expectations. Always happy to see Tasha who take great care to go above and beyond every time I’m there.

I’ve been to a few BMW dealerships for service on this and other vehicles. As with any dealership experience, it pays to use a single service advisor versus taking whomever you can get. The experience is best if you can develop some kind of rapport with a single person. Dealership service experiences are generally just ok and Sterling can be hit or miss as well. Some things are not great - it’s almost impossible to get a human on the phone, the check-in system is confusing; you’re supposed to wait in your car for someone to come to you, but you end up sitting there so long you wonder if anyone notices you’re there and if you approach any of the service advisors at their desks, they send you back to your car. But if you can get someone on a good day and get on their good side, the service can be better than average. I’ve had better than average experiences with Julie and Sarina if you want to start with them.

The service and attention at the Rockville BMW is wonderful. The process was pleasant, from selecting and test driving the car to the financial process. Easiest car buying experience, the AutoNation no haggle motto made everything transparent. Would absolutely purchase another vehicle from our client advisor, Brian Yuen and will recommend friends/family going forward as well.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Was handled well. All questions answered. Asked for a service that would Have been a duplication. The caught it..waiting room is comfortable and they provide a service to get you home.