Used 2022 BMW X3 xDrive30i for sale near University Center, VA

You get the highest score only because of Latasha Huffman. She is very attentive and listens to the customer. She took great care of me and my daughter. She goes above the norm. Great asset. Ya’ll’s customer service went down hill. I came when they had hot chocolate cookies and really cared. Don’t know what happened to y’all. Look at Acura Honda in Chantilly if you care to know what great customer service is. And treasure workers like Latasha

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

My service advisor always gives the best service!! Suppled me with a loaner and updated me every step of the way! I love the detailed service video too!!

Great car love bmw very reliable never had any mechanical problems great in the deep snow Excellent acceleration Handles and drives like a sport score

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

its really a amazing when i sit on seat then i realize like a king so i will recomend to everyone which they want to live luxurious life or resemble like a king

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.

I worked with Bear for the majority of my purchase and was very pleased. He was professional and knowledgeable. Sean was also very responsive and reasonable.

Service Manager was excellent at communicating status with me. He kept me up to date with regular calls and helped me solve the issue I was having.

I purchased my vehicle from AP And it was one the the best experience I’ve ever had!! Edward Salmon went above and beyond to make sure I got what I wanted and was so helpful with the whole process, purchasing with AP you won’t be disappointed!!!!

My experience at Koons dealership with Mr Williams Chicas was excellent. He was very professional, he informed me about all I wanted to know about the car I was getting. He I wanted an specific Color and he did an excellent Job to find the Car that I wanted. Everything he did was outstanding 👏. Thank you so much. I am so grateful and satisfying with his outstanding service and Job. I am so happy with him thank you. Yanira Rodriguez.

Our sales rep, Mazen, was wonderful to work with. He found us the perfect car and we love it. Our new 2022 Nissan Rogue is beautiful and we love it. Mazen and the team at Brown’s Nissan were great to work with.

Simple process - gave me a very aggressive and fair offer for my X5 - buying process was easy and I got my car right away

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

The way car buying should be!

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

Always enjoy my service at sterling Bmw I can always get in and out without delay

ALI IS THE BEST, HE GOES OVER DETAILS ON YOUR VEHICLE. HE IS VERY HONEST AND POLITE, I WILL RECOMMEND HIM TO ANYONE. WHEN I CALLED FROM THE RECOMMENDATION OF A FRIEND, WE ANSWERED IN A VERY PROFESSIONAL WAY AND HE DEFINITELY EXCEEDED MY EXPECTATION.

Our service manager was awesome. She kept us informed the entire time and listened to what we wanted done and what we did not want done

Superior service with Julie!!! I also had a great experience with the car loaner folks. They called me promptly to let me know I left something in the trunk and held it for me until I could return for it.

Julie is always extremely helpful with accurate reliable information, timing, and pricing. The service loaner desk is a real time saver for extended services.