Used 2023 BMW X3 xDrive30i for sale near Bethpage, NY

5 stars for a 5 star overall experience. Alex is incredible to work with. He is kind, attentive and knowledgeable. This was my first time at this dealership and the transaction could not have been smoother. It was truly a pleasure. I am so grateful I got to work with Alex and I am loving my new car. Bravo Alex!

Service by advisor Jaime Gonzalez and team for 2023 X1 scheduled 20K work was attentive, timely and complete. Tires replacement was recommended with even 4mm wear (with 2 mm bald tire warning for follow up) and this appears to be driven by the dealership legal team, who previously and separately at their sibling dealership refused to mount my new owner-provided Tire Rack tires on my 2019 Mini Cooper, which I found to be aggravating and dissatisfying. Hoping to get 30-40K out of my current BMW OEM tires (for which Jaime provided a replacement quote) and to continued excellent service by BMW of Darien.

I wanted to write a review to simply say what an amazing car salesman and overall person Lance Kovar is. He is truly honest and has his customers best interest at heart. I have searched for several BMW's and always return to Lance because of his great spirits.

I want to commend Bernice Hunter, a sales representative at Ray Catena BMW of Westchester , in White Plains, New York on assisting me on my recent purchase of a 2018 BMW X 3. Her professional knowledge of BMW vehicles and products made my experience enjoyable and stress free. I would highly recommend Bernice Hunter, to anyone interested in buying a BMW vehicle.

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

I purchased a new vehicle. My BMW rep was Luis Reyes. I have been buying new cars for many years. Working with Luis was the best overall experience I can recall. Always available, knowledgeable and courteous. I have had post sales interactions with him and the same high level of attention and courtesy was extended to me. Thank you Luis!