Used 2023 BMW X3 xDrive30i for sale near Colmar Manor, MD

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

We have just leased our third Lexus from Lexus of Rockville and our salesperson, YK Oyefusi. YK has always giving us outstanding service and attention. His upbeat personality and energy makes him a joy to work with. He has made the pain of car buying easy and less stressful by taking note of our likes, dislikes and budget. The whole team that we worked with make you feel valued and we really appreciate that. We could have gone anywhere, but when we thought about it, it only made sense to go back to YK and the folks at Lexus of Rockville.

I had a wonderful experience with Mamta Vohra. She guided me through a very long process with charm and grace. I finally ended with a lease agreement on a new car. Not at all the way I imagined. Thank you Malta.

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

I recently purchased a 2022 Lexus LS500h AWD trading in my 2022 LexusLS500 Luxury. The vehicle I bought was a L-certified fully loaded with 3,500 miles and the one I traded was having just 8,690 miles. I was upgrading mine since the LS500 was deeply depreciating almost 50% in less than a year for no reason. I experienced a flawless dealing and transaction from beginning to end. I did my business with them after my intense nationwide search. I was offered retail price range for my trade-in and the best price available nationwide. I can’t be more happier. My sales person Mr. Mail and Dorg were incredible, honest, sincere and proactive through out and finance person Mr Azad was the best finance manager I ever met so far for my various purchases in my life. They truck me the car I purchased and picked mine from Tennessee within 48 hours once transaction executed. From my experience, I highly recommend them to anyone without any hesitation.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Excellent experience and exceptional customer service (Jay). They diagnosed and resolved my issues. Very happy with my service.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

BMW Sterling was a great experience. Our advisor “ Mauricio” was incredibly impressive, professional and gracious. He understood our needs and performance our our x1 was out standing. The car wash at the level of a the end of a professional retailer. Our best experience ever.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

I was in the market for a new vehicle and found Ourisman Honda of Laurel very easy to work with over email/text unlike other dealerships. They were able to provide me with a written detailed cost of our final agreed upon price which saved me time once I got to the dealership to complete the purchase. Some other dealerships were not willing to put anything in writing or weren't very timely in their responses. I also had the best sales rep, Chuka! He was very knowledgeable about the vehicle and I did not feel rushed or pressured during my test drive. On the day of my purchase he was there to greet me and help me through the process. He even so kindly asked if he could help move the process along by moving my belongings from my old vehicle to the new vehicle which he very meticulously put in the same place. That was a big help and saved me time while I finished up the paperwork. He has also been very responsive in answering follow up questions I had after the vehicle purchase. Highly recommend buying a vehicle here and ask for Chuka!! He goes above and beyond!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

By far the best experience I have had purchasing a vehicle. Brian was amazing and answered all my questions and explained the X3 to me in detail. I highly recommend this dealership and especially Brian

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

I was taken on time, explained about the wait time for my service, and service was completed as explained. I was totally pleased with my service.