Used 2023 BMW X3 for sale near Roselle, NJ

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Peter Kessell was excellent to deal with. He is very professional, knowledgeable, easy to talk to and likable. He responded quickly to question and followed up on the status of our new ordered vehicle. When received at the dealership he contacted us timely and the transaction process was quick, pre prepared, accurate and without issues. He presented the car to us and gave us a good understanding of the features in the car. These new car have many features and Peter was very knowable and explain them quickly and easily to understand. I can’t say enough about how Peter treated us and recommend him very highly. If you are looking for a great sales representative ask for Peter Kessell.

My husband and I were shopping a lease program to fit our budget, location, and mileage needs. Jose Valdez was one of the most kind, knowledgeable, and welcoming sales representatives that answered all of our questions and went above and beyond to secure our confidence. He helped us feel comfortable with our lease choice and maintained an open door approach to any future questions or concerns going forward. The experience was stress free! I highly recommend Jose as trustworthy, and honest. My husband and I purchased a lease, and feel comfortable contacting Jose for future leasing programs or potential vehicle purchase from this dealership, BMW of Manhattan. Thanks Jose for taking the best care of us! Kudos!!

Great BMW dealer. Feels more low key than bigger dealers and you get really good service. I worked with Victor when we bought an X3 and would highly recommend him. Not a lot of pressure and easy to work with!

I was so appreciative of the entire staff at Park Ave BMW, namely Betul, Chris, and Ralmy at the body shop! They worked so well with my insurance company to ensure a smooth process, always kept me up to date as to what was going on with my vehicle repairs via text message and calls and having a loaner car available for me was a LIFESAVER!!!! This crew is by far the BEST I have ever come across! I loved the service here so much I'll probably purchase my next BMW through them too! Seriously, the easiest and most stress-free process I've ever had at a dealer. Thank you!!

Was amazing you guys rock and we love Larry in a service department. He is always on top of everything because of him we start buying BMW best decision We have ever made never going back to another cars. Thanks wish you guys at Park Avenue BMW all the. Success in the world and we mean it

This was the best car buying experience I have ever had. Daniel Pieroni was excellent to deal with. I bought a lightly used vehicle that was exactly what my wife was looking for that we could not find closer to home. Despite being in St. Louis, MO and Daniel being in NJ, he made me feel comfortable enough to buy the vehicle without seeing it first. He sent me pictures and immediately answered multiple questions I asked. He also went above and beyond to have some minor scratches treated so the car arrived looking practically brand new despite being 3 years old with 17k miles. I would buy from Daniel and Park Ave BMW again in a heartbeat. It was painless and efficient as well as a pleasant surprise to deal with an honest, trustworthy car sales representative.

I cannot say enough about Park Ave BMW Service. Best service I have ever received. Claudio the Service Manager is an outstanding Employee for this facility. He is qualified, polite, and a pleasure to deal with.

Really appreciated the process with Brad. Emailed back and forth about the final price of the car and just had to go in and do paperwork and pick it up. Highly recommend working with him - ask for Brad if you're going with this dealership. The only issue we had was with Heather, the Finance Delivery Specialist. We hadn't gone over the registration with anyone and when we told her that we had our own plates, she got very flustered and quite annoyed at us. She told us in a huff that she had to do the paperwork all over again. We then just asked about the financing term length and she snapped at us saying "I can't change that. That's set." Not only could she have been nicer, I'm pretty sure if we said we want a shorter financing length, we can do it. She just made it feel like we were wasting her time. Would not recommend working with her at all. Overall, really liked how thorough and great this dealership was. They made sure we understood all the aspects of the car and Brad was helpful and patient with the process.

I had a positive experience at this Mercedes Benz dealership. This is the 2nd time I have leased a vehicle from them. Henri Sabar assisted me and did a phenomenal job. He was very professional and explained everything to me along the way. Joe helped me with the financing aspect of the process and he did a great job as well.

I went to Roxbury with one car in mind. I ended up leaving with a better car and a better deal! The service here was impeccable. They worked along with me to make sure I got what I wanted at the price I wanted. Erik made the sales experience easy and enjoyable. He was available every step of the way. Even after my purchase he has still been an asset by answering any questions or concerns that I may have come up. This has been the best car purchase experience I have ever had.

This is my second purchase at this location. Originally I purchased a pre-Owned vehicle in 2012 .I was very pleased with the purchase and the staff, as a matter of fact I felt it couldn't get any better.Boy was I wrong. Nick Di Bernard was awesome he went above and beyond my spectations. He was courteous professional and stood true to his word. I'm so happy with my 2014 Grand Turismo...Thanks Nick for creating a" miracle" and Jeff(aka Barry White) for making the finalization so smooth.

I just purchased my brand new Toyota Camry last week, and let me tell you what an experience! I did my research of dealerships because I've never had a Toyota and Star Toyota was one of the top listings. I submitted an internet inquiry via their website and was contacted within minutes by a woman named Nicolette who works in their internet sales department. She was personable, sweet, and very paitent with me being that I had alot of questions; I really wasen't sure what type of Camry I wanted. She made some great suggestions and also suggested the lease program they had this month. I wound up setting the appointment with her for the following day. When I came in and asked for her she came straight up to the front and greeted me and told me I'd be taken care of asap, and that I'd actually be working directly with her department manager Anthony Cruz. Mr. Cruz was wonderfully helpful and honest and made the whole experience a breeze and not at all a hassle for me. The whole staff there is really a great group, I plan on working with them again when my lease is up!

Priscilla and Shirley have been so nice, helped me get into another car when I had issues. Made everything so quick and easy on this next car. Will always come back to them

I recently just picked up the 2024 X1 M35i and it was a awesome, smooth and easy buying experience. All the credit goes to Shirley and her assistant Priscilla.