New and used 2025 BMW X3 for sale near Chevy Chase Section Five, MD

Hi BMW Team, I wanted to share some feedback regarding my recent experience with Ali at BMW of Rockville. Once again, Ali proved to be an outstanding representative, completely on top of things. My visit was initially for a nail in the tire, which was promptly taken care of with a replacement. Ali then recommended a full inspection, during which a water pump leak was detected. He immediately informed me of the situation, quickly arranged a loaner vehicle, and reassured me, as I was understandably concerned about the discovery. He took ownership of the issue and allayed my worries. His customer service was, again, comforting, professional, and reassuring. Thanks, Ali, for a job well done. Best regards, Mr. Brock

Simple process - gave me a very aggressive and fair offer for my X5 - buying process was easy and I got my car right away

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

Great!!! Support from Derrick Mcquire (Sales) assisting me with purchasing a new BMW 5 series. Derrick McGuire was professional and kept me informed throughout the process. I have bought 4 BMWs from Passport and Derrick was the best!! salesperson I have worked with. Professionalism, technical competence and great communication skills! He provided that to me! Thanks again Derrick!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

My X5 was brought in for a NO TONE issue. 2nd time. The first time we had to do a software upgrade. Ok. Issue not solved. I contacted Devon. He arranged for a loaner and to bring my car in. Devon and the team had the vehicle for some time. He kept apologizing about length of time it was taking. Explain I no how the car did not hold the necessary codes. I told him not to worry, to take their time. The car finally did it again. Intermittent issue. And Devon and the team were able to fix the issue. They were great. Always communicated.

Just took delivery of a new IS350. The entire purchase experience was outstanding ! We were treated like family by Qui Nguyen and Mike Wirth,who have been with Pohanka forever. As professional an experience as I have ever had...THE BEST !!

My experience was wonderful! The dealership was clean, welcoming and thoughtful! Everyone my 4yr old son and I interacted with was refreshing!

Jae was my sales person who helped me through my new car purchase. He was the nicest sales person I ever dealt with. Thank you for your assistance.

Jae Lim, client advisor at the BMW Catonsville was very knowledgeable , courteous and extremely helpful during my new car purchase. I highly recommend him without any reservations.

Brittney was great to deal with in my purchase. She knew vehicles, explained options and made a great recommendation. Ask for her when you go!

Customer services is very welcoming,fast and honest. We had great experience with everyone specially Mr. Errol Dsouza very helpful and professional. Helped us finding the right car for us